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Westmark Baranof Hotel

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397 Reviews from our TripAdvisor Community

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Showing 376: English reviews
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Bethel, Alaska
Reviewed 2 days ago NEW

Hotel Staff were all great. Greeting upon arrival without a hassle. Desk Staff and management staff were great. Catering for the meetings I had were well planned out with Josh. Thank you all for going beyond the great hospitality WIll be back next year.

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Helpful?
Thank Jim B
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for the great review and thank you for recognizing our staff. I'm happy that our catering and meeting department exceeded your expectations. We look forward to seeing you again on your next trip to Juneau!

Redmond, Washington
Reviewed 5 days ago NEWvia mobile

I visit Juneau often and always enjoy staying here! It's in the heart of town, close to shops, bars, restaurants the water and hiking trails! The hotel and staff are lovely and always greet you with a warm welcome! The hotel feels like a step back in time with its Charm and character! The Bubble Room Is quaint and a...

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Helpful?
Thank Shari C
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you! We do appreciate you so very much. We are always happy to see you and look forward to your next visit.

Washington DC, District of Columbia
Reviewed 3 weeks ago

This was my first visit to Juneau, AK and the natural beauty of the surrounding area is stunning. While there I stayed at the Baranof Hotel right in downtown Juneau. This is certainly not the Marriott or the Hilton but is still a comfortable stay. If you are expecting big city amenities, then Juneau as a whole is not your...

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Helpful?
Thank Mick B
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for your review. I'm happy to hear that our staff was very hospitable to you during your stay. We do have a small fitness room and we have ideas for expansion of this fitness room in the next year. I will share your positive feedback on the hotel bar and bartender with our staff. We hope...

Portland, Oregon
Reviewed 29 January 2017

The past glory has faded badly. We were in Juneau this past Sept. The weather called for rain all week and it did!. We had to wait in line to check in and they finally got another person to help out. We were on the 7th floor facing the water and when we stepped out of the elevator it must...

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Helpful?
Thank Jerry F
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your thoughts and review. We hope to see you again on your next trip to Juneau. Thank you!

Seattle, Washington
Reviewed 28 November 2016

I've been traveling to Juneau for business now for 20 years. I've been there almost every month of the year. I've always had the fortunate pleasure to stay at the Baranof. I can't say it's a place for everyone in that the rooms aren't all that big, the hotel is relatively old, and the walls are thin. Having said that...

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Helpful?
2Thank Tim843
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you SO much for the review! We sure appreciate you. Happy Holidays and we hope to see you again on your next trip to Juneau.

Poole, United Kingdom
Reviewed 13 October 2016

This hotel will not win any prizes for modern, quaint, homely or particularly welcoming! Art Deco Style - rather faded glory as most of the reception rooms aren't used. We ate in the bar for instance. Quite laid back sort of service - not slick by any means. It was probably lovely at one time. We were there for a...

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Helpful?
Thank carolparkin
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for being our guest. We sure hope you enjoyed your time in Alaska!

Reviewed 11 October 2016

I just stayed at this hotel for 1 night, and it was so cute and quaint! The guy at the front desk was fantastic and super accommodating. I decided to grab a drink from the bar, and the bartender, Migeul, was SO engaging! He truly showed interest in wanting to know where I was from, and why I was staying...

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Helpful?
1Thank JJ B
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thanks for this great review! I am really proud of the service that our employees give. We are all proud of the hotel and enjoying working here. We hope to see you again on your next visit to Juneau!

Melbourne, Australia
Reviewed 10 October 2016

This hotel was built in the 1930's and is in need of refurbishment but on saying that the facilities were good, staff very helpful. We had a large suite with plenty of room to move spread ourselves out. Juneau is a quirky, interesting town with some beautiful walks. Would definitely stay at Westmark Baranof again and hope to visit Juneau...

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Helpful?
1Thank Peanut9193
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for the review. I'm so happy to hear that our staff was helpful and helped made a great stay for you. We hope to see you again on your next visit!

Alaska
Reviewed 26 September 2016

Built in 1939, this hotel is located in downtown Juneau, nowhere near the airport. It is on a maze of narrow one way streets with no indication of where to park. After parking out back next to the industrial dumpster, you drag your luggage down the hill on the busted up sidewalk to the front door. Rooms and decor are...

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Helpful?
1Thank chelly4
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your letter. Yes, we are located 9 miles from the airport right in the heart of downtown Juneau, convenient to all the great shopping and tours. Downtown is a quaint small town of narrow streets. Our guests can drop off their luggage at the front door and our staff is always ready to help! Behind the hotel...

Connecticut
Reviewed 22 September 2016

We stayed at the Baranof the night before going on an Alaskan Dream cruise. The room faced the street. It was humid out and there was no air conditioning so we kept the window open while we slept. We were awakened at 2:30 am when the "historical" bar next door closed for the night and the patrons noisily left shouting...

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Helpful?
1Thank linda g
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review. We were happy to be your host and we were happy that you the hotel was convenient for your stay. We hope to see you again, should you make it back this way!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 

Additional Information about Westmark Baranof Hotel

Address: 127 North Franklin Street, Juneau, AK 99801-1280
Region: United States > Alaska > Juneau
Price Range: ₹ 11,604 - ₹ 14,733 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westmark Baranof Hotel 3*
Number of rooms: 195
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Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau
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Questions & Answers

Here's what travellers have asked, with answers from Westmark Baranof Hotel staff and other travellers.
4 questions
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Questions? Get answers from Westmark Baranof Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street are noisy due to traffic and pedestrian activity.”
 of 5 bubbles 952lindag, 21 Sep 2016 | Read review
“Higher level rooms - less noise.”
 of 5 bubbles domagojc2015, 18 Sep 2016 | Read review
“Ask to see room first to check size and probably better to see if suites available as it was not offered”
 of 5 bubbles jackies339, 2 Sep 2016 | Read review
“Views out of both sides of the hotel.”
 of 5 bubbles KurtM882, 28 Aug 2016 | Read review
“the beds are super comfortable...”
 of 5 bubbles ckd222, 24 Aug 2016 | Read review
5 of 5