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Extended Stay America - Juneau - Shell Simmons Drive

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87 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Juneau - Shell Simmons Drive
See the most recent reviews
Showing 85: English reviews
Shelton, Washington
Reviewed 18 February 2015

Having any parent deal with the loss of their child is something that nobody wants to do, even if their child is only 25. However I received that phone call in the middle of the night like all other parents do. When it has to do with a heroin overdose, that kicks your gut even more. Most hotels were booked...

1Thank grayfam88
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I appreciate you taking the time to write such a lovely review. I'm so pleased to hear that we were able to take care of you and your family in your time of need. Our thoughts continue to be with you as you cope with the loss of your son. Thank you again for choosing Extended Stay Hotels. We hope...

Wrangell, Alaska
Reviewed 16 December 2014

The rooms have been recently remodeled; they are clean and comfortable. My 7 am flight was cancelled. I had already checked out of my hotel room but the staff was gracious enough to give me my room back until noon so I could catch a couple more hours of sleep.

1Thank dnkpowell
Reviewed 24 November 2014

This was a fantastic stay with the Extended Stay in Juneau Alaska! I needed a place to celebrate my daughter's 12th birthday and Extended Stay was able to make the party a huge success! I rented a room and took the girls swimming, they provided extra bedding and anything we needed. The next morning the continental breakfast was good too,...

Thank Joey T
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank you for your great review of our property. We thoroughly enjoyed having you and the girls here for your daughter's birthday party! We are very happy to know they everyone enjoyed themselves as well, getting to enjoy many of the amenities we offer here at the Extended Stay. Thank you again for sharing your experience with us. We look...

Auburn, California
Reviewed 2 October 2014

Twelve of us went on a fishing trip to Alaska. We had an over night stay in Juneau. On arrival our rooms were a little mixed up. After showing our paperwork they found a room for me. They said it was "comp" but I had already paid for one. The room was large and clean with a small kitchen. The...

Thank travelingones
Juneau, Alaska
Reviewed 24 September 2014

I stayed for weeks at a time, off and on for business. I asked for the lamps to be removed because of my personal preference, among other requests. Great staff and great people always a clean environment, and there to help. I'll be back in Juneau in December and will definitely bring my business to the Extended Stay.

Thank Jloveless1985
Haines, Alaska
Reviewed 16 September 2014

The "Manager" on duty seemed to be more interested in Impressing his trainee then assisting me. Demanding, not asking to see my I.D. I asked for shampoo to which he responded "there is some in your room". The last time I stayed there, there wasn't, nor was the bed made. Anyone in the hospitality business wearing a baseball cap doesn't...

1Thank pat s
Lexington, Michigan
Reviewed 1 September 2014

The only place with a pool so I stayed here. The place is just average, could be better if a full time manager was on site to see to the details. There was no continental breakfast unless coffee, tea and cocoa are considered breakfast by ESA. I was told by the desk clerk that the manager has a second job...

Thank James R R
Terre Haute, United States
Reviewed 26 August 2014

This hotel serves the basic needs of long stay visitors but provides few amenities. The room was clean but, considering that we were staying for 8 weeks, there was no place to put our clothing with the exception of a small open closet. There was a table and two desk chairs but no other seating except on the beds. The...

Thank Ellen S
Reviewed 23 August 2014

Read the reviews and was unsure,but must say our room was ready early,clean and the bed was comfortable. Jessica and Stick were very helpful and we appreciated the shuttle service as we didn't have a car. We didn't use the pool/spa, but they were busy each afternoon and evening and we heard no complaints. Nice to have coffee,tea,hot choc. always...

Hoonah, Alaska, United States
Reviewed 2 August 2014

Love staying here, i tried staying somewhere else because this hotel was booked and the experience wasn't as pleasant. I travel to Juneau at least twice a month and look forward to staying here. The staff are always friendly and accommodating

1Thank glennhoonah

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Limited Shuttle Service ... more   less 

Additional Information about Extended Stay America - Juneau - Shell Simmons Drive

Address: 1800 Shell Simmons Drive, Juneau, AK 99801 (Formerly Extended Stay Deluxe )
Region: United States > Alaska > Juneau
Price Range: ₹ 6,489 - ₹ 12,592 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Juneau - Shell Simmons Drive 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Deluxe Hotel Juneau
Juneau Extended Stay
Extended Stay Juneau
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Questions & Answers

Questions? Get answers from Extended Stay America - Juneau - Shell Simmons Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Location.Higher floor have less noice”
cjd290446, 12 Dec 2016 | Read review
“It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people.”
mtty2016, 16 Nov 2016 | Read review
“Ask the front deskman to put you on the second level. I believe those rooms aren't for pets.”
92ltn, 7 Sep 2016 | Read review
“We could see the terminal from our room, and were not bothered by air traffic.”
KurtM882, 28 Aug 2016 | Read review
“If you want a good room, don't stay here”
jige20, 15 Aug 2016 | Read review
5 of 5