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Extended Stay America - Juneau - Shell Simmons Drive

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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
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Overview
  • Excellent31%
  • Very good23%
  • Average16%
  • Poor16%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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All reviewsshort walk across the streetroom was cleankitchen areaoatmeallate checkouthome away from homevery nice stayvan servicefitness centerhotel roomclose to the airportplace to staybusiness tripmendenhall glacierrudyproximityfreezer
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61 - 65 of 122 reviews
Reviewed 6 July 2016

Overall a decent hotel with friendly staff, good WiFi and is well placed if you're just transiting through Juneau (walking distance from airport, relatively close to the ferry terminal). The majority of the room was very clean, spacious, and comfortable. However in the bathroom, there...More

Thank Chris T
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 8 July 2016

I appreciate you taking the time to write a review of your experience with us. The housekeeping concern you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am have provided coaching to our housekeeping staff to...More

Reviewed 23 June 2016

Visited in June 2016. Great advantage is a location, like 3min from Airport. Which is excellent, especially if traveling from EU and suffering from jet lag. Bad was comfy, I appreciate tea & coffe accessible whole day. Breakfast included in the price, selection from fruit,...More

Thank Adrian K
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 27 June 2016

Thank for you for taking the time to write a review. I'm disappointed you did not like the price of our hotel; however, I'm glad to read that you enjoyed our convenient location, comfortable room, and amenities. Thank you again for sharing your comments with...More

Reviewed 20 June 2016

Great hotel, good wifi. Dustin at front desk awesome. Gave us ideas of what to do on our short stay. Had granola bars, fruit and muffins for breakfast. Always had coffee at front desk. Will definitely stay again.More

Thank Bridget W
Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 21 June 2016

Thank you for taking the time to write a positive view on your stay with us. We are glad our amenities and staff provided a comfortable experience for you. I will be sure to let Dustin know on how well he accommodated you. Thank you...More

Reviewed 9 June 2016

Amazing friendly and helpful staff they will go the extra mile to ensure all guest are taken care off and the rooms are very clean. Also having a kitchen for business travel really helps a lot or if you are just tired of take out:)

Thank Donnie S
Response from Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 13 June 2016

Donnie - Thank you for your kind words! We are so glad to hear that you enjoyed our friendly staff and fully equipped kitchens. We hope to see you again soon.

Reviewed 21 May 2016 via mobile

Sent walking down the road with luggage after asking the front desk attendant if I was in the right place. After .25 mile, turned around to ask someone else. Guess what, it was the right place. Jokes on me I guess... Pillows were uncomfortable as...More

Thank Michael N
Response from Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 1 June 2016

I appreciate you taking the time to write a review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments to retrain our front desk...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Heated pool
Details
Price range
US$ 94 - US$ 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Choose one not on the Airport side, Very noisy!"
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"second floor"
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"Best Location.Higher floor have less noice"
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"It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
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