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Extended Stay America - Juneau - Shell Simmons Drive

120 reviews
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Overview
  • Excellent32%
  • Very good23%
  • Average15%
  • Poor16%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)Write a Review
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All reviewsferry landingshort walk across the streetkitchen arearoom was cleanoatmeallate checkouthome away from homevery nice stayvan servicefitness centerclose to the airportstayed two nightsplace to stayhotel roombusiness tripmendenhall glacierrudy
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11 - 15 of 118 reviews
Reviewed 10 October 2017

The pool was cold, so we didn't swim. There was no hot tub, which could have compensated. The room was wonderful, with nice bed, kitchen area, and bath. Check-in was smooth, and it was helpful to have a shuttle to the ferry.More

Review collected in partnership with this hotel
Thank David R
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 11 October 2017

David, it was our pleasure having you as our guest at Extended Stay America. We are delighted to know you liked the excellent service provided at the time of check-in and loved our kitchenette. We value your observation in regard to the pool and have...More

Reviewed 3 October 2017

This hotel is a quick walk from the small Juneau airport. Hotel was clean upon entering and the folks at the counter were friendly. If I could change anything (and the management already said they were planning on doing this soon) it would be the...More

Review collected in partnership with this hotel
Thank travelingp2017
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 3 October 2017

Thank you for being our guest at Extended Stay America and for your review. We are pleased to read our close proximity to the airport and courteous associates met your expectations for a pleasant stay. Your feedback is of utmost value to us as it...More

Reviewed 2 October 2017 via mobile

Nothing fancy, no bells and whistles. About a 4 or 5 minute walk to airport. Staff was very accommodating. Rudy, night shift person at the front desk, was very friendly and helpful. 3 minute walk to Donna's restaurant. Subway, Papa Murphy's and McDonalds also very...More

Thank scspeights
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 3 October 2017

Thank you for choosing our hotel. It is nice to know our convenient location and the courteous service provided by Rudy left you with a good impression of our hotel. Nothing is more important than your feedback as it will help us to improve our...More

Reviewed 30 August 2017

we had our flight canceled, the closest hotel to the airport. Literally, 200 yds away. Rooms were comfortable and clean. The shuttle was available for picking us up and taking us back to the airport. Breakfast was a little lean; but we were told what...More

Thank arv1
Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 31 August 2017

Thank you for selecting Extended Stay America. It’s a pleasure knowing you loved the cleanliness of your room and our proximity to the airport. We look forward to welcoming you and your family back soon. Sincerely, General Manager

Reviewed 27 August 2017 via mobile

Do yourself a favor... Do not stay here! This place is mismanaged, under staffed, and has no clue! The rooms stink and they don't care! Nothing works! There are enough options in the Juneau area with better facilities and people that understand we work hard...More

1  Thank Jim T
Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 28 August 2017

We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide and it certainly does not meet our standards. Your comments will be shared with the entire team, so we can take...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Heated pool
Details
Price range
US$ 96 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 96 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Choose one not on the Airport side, Very noisy!"
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"second floor"
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"Best Location.Higher floor have less noice"
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"It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
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