Hotel Castillo

Hotel Castillo

Avenida 9 y Calle 9, San Jose 10000 Costa Rica
Traveller (25)
Roof terrace looking north
Room & Suite (44)
Dining (17)

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About

4.5
#44 of 78 hotels in San Jose
4.4 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Guests who check-in starting January 15th at the Castillo Hotel will notice many changes from the previous hotel property. Along with a new third floor, the fully remodeled Castillo is equipped with balcony suites offering an outstanding view of the upscale Barrio Amon neighborhood. Three of the penthouse suites open onto 4th floor rooftop decks. Additions to the property bring the number of rooms to 29. Consistent with the design of the original Castillo, the remodeling reflects the 19th century style of the privileged Costa Rica coffee barons, complete with wood paneled floors in the bedrooms and tiled common areas. Each room has been fully refurnished with Ashley Furniture, including a Simmons Beauty Rest pillow-top mattress.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Horseback riding
Airport transportation
Full body massage
Baggage storage
Secured parking
Wifi
Bar / lounge
Restaurant
Special diet menus
Wine / champagne
Fishing
Shuttle bus service
Massage
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Romantic
Quaint
Languages Spoken
English, Spanish

Location

Avenida 9 y Calle 9, San Jose 10000 Costa Rica
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Juan Santamaria Intl Airport
15.4 km
See all flights
Tortuquero Airport
38Reviews0Q+A9Room tips
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Detailed Reviews
Will wrote a review Nov 2020
Springfield, Missouri883 contributions158 helpful votes
+1
5.0 of 5 bubbles
Beautiful hotel, wide open and open air bar/restaurant area so it can get chilly at night. I had a penthouse room so the extra space and rooftop balcony was amazing as you will see in photos! Ernesto, Cooks, bartenders and all managers Rudy and Matt the owner are great and try their best to provide quality service and even ask for any complaints or what can be fixed! Great job can’t wait to check out the sister hotel La Amistad. This area is perfect walking to Sportsman lodge or Taormina casino\hotel too!
Great times!!!
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jbc930 wrote a review Jan 2007
Rice Lake, Wisconsin51 contributions20 helpful votes
4.0 of 5 bubbles
While not your ordinary hotel in the manner of layout, it works well. The price is reasonable and the clerks and managers are quite accommodating. Not far from some good restaurants and drinking establishments. Some of the taxi's may not know of the location, so having a knowledge of where it is located helps...Detras el INS. is a good start.. It is just up the street from Don Carlos and Hemmingway Hotels.. which can also help locate it. The bar/restaurant next door is quite convenient also; they had daily specials that were priced reasonably. Will probably stay here again.
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Date of stay: January 2006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ray L wrote a review May 2012
Grecia, Costa Rica932 contributions9 helpful votes
5.0 of 5 bubbles
I have stayed at The Castillo several times, and am never disappointed. The hotel is found in Barrio Amon, and although frequented by a good bunch of guys from Canada and the US, there are often back packers and budget hotel seekers to be found at the back bar or enjoying the light continental (included) breakfast. The hotel is broken into the older mansion and a newer "motel style" building, with a central courtyard and back bar which is open at noon except Sunday (but that may change). Air con units can be found in every room, but not really necessary, as the ceiling fans and moderate climate make sleeping easy. A mix of 2 doubles, queens, and a few king beds can be had, full bath with shower and plenty of hot water is the norm. Service is top notch, as anything that's not right, the front desk will sort out. The hotel doesn't have parking, but arrangements at a local and secure lot can be had. Rates are about $70US depending on if you pay cash or card, or if the place fills up..and it does on long weekends. There is wifi at no cost, and advice is always free. The hotel is walking distance to most places in SJ Centro, with a few decent retaurants like Lukas, Tin Jo and others within an easy and inexpensive cab ride. Security is good, and the hotel can arrange a shuttle back to the airport (or for pick up) and if you want tours or to experience the out-of-town. I find The Castillo a place that knows my name and treats me fair, so I don't look elsewhere, but the experience will be the same even if it's your first visit.
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Date of stay: May 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Ask for a room out back, starting at #14 to #23 if you can
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eulenspeegel wrote a review Sept 2011
San Antonio de Pereira, Colombia1,612 contribution372 helpful votes
5.0 of 5 bubbles
Hotel Castillo has been a favorite of mine since 2005. The hotel is nothing fancy, just plain and comfortable. The rooms are clean, and the manager and staff treat guests like family. For the room rates I pay, it is one of the best bargains in San Jose. I particularly enjoy the camaraderie of the other guests over breakfast and at the adjacent bar. I highly recommend it.
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Date of stay: October 2010
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wrote a review Jul 2011
Puntarenas, Costa Rica797 contributions7 helpful votes
4.0 of 5 bubbles
Despite the previous reviewers thoughts, I decided to stay at the Castillo.
And if a Hilton style experience is what ur after, then skip this hotel and many others in the San Jose area, unless you have a lot of room on your credit cards...this one was great value.
I had a room in the rear motel style unit last weekend (#17) then this weekend, (#4 and #3), and in each case the bed was comfortable, supportive, and clean...the showers were large, and with ample hot water, free shampoo too was a nice touch, the tvs, phone (free local calls) and security all functioned great. The front desk staff were very helpful, and I did enjoy the included breakfast of hard boiled eggs (huevos duro) gallo pinto, toast, fruits, and hot coffee. The best part was meeting and chatting with other visitors who had traveled throughout the country and trusted the Castillo to be their beginning and end points. There is free wifi throughout, and computer access in the reading lounge, as well, the hotel is very central and taxi rides were between $2 and $5 most times.
I will be very happy to return, and as the price was about $45US per nite..it was a great value. As to the lack of bottled water, the front desk will arrange to get some in (for a small fee) or you do have a small fridge in most rooms, and the mercado (grocery store) isn't far.There is a friendly bar at the back and a very good thai themed restaurant providing lunch and dinners. I tried the pad thai and terriyaki chicken..both good and not dried out.
3 cheers for the Castillo Hotel!
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Date of stay: July 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve S wrote a review Mar 2018
8 contributions18 helpful votes
5.0 of 5 bubbles
I stayed at the Castillo Hotel March 1st through March 5th of this year. I stayed in Penthouse #1 (Zoo). It was very spacious. The room was $179 per night and I added the all-inclusive plan for just $10 more per night. The room features a private balcony overlooking the city with great views looking West and north. The all-inclusive deal is a no-brainer in my opinion. For just $10 more per night I was able to have a made-to-order breakfast comprised of eggs that could be ordered fried scrambled or omelette style, breakfast meat like sausage or bacon, pancakes, french toast...you get the idea; of course coffee, fresh fruit and juice was also included. The lunch and dinner menu were one in the same with the chef fixing whatever you would like in almost any fashion you prefer. The all-inclusive option provides for an appetizer, entree and dessert for lunch and for dinner; not to mention all of your well-brand drinks, beer and wine are also included and of course sodas and things like that. Premium Liquors and call brands are available at a 50% discount. I highly recommend the chicken soup and the tomato soup as an appetizer. The chicken parmesan was delicious and I ate that for lunch and dinner on the same day. I also enjoyed the hummus. The chicken kabobs were also delectable. I'm not real big on sweets but I did have a slice of the key lime pie and it was quite good. I was surprised at how good the local beer was. I enjoyed Imperial brand beer and Imperial light was my favorite. The key Point here is that the $10 daily all-inclusive fee is easily attainable with just one meal or a couple of drinks. What's more, the same owner also owns a nearby hotel called La Amistad and the all-inclusive is reciprocated at either property. If you feel like changing it up as I did on at least one occasion you take a five or six minute walk to the other hotel and you have an entirely different menu for your selection.

This is an adult-only hotel. Most of the hotel guests were middle-aged men or older. The hotel does not charge a guest fee, but the all-inclusive plan will not apply to any guests. Female companions (pros) are welcome at the hotel by invitation from guests and or management only. Unsolicited visitation is not allowed and an electronic gate keeps them out and is supervised 24 hours a day. I heard the regular rooms were also very comfortable but I highly recommend getting one of the three rooftop balcony Suites, with P1 being the best. Some of the repeat customers enjoyed another room called the pool room the best. No, it does not have a swimming pool but it used to be an area of the mansion that housed a billiard table. Matt, the owner, does an excellent job of ensuring his staff looks out for the guests in every way possible. Leo at the entry/front desk is awesome...as are Ernesto and Monica behind the bar. Another perk that I received was a complimentary taxi cab ride back to the airport on the day of my departure; my understanding is that this service is available to Guests who booked a minimum for night stay. I would recommend that you negotiate your final hotel bill using cash instead of credit card; you will save some money that way. The INS building is very close. It has two ATM machines that I walked to in just about 3 minutes.

Book your stay at the Castillo Hotel. You won't regret it. If you cannot climb steps then this may not be a good idea especially for the penthouse Suites as they are on the third floor with no elevator available. I thought it was a great way to add a little extra exercise on a daily basis.
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Date of stay: March 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panicattack51 A wrote a review Jan 2015
Purgatory, Colorado15 contributions9 helpful votes
4.0 of 5 bubbles
Had the opportunity to stay at the Castillo while on business then hung around the city for a few days. I have stayed in a number on hotels in San Jose but I think the Castillo is my favorite. Very friendly and attentive staff who make all efforts to provide a pleasant stay - Very reasonable pricing, great security and great location. It is within walking distance of several excellent restaurants, parks and downtown.
Be aware when you read these reviews that you reading reviews of a hotel in Costa Rica - not Santa Barbara (although the sights of the mountains look strikingly like Santa Barbara). IMHO all reviews have to be taken in context. This is a small hotel in a small country where the standards are very different from the US. For example, I found several reviews just to be inaccurate. No coffee on the premises, no AC, can’t walk through the parks? Not true. Transvestites across the street - well, OK, that one is true...although they are down the street, not across the street. It’s San Jose.
And BTW, the photos or reviews that talk of the restaurant and bar next door. That has closed. Unless they have reopened it, which I doubt, there is no restaurant or bar on the premises. A slight con.
Hope this helps.
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Date of stay: September 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: WIFI? Well, yes and no. It has WIFI but as with most of the older hotels in this area, they are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eddie-pol wrote a review Sept 2011
Antioch, California2 contributions3 helpful votes
5.0 of 5 bubbles
From the moment I made my reservation to the day I left the service was just outstanding.The staff will make you feel right at home making sure all your needs are met. I had a very pleasant stay and would book again on my next trip. Keep up the good work
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Date of stay: August 2011
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
butchiephoo wrote a review Mar 2014
Albuquerque, New Mexico23 contributions8 helpful votes
5.0 of 5 bubbles
I've stayed at Castillo many times over the years. The first thing you will notice when you check in is the warm and friendly staff. Instead of being just members of the staff or employees, the good people at Castillo greet you like family, it feels like you are coming home when you check in. It is very easy to make the Castillo your home away from home. It's not a fake greeting with empty smiles reaching out for a tip, these people have genuine feelings in welcoming you from their heart.

The Castillo is located in one of the best neighborhoods of San Jose, beautiful old established parks, the magnificent turn of the century architecture found in most of the building in Barrio Amon area. Many countries have their embassies in Barrio Amon. If fact when I was last there, President Obama was staying at a location less then a 1/2 block away.

The Castillo can serve as is a good base of operations for your stay in Costa Rica. There are many shops and great restaurants within walking distance from the hotel. Many ATM's are close by, as well as banks. The staff can arrange any type of visit to any site in Costa Rica you might care to visit. There are numerous day trips waiting for you to go on. The staff will arrange everything free of charge for these day trips. (I highly recommend a day trip to Tortuga Island, its very affordable and money well spent.) Also, one of the good things I appreciate about the hotel that puts my mind at ease is you never have to worry about your belongs or luggage. They are as safe as they would be in your own home. The stall will go out their way to insure you are safe in every way.
I look forward to my next visit to my home away from home at the Castillo.
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Date of stay: March 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Memphis Raines wrote a review Feb 2013
Florida148 contributions67 helpful votes
3.0 of 5 bubbles
Stayed here a number of times on my trips to CR. The cons are
Great staff/Lady up front is very friendly and has been there for years, very nice woman
Good Security (locked buzzer type gate)
Bar/Restaurant on site
Pool Table
Nice atmosphere
ATM across the street (only go during day though)

Cons
Have to take a taxi at night, can't walk through the park (very dangerous)
Transvestites across the street
No AC in rooms

The rooms are a bit old, but they are all wooden, so it kind of brings an "old school" type feel to your stay. I'd highly suggest this place.
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Date of stay: March 2012
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: There is a very tip top room, all the way up top, nice view and high ceilings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TheLastOfFinest80 wrote a tip Oct 2018
Chapel Hill, North Carolina73 contributions16 helpful votes
5.0 of 5 bubbles
"All the rooms are all right in my opinion."
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Stan B wrote a tip Mar 2018
1 contribution1 helpful vote
5.0 of 5 bubbles
"The very large furnished balconies of the penthouses are well worth the extra cost."
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Mike M wrote a tip Sept 2017
Fayetteville, NC19 contributions4 helpful votes
5.0 of 5 bubbles
"The rooms on the north side (2 king rooms with terraces and a penthouse) have fantastic views."
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Beaver1964 wrote a tip Mar 2017
Houston, Texas21 contributions35 helpful votes
5.0 of 5 bubbles
"Penthouse is nice for those wanting a room with a view!"
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Panicattack51 A wrote a tip Jan 2015
Purgatory, Colorado15 contributions9 helpful votes
4.0 of 5 bubbles
"WIFI? Well, yes and no. It has WIFI but as with most of the older hotels in this area, they are generally very old buildings and the walls are made out of concrete. The Signal will not reach your room, but you can go to one of the three lobbies."
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PRICE RANGE
₹13,617 - ₹17,878 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
29
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL CASTILLO (San Jose) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Castillo
Which popular attractions are close to Hotel Castillo?
Nearby attractions include Galeria Namu (0.2 km), Spirogyra Butterfly Garden (0.3 km), and Havana Humidor Room (0.2 km).
What are some of the property amenities at Hotel Castillo?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Castillo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Castillo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Castillo?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Castillo?
Conveniently located restaurants include Cafe Rojo, Restaurante Silvestre, and Restaurante El Patio Del Balmoral.
Does Hotel Castillo have airport transportation?
Yes, Hotel Castillo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Castillo located near the city centre?
Yes, it is 1.0 km away from the centre of San Jose.
Which languages are spoken by the staff at Hotel Castillo?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Castillo?
Many travellers enjoy visiting Teatro Nacional Costa Rica (0.6 km), Ruinas de Ujarras (2.0 km), and Chepeteando/ San José a pie (0.6 km).
Is Hotel Castillo accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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