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Palma Real Hotel & Casino

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Traveller (137)
Dining (55)
Room & Suite (55)
Overview
  • Excellent32%
  • Very good39%
  • Average19%
  • Poor5%
  • Terrible5%
Travellers talk about
“mini bar”(10 reviews)
“costa rica”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)
There are newer reviews for Palma Real Hotel & Casino
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Traveller rating
54
70
47
15
13
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54
70
47
15
13
Show reviews that mention
All reviewsmini barcosta ricanational stadiumbig parksabana parkroom facingminutes walkingfree transportationrooms are comfortabledouble bedhotel is locatedrestaurants within walking distancevery nice hotelnice stayfree breakfast isnice roomtaxi ride
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131 - 135 of 199 reviews
Reviewed 6 November 2012

We arrived via their free shuttle from airport- took a cheap and fast Sansa flight from Nicoya Pennensula to San Jose. The staff greeted us with cocktails and smiles.We walked to nearby Chinese Restraunt for dinner which was actually great.the next day we left so...More

Thank U_wanadvice_from_me
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 16 November 2012

Dear Guest, We appreciate your comment at Trip Advisor and our team is really happy because full up your expectations during your visit in Costa Rica. You and your family are more than welcome any time to Barceló Palma Real, We hope to serve you...More

Reviewed 2 October 2012

Stayed there one night before catching my plane home. They charged me for 2 nights. I spent 6 months and more money that the 100 dollars I was trying to get a credit on!!!! Carpet was stained and dirty. Had dinner in the dinning room....More

Thank gshillaire
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 9 October 2012

Dear Guest, We want to thank you for letting us the opportunity to share all your comments with the management team and we are sorry that our Hotel did not fulfill your expectations. Best Regards, Carlos Ruiz Director of Barceló Palma Real

Reviewed 1 October 2012

The staff at this hotel was very friendly and helpful. The breakfast buffet offered a very good selection. The room was ok and clean but a little small. Might be somewhat overpriced. The free airport shuttle and free local calls along with in-room wifi were...More

Thank SantaClarita_CAJakey
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 2 October 2012

Dear Guest, Thank you very much for your comment. We are very happy to hear that your stay with us full your expectations. You are more than welcome any time at your new home in San Jose, Costa Rica. Our team will be pleased to...More

Reviewed 25 September 2012

Don’t trust Barcelo Palma Real in San Jose CR to provide a shuttle from the airport, even though their web site says they offer it. We requested a shuttle pickup via email 27 days before our arrival. Our flight number and arrival time was included...More

2  Thank Mike K
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 26 September 2012

Dear Guest, First of all, I want to thank your comments in this forum. Make sure your comments will be taken very seriously and take corrective measures so as not to present again a situation in the future. I ask forgiveness on the situation presented....More

Reviewed 31 July 2012

OVERVIEW: This is our second time staying at a Barceló hotel chain, and to the most evident degree, Barceló Palma Real in San Jose, Costa Rica represents the Barceló standard of excellence benchmark in every aspect. Adorned with contemporary paintings, and coupled with plants and...More

8  Thank TravellingTroubadour
Response from Nmurillo, Director General at Palma Real Hotel & CasinoResponded 4 August 2012

Dear Guest, We have seen your comments on Trip Advisor and we're very happy to hear that you have a good time with us. We look forward to serving you in the very near future and please let me know ahead of their imminent arrival...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Details
Price range
US$ 70 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in San Jose
#23 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 70 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in San Jose
#23 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (137)
Dining (55)
Room & Suite (55)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Jennifer G
1 April 2018|
Answer
Response from Anita P | Reviewed this property |
Breakfast starts @ 6:00 am till 11:00 am
1
Vote
PJ_from_Bournemouth
23 November 2017|
AnswerShow all 2 answers
Response from SonGeo83 | Reviewed this property |
No! But they have an agreement with the Hotel next door! It is pretty nice!
0
Votes
Room Tips
"no matter what side you're on it's always quiet all day except during breakfast"
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"To avoid noise, do no pick a joint room."
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"I was on the upper floor, very quiet and darkening drapes, wood floor and very comfortable bed."
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"choose wing at right side of the hotel"
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