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Vesuvio Hotel

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88 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Las Vegas, Nevada
Reviewed 24 January 2013

Really enjoyed my stay. The young lady who works until 10 p.m. is a sweetie and was very friendly and helpful as was all the staff. Great location. Breakfast was very good. Helped with taxi to airport, and he arrived right on time. Manager a great guy. Would return...in fact can't wait to!

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Helpful?
2Thank RichardM335
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear Richard M; Thank you very much for your nice review and for sharing with TripAdvisors's readers your good experience during your stay in Hotel Vesuvio. We all remembered you perfectly, you stayed with us just a few days ago and I am very glad to know that the hotel staff could help you with all your needs. I am...

Globe, Arizona
Reviewed 9 December 2012 via mobile

We arrived late night completely exhausted. Although we believed to have paid before, the receptionist ask for payment and we stated that it has been paid. We got the key to our room right away and the next day the receptionist asked again for payment. After a good night sleep, we realized that this was the one hotel we have...

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3Thank Biner_Globearizona
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear Biner_Globearizona First of all I want to thank you for choosing Hotel Vesuvio for your lodging accommodation. Thanks for your review and for sharing your good experience at Hotel Vesuvio with TripAdvisors readers. I am glad to hear that the hotel staff was helpful during your stay with us, and that finally everything was clear about the payment. It...

Grass Valley, California
Reviewed 3 December 2012

I would highly recommend this hotel. The grounds are beautiful, and the staff was incredible. Carlos went above and beyond in accommodating me and figuring out what was in my best interest in figuring out transportation to and from the hotel. Unlike other places, where they will help with touring because they get a cut of the cost, Carlos helped...

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1Thank Gemmer983
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear Gemmer983 Thanks for your review and thanks for sharing your good experience with TripAdvisor's readers. Carlos and Juan Carlos, our chef, remembered your stay very well in the hotel just some days ago. They really enjoyed having you with us. I am glad to know that the hotel staff can help you with all your requirements and that you...

Reviewed 12 March 2012

We stayed here prior to a group tour and found the hotel to be simple, clean and have friendly staff. Any thing going on in the halls and next rooms could be easily heard at night.

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Helpful?
Thank Tapave
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear Mr. & Mrs. Tapave: Thank you for choosing Hotel Vesuvio during your stay in San Jose, Costa Rica. We really appreciate you bringing these issues to our attention so that we can improve our guest’s happiness. We are really sorry to hear that the noise coming from the hall and other rooms disturbed you; but we want to let...

Eagle, Co
Reviewed 28 February 2012

We stayed here when the hotel we wanted to stay was booked. The room was decent size with a king bed. It had an rank smell. The bathroom smelled like sewer. The people were helpful and friendly. The terrace was a great place to sit and meet other travelers. The ¨breakfast¨ was a piece of toast, banana and coffee. Would...

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1Thank SeeYaNextTime
vesuviocr, Gerente at Vesuvio Hotel, responded to this review

Thank you for your comments, they are really important for us to improve our service. We are working hard to resolve the problem with the noise. I hope that you stay with us in your next trip to Costa Rica. Laura Jimenez General Manager

Liverpool, United Kingdom
Reviewed 24 January 2012

Reception staff - mostly business-like but not friendly. Basic hotel. Has a little restaurant at the side for breakfast/evening meals - the chef is the kindest man (and very friendly). Guests appear to be allowed to take prostitutes back to their rooms and the staff don't seem bothered. I have no issues with this except when I have an early...

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1Thank GaynorV
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear GaynorV. Thank you for choosing Hotel Vesuvio for your lodging accommodation. We really appreciate you bringing these issues to our attention so that we can fix these items to maximize our guest’s happiness. The guest satisfaction is our highest priority in Hotel Vesuvio. We are constantly evaluating our staff to provide the best possible service. Thanks for taking your...

Boston, MA
Reviewed 15 January 2012

Rooms are small, bathrooms very small, there was a stain on one of the sheets (although it had certainly been laundered), but for the price it was really just fine. What noise there is comes from the street, not the other rooms. Bring earplugs--it's near a railroad line. The breakfast is fruit, toast, juice, and coffee, and if you want...

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1Thank GeorgieA
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear Mr. Georgie Thank you for choosing Hotel Vesuvio for your lodging accommodation in Costa Rica. We appreciate it when our guest let us know what they love about our hotel or what we can improve on. The guest satisfaction is our highest priority in Hotel Vesuvio. We agree with you about Hotel Vesuvio being the perfect location and about...

Rochester, New York
Reviewed 9 January 2012

I stayed here three nights before a group tour with Intrip travel.........in a residental area close to walking to major sites.......walls are thin,bring eyeplugs if you sleep light...TV did not work..........do have hot water ( let it run for a while to get it).........free wireless internet.... hotel is OK........nothing special......clean,,,,,,,the included breatfast should not be called breakfast at all.......you will...

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1Thank mike K
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear king 57: First of all I want to thank you for choosing Hotel Vesuvio during your stay in San Jose, Costa Rica. Thank you for the feedback on our hotel and we really appreciate it when our guests let us know what they love about our hotel or what we can improve on. The guest satisfaction is our highest...

Melbourne
Reviewed 11 November 2010

I haven’t stayed at Hotel Vesuvio, my youngest daughter did and I need to share my experience dealing with them. I needed to change my daughter’s airport transfer in San Jose, as she had missed her connection in Miami, due to airline delay. As she had had a frightening encounter with a bag snatcher in Guatemala, she didn’t want to...

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Thank MelbourneLola
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear MelbourneLola: We are very pleased with your comment. Thanks for your review and thanks for sharing your good experience with TripAdvisor's readers. We remembered very well your daughter Gabriela and we enjoyed very much having her with us. I am very glad that your daughter felt safe in the Hotel and that our staff was able to fulfill your...

Atlanta, GA
Reviewed 13 October 2010

While many comments in previous reviews certainly still have merit, my stay went well with no major complaints of the deal-breaker variety. As often happens in the lower-midrange category (would rate this 1.5 to 2-star), a lot depends on what you paid. In my case it was $124.30 all-in for a 3-night booking, BUT because it was via the Entertainment/hotels.com...

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Thank ploughman8
vesuviocr, Director General at Vesuvio Hotel, responded to this review

Dear ploughman8: Thank you for choosing Hotel Vesuvio for your lodging accommodation in San Jose, and thanks for sharing your experience with us. We really appreciate it when our guest let us know what they love about our hotel or what we can improve on. Since 2010 the hotel have free internet (WIFI) in all the rooms, and we worked...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Banquet Room
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Vesuvio Hotel is located in the historical downtown, walking distance from the most important attractions of San Jose city, such as The National Theater, The Cultural Plaza, The National Library, Museums, Shops, Restaurants, Banks, Nightlife and beautiful exotic parks. The hotel is located in Barrio Otoya, one of the oldest districts in the area and is away from the noise and traffic of downtown, yet close enough to be able to walk the central business district within a few minutes. The management makes it a priority to give their guests the fullest attention to every detail. Personalized service is the key to this owner management hotel. ... more   less 

Additional Information about Vesuvio Hotel

Address: Avenida 11, Calle 13-15 | Barrio Otoya, San Jose 10106, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: ₹ 3,660 - ₹ 4,430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Vesuvio Hotel 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Vesuvio Hotel San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Vesuvio Hotel staff and other travellers.
1 question
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Toronto, Canada

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Questions? Get answers from Vesuvio Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of stairs to climb in this filthy hotel!”
dharmaj, 12 Dec 2015 | Read review
“The hotel staff are incredibly friendly and helpful. Be sure to try the restaurant too.”
Donche2010, 3 Nov 2014 | Read review
“The value for your dollar is a big plus.”
Tolomuco, 9 May 2014 | Read review
“Rooms on the second floor are quieter.”
Costa-Rica-by-MCRT, 4 Sep 2013 | Read review
“Close to the Sportsman Lodge, great for single guys who are visiting San Jose.”
RichardM335, 23 Jan 2013 | Read review
5 of 5