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BEST WESTERN Irazu Hotel & Casino

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#16 of 85 Hotels in San Jose
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN Irazu Hotel & Casino
BEST WESTERN Irazu Hotel & Casino
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642 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Irazu Hotel & Casino
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Showing 398: English reviews
Mayaguez, Puerto Rico
Reviewed 23 April 2012

I stayed one full week there. On the second day I broke my foot in a tour, and they let me borrow a wheelchair for the rest of the week. The maids were kind and sweet, the rooms are not luxurious but comfortable. You can drink harmlessly the tap water on the bathrooms, the pool is beautiful, the jacuzzi is...

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Helpful?
Thank mofonga
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. We are delighted to know that you had a good experience with us, and it will be our pleasure to receive you here again.

Riverside, California
Reviewed 11 April 2012

Just stayed here one night ..short walk to a market and restaurant. The hotel offers free shuttle, free breakfast at Denny's next door and free calls to the US...coffee maker in the room. Lovely pool area w/ a jacuzzi but we didn't have time to use it. Front desk staff very nice and helpful.

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Helpful?
Thank pachappa2
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. It is great to know that despite you had a short stay with us, you could enjoy it. We will be for sure, waiting for you next time.

Chiapas, Mexico
Reviewed 27 March 2012

I was hosted during three nights and I quite liked. Theres was only a little problem with a leak in the bathroom. All the workers at the hotel are nice and polite, specially I met a waitress at the hotel's bar La Cantina (I don't remember her name) but she was really nice to me all the time. The hotel...

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Helpful?
Thank LuizAlmaragui
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. We are really glad to know that you liked our hotel and our service. It is our pleasure to give you the best attention, and we will be happy to have you back here.

Reviewed 23 March 2012

We spent 3 nights at Best Western Irazu last week before and after a week south in Dominical. The hotel has a nice pool and jacuzzi. But more than that it has free airport shuttle service, free breakfast at Denny's, free internet, free happy hour from 5:00-6:00 and free calling to the USA! Be sure to ask for a pool...

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Helpful?
Thank Lulubean
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. We are delighted to know that you enjoyed all what our hotel has to offer. We will be waiting for you next time and we promise the same excellent service or better.

Boston
Reviewed 15 March 2012

To be clear, this place is an okay choice for an overnight stay (say for an early morning flight the next day) but definitely nothing more. We stayed over the night before a JetBlue flight the next morning at the end of our trip. There were hoards of American tourists complete with a giant highschool immersion type trip. In fact...

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Helpful?
Thank Boots123
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. Probably you didn't have time enough to enjoy all of our facilities and amenities, we always try to offer everything needed for our guests to have an excellent experience; and staying with us you not only get a room, but also several benefics such as free unlimited internacional calls, one happy...

Simpsonville, Sc
Reviewed 13 March 2012

I chose this hotel with advice from our tour guide Mike Valldejuli from Paradise tours. I will talk about Mike's service following the hotel review. We were planning on staying at Tryp Hotel, but had second thoughts since there was no pool or hot tub. To me those are two thing you need access to when on vacation. When I...

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Helpful?
1Thank Joyce822
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. It is wonderful to know that you and your husband had such a good experience in Costa Rica and specially in our hotel. It is always our pleasure to serve you the way you deserve, and try to cause you to have an unforgettable stay, and we will be more than...

Canada
Reviewed 2 March 2012

Our flight was cancelled and Air Canada sent us to this hotel for the night. The front desk staff was pleasant and accommodating. The rooms overlooking the pool were quiet and nicely appointed. Albeit request a room that does not connect to another as the doors are not sound proof!!! Definitely a great place to overnight within a moderate taxi...

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Helpful?
Thank MegCanada
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. It is good to know that you liked our hotel, and that our amenities were useful for you. We would also like to tell you that our rate includes free calls, not only to Canada or U.S.A., but anywhere in the world, without time limit; and the shuttle from and to...

San Antonio, Texas
Reviewed 21 February 2012

I chose this hotel because I had a late arrival. I didn't want to have to hassle with taxis. However when I arrived, I discovered that the shuttle stopped running at 8:40 at night. This was not on their web site. Taxi ran $22. Although there was an extremely loud disco playing when we arrived, it did not affect our...

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Helpful?
2Thank retired43
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. Our free shuttle is available from 4:00 a.m. to 11:00 p.m., we apologize if you had trouble with this during your visit, next time you can call us from the airport and we will make sure that the shuttle gets there. We are glad to know that despite this inconvenient, you...

Duncan, Canada
Reviewed 10 February 2012

This property is wonderful to start your trip from. It has free international calls, free happy hour and a Dennys next door for free breakfast as well. Cassino doesnt hurt either. Guy next to me won 1200 U.S. in a short while.Must book online to get the cheap rates. Hardwire computer room with 5 terminals. Clean room, pool and hot...

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Helpful?
2Thank tubtent6
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. We are delighted to know that you had a good time with us, and it will be our pleasure to receive you back here next time you visit our country.

Reviewed 10 February 2012

Nice hotel away from the congestion of downtown. Enjoyed happy hour, and the shuttle service was great.

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2Thank Ne S
Ivannia Z, Director de Relaciones Públicas at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear user: Thank you very much for your comment. It is great to know that you enjoy your stay with us, we will be happily waiting for your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Babysitting

Additional Information about BEST WESTERN Irazu Hotel & Casino

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: ₹ 4,898 - ₹ 8,454 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Irazu Hotel & Casino 3.5*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Expedia so you can book your BEST WESTERN Irazu Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
Hotel Style:
#2 Casino Hotel in San Jose
#3 Spa Hotel in San Jose
#7 Green Hotel in San Jose
#17 Family Hotel in San Jose
#23 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Irazu Hotel & Casino staff and other travellers.
19 questions
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Questions? Get answers from BEST WESTERN Irazu Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be upgraded, they will not do this automatically”
  • View from room
 of 5 bubbles travelbirdette, 4 Jan 2017 | Read review
“The Room we had was comfortable.”
 of 5 bubbles ghollingsworth79, 3 Jan 2017 | Read review
“Call and ask for monthly specials they have now and again.”
 of 5 bubbles Debitthompson, 4 Nov 2016 | Read review
“Get a room in the upper floors. Bugs and other insects have an easy way to the lower floors rooms and San Jose is in mid rainforest area.”
 of 5 bubbles louieg320, 24 Oct 2016 | Read review
“Room with Pool view”
 of 5 bubbles giovanaaviles, 30 Sep 2016 | Read review
5 of 5