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Best Western Irazu Hotel & Casino

Traveller (267)
360
Panoramas (6)
Pool & Beach (67)
Overview
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Km 3 Autopista General Canas Edificio sur, La Uruca, San Jose 10107 Costa Rica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (931)
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543 results
Traveller rating
143
221
98
48
33
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Time of year
LanguageEnglish
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143
221
98
48
33
Show reviews that mention
All reviews denny's restaurant denny s sangria bar costa rica free breakfast internet room large pool tennis courts grocery store close to the airport business center free airport shuttle hot tub the hotel offers front desk staff flat screen tv coffee maker
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1 - 5 of 543 reviews
Reviewed 2 days ago

Excellent people there!! Fernanda was awesome!!! Beds were way too firm and not soft at all. Casino gave out warm sweet n spicy rolls for free. Kid friendly as they keep the casino downstairs and completely away from the hotel. Food was good too!

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Companion55047571107
Reviewed 4 days ago via mobile

The Hotel needs to invest on the minimum basics to be comfortable. It feels like a very old hotel, with some renewed furniture. Basic old infrastructure made stay quite uncomfortable: very bad smell on the room, shower with low water pressure and variable temperature. Besides...More

Date of stay: January 2019
Thank JosePabloGCR
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded yesterday

Dear JosePabloGCR, thank you so much for sharing your kind comments about your stay with us. We are very sorry and distraught that it was not up to your epxectations and that you did not felt comfortable enough, please accept our most sincere apologies for...More

Reviewed 1 week ago

I have stayed at the hotel over 20 times over the past 12 years and have found it to be a great spring board for travelers ready to explore the country. The lobby bar/restaurant is a great asset to watch the comings and goings of...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Inspire20084186022
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded yesterday

Dear Inspire20084186022, thank you for sharing your delightful comments. We are elated and very proud to learn that you have been part of our extended global family for so long and that this time just as every other time, your stay was extremely pleasant and...More

Reviewed 1 week ago

We stayed here for 1 night after two glorious weeks in Costa Rica. Admittedly we chose the hotel for it's pool and proximity to the airport as we were flying early the next day and wanted to take advantage of the hotel transfer advertised with...More

Date of stay: January 2019
1  Thank heathypnos
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 1 week ago

Dear heathypnos, thank you so much for sharing your comments about your stay at our hotel. We are truly sorry and distressed to learn that it was not upto your expectations and that you really felt disappointed with our staff's customer service. We ask you...More

Reviewed 2 weeks ago via mobile

Not good and not cool. They are not considered with the environment. The put straws in every drink without asking. Poor turtles. 💔 Also the cocktails don’t have enough alcohol Besides that, the food is very goodMore

Date of stay: December 2018
Thank Caro P
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 2 weeks ago

Dear Caro P, thank you for sharing your comments about your stay at our hotel. We really hope that it was very pleasant since nothing is more important than our guests' total comfort and satisfaction. We are very saddened and distressed that the drinks offered...More

View more reviews
About
Description
This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling More on business or just taking a trip for fun, the Best Western Irazu Hotel & Casino offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary full breakfast each morning and find a great selection for lunch and dinner at Denny's® Restaurant located on the hotel Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Spa
,
Casino
,
Onsen
,
Family
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Spa
,
Casino
,
Onsen
,
Family
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
US$ 80 - US$ 137 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Irazu Hotel & Casino
Also Known As
Best Western Irazu Hotel San Jose
,
Best Western Hotel Irazu
,
Best Western San Jose
,
San Jose Best Western
Location
Costa Rica > Province of San Jose > San Jose Metro > San Jose
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Spa
,
Casino
,
Onsen
,
Family
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
194
Price range
US$ 80 - US$ 137 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Irazu Hotel & Casino
Also Known As
Best Western Irazu Hotel San Jose
,
Best Western Hotel Irazu
,
Best Western San Jose
,
San Jose Best Western
Location
Costa Rica > Province of San Jose > San Jose Metro > San Jose
Photos
Traveller (267)
Room & Suite (112)
Pool & Beach (67)
Dining (22)
Amenities (31)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
Dorothy H
17 January 2019|
AnswerShow all 3 answers
Response from BAviva | Reviewed this property |
No, there isn't a free shuttle. They do have a shuttle but it was around $8 per person. I remember that there were transportation options on Expedia that were cheaper. If you do use the hotel shuttle, make sure to... More
1
Vote
Gustavo L
15 July 2018|
AnswerShow all 7 answers
Response from Jim T | Reviewed this property |
The casino is attached but I never went in so I can't say what is there.
0
Votes
drsusie2000
23 February 2018|
AnswerShow all 9 answers
Response from JetCom | Reviewed this property |
It was free when we were there but they have since instituted a charge. Seems from answers here it is now $8. I paid $30 to get to my initial hotel in downtown San Jose so that still seems like a bargain. Depending on how... More
0
Votes
Room Tips
"Rooms facing pool area are best"
10FredS
16 Nov 2018
Read review
"It should have an open bar from 7:00 to 1:00am, for certain liquors. "
Passenger48099836893
9 Nov 2018
Read review
"Nice place outside to have soda...and a sandwich!!"
roadadvisor
5 Nov 2018
Read review
"Pool side view with king size bed"
Pioneer584331
2 Nov 2018
Read review
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