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BEST WESTERN Irazu Hotel & Casino

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#16 of 84 Hotels in San Jose
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN Irazu Hotel & Casino
BEST WESTERN Irazu Hotel & Casino
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641 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Reviewed 6 days ago NEW

Stayed in the hotel for 4 days....Had a very pleasant stay....Got a room with balcony with a great view..Clean room..Great service..Great front desk staff...Thank you very much Andrey and Paula for excellent service...Enjoyed the outdoor pool with landscape..Had a good Sangria and drinks at Sangria bar...Has Denny's located in the property...and a Subway across the street...Very comfortable stay...Would highly recommand...

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Thank Harinder A
Reviewed 1 week ago

Irazu Best Western is a comfortable and pleasant experience. Pool environment very relaxing as well as beautifully landscaped. Hotel is a great value with friendly staff available to assist with city planning adventures

Review collected in partnership with Best Western
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Helpful?
Thank ronaldo890
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear ronaldo890, thank you for taking the time to write and share your wonderful comments. We are delighted that you had such a pleasant hotel experience because there is nothing more important for us than our guests' comfort and satisfaction. We are very happy that you found our hotel to be of such great value, with excellent services, beautiful premises,...

Reviewed 1 week ago via mobile

I enjoy Poker and was happy to find this comfortable small room. They had two no limit Texas Holdem tables going. They said that was about usual. Games start at 6pm and go until 5am. The poker room also has some free roll tournaments.

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Helpful?
Thank Jeffrey W
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Jeffrey W, thank you for sharing your comments about your stay in our hotel. We are very happy that you had such a nice hotel experience because we strive to make our guests feel completely comfortable and satisfied by providing them with cozy and comfortable accommodations and excellent services. We are glad that you liked our casino so much...

League City, Texas
Reviewed 2 weeks ago via mobile

I stayed here for one night only. The lobby was nice and I was able to check in early which was appreciated. There is a lively restaurant/bar on the property which I enjoyed. The room was comfortable but dated. The carpeting really needs to be replaced. It did not look clean. There was a nice pool area, which my room...

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Thank suzybro
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear suzybro, thank you for sharing your review about our hotel. As you were able to experience, our utmost desire is our guests' total comfort and satisfaction so we strive to provide our guests with everything they might need in order for them to have a comfortable and relaxing stay. We assure you that our brand have the highest standards...

Reviewed 3 weeks ago

We stayed here on our last night in Costa Rica, so we didn't spend much time here. The hotel grounds were quite nice with a large pool area which was nicely landscaped. The lobby area smelled great! Staff members were friendly and helpful. We had a great breakfast (included) at the Casino before departing for the airport. The room was...

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Helpful?
Thank KChac
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear KChar, thank you for posting your nice comments about your stay with us. It really makes us very happy that you felt so comfortable and satisfied during your short stay since we really do thrive on our guests' total satisfaction and comfort. We always ensure that all our guests have close at hand everything they might need and that...

Guatemala City, Guatemala
Reviewed 5 weeks ago

While spending a night in Costa Rica during a long connection, I elected to stay at one of the local hotels. I was recommended this one by a cab driver and sped off to the hotel which was close to the airport. The price was pretty high, but I was satisfied with the hotel. The room was spacious, carpeted, and...

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1Thank Jai J
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Jai J, thank you for sharing your review regarding your stay with us. We are thrilled to have had you as a guest and that your stay was so pleasant since there is nothing we want more than providing our guests with very comfortable accommodations a excellent services to see them completely happy and satisfied. We are also very...

Reviewed 13 January 2017 via mobile

We love it, nice and friendly staff, very helpful. Outdoor big swimming pool, nice gardens and terrace in all the rooms with beautiful sunset and sunrise view. Breakfast is in Deny's so is good and is in the hotel. Casino and a couple bars in the property, choice of tours around. Gym simple but gym, most hotels in check don't...

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2Thank IVAN M
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear IVAN M, thank you for taking the time to write and share your thorough review about your stay with us. We are more than thrilled that you had such a wonderful hotel experience since we are 100% committed to our guests' comfort, satisfaction and well being. By providing very comfortable accommodations, beautiful surroundings and excellent services (like our delicious...

Isla Colon, Panama
Reviewed 9 January 2017 via mobile

Went to San Jose for the weekend with a group of 9 friends. The hotel was fantastic. Quick check-in. Great rooms. The pool and patio are gorgeous and unexpected in the middle of San Jose. We had drinks and apps at the lobby bar and the BEST breakfast in Denny's. I highly recommend.

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2Thank Buena_Vista_Bocas
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Buena_Vista_Bocas, thank you so much for sharing your awesome comments. We are truly elated that your stay with us was such a pleasant experience because nothing makes us happier than seeing our guests totally satisfied. Our excellent staff is truly committed in making our guests feel more than welcome, always complying with their needs and requests as quickly as...

Williston, North Dakota
Reviewed 8 January 2017

I booked this hotel on the weekend due to the club....that has since been replaced by a bar. We left the Marriott......awesome hotel near the airport for this hotel that was a bit outdated and not so friendly staff. We arrived and were given tickets for two drinks, this seemed to annoy the bartender who was also the manager. We...

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Helpful?
Thank Bigwillysallon
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Bigwillysallon, thank you for sharing your review regarding your stay in our hotel. It is very important for us to ensure that all our guests are going to have a wonderful hotel experience during their entire stay so we are very sorry to learn about what happened to you with the service you received from one of the restaurants...

Seattle, Washington
Reviewed 8 January 2017

Picked this place solely because they had a national car rental office on site and easy access to Route 1 out of town! Wanted to avoid the extra airport rental cost, so came here. It worked as planned! No chairs on our patio. They have airport transpo only at certain hours. We did not use it as there was no...

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Helpful?
Thank dgree206
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear dgree206, thanks for sharing your very nice comments. It is just wonderful knowing that your stay was such a great hotel experience since you found our accommodations so comfortable and our location so convenient (we are 15 minutes from the airport , 10 minutes away from downtown and right infront of Route 1) since we are completely committed to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Babysitting

Additional Information about BEST WESTERN Irazu Hotel & Casino

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: ₹ 4,906 - ₹ 8,267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Irazu Hotel & Casino 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
Hotel Style:
#2 Casino Hotel in San Jose
#3 Spa Hotel in San Jose
#7 Green Hotel in San Jose
#17 Family Hotel in San Jose
#23 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Irazu Hotel & Casino staff and other travellers.
19 questions
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Questions? Get answers from BEST WESTERN Irazu Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be upgraded, they will not do this automatically”
  • View from room
 of 5 bubbles travelbirdette, 4 Jan 2017 | Read review
“The Room we had was comfortable.”
 of 5 bubbles ghollingsworth79, 3 Jan 2017 | Read review
“Call and ask for monthly specials they have now and again.”
 of 5 bubbles Debitthompson, 4 Nov 2016 | Read review
“Get a room in the upper floors. Bugs and other insects have an easy way to the lower floors rooms and San Jose is in mid rainforest area.”
 of 5 bubbles louieg320, 24 Oct 2016 | Read review
“Room with Pool view”
 of 5 bubbles giovanaaviles, 30 Sep 2016 | Read review
5 of 5