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    Real InterContinental Costa Rica at Multiplaza Mall

    Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
    011 91 124 455 1263
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    4/2/2018 5/2/2018
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    US$ 271
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    Traveller (447)
    Room & Suite (398)
    Dining (82)
    Overview
    • Excellent55%
    • Very good29%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “club tower” (50 reviews)
    “caravan tour” (33 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    4.5 Star Hotel
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Reviews (1,373)
    There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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    291 - 295 of 923 reviews

    Reviewed 6 April 2016 via mobile

    I cannot think of a hotel that I have ever stayed at that was more disappointing than the Real Intercontinental Costa Rica. This place is absolutely NOT worth the money. Book elsewhere. This was one of 4 hotels that we booked for our honeymoon trip...More

    Thank Sara G
    Response from IHGService, Guest Relations Manager at Real InterContinental Costa Rica at Multiplaza MallResponded 12 May 2016

    Dear Sara G, Thank you for taking the time to write a review of our hotel. It is regrettable to learn that you did not fully enjoy your stay with us. Please allow us to follow up on your concerns. I have sent you a...More

    Reviewed 5 April 2016

    The grounds and commons areas of the hotel are beautiful, and the buffet breakfast very good. However, we were charged premium rates for an average sized room with a "view" of the roof of the restaurant/lobby area. The carpet was worn out and rucked up...More

    2  Thank ANN E
    Response from Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza MallResponded 15 April 2016

    Dear Ann, we are concern by reading your overall review of your last visit. As we mentioned by phone we are sorry for the inconvenience you have experienced and we really hope you can give us a second chance to change your perspective. Ricardo M.

    Reviewed 4 April 2016

    I live in Tamarindo, and almost every time I have to come in San Jose, I stay at the Intercontinental Escazu. I like it because I usually come without my husband and can have dinner in my bedroom, shopping center is across the road and...More

    2  Thank Isaemond
    Response from Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza MallResponded 15 April 2016

    Dear Isaemond, first of all we want to thank you for sharing you overall review with us. For us this is a great opportunity that you are giving us to make specific improvements on the areas that you mentioned. Please receive my sincere apologies for...More

    Reviewed 2 April 2016

    Very nice hotel with comfortable, quiet rooms. Nice bar right in the very big lobby. The pool is great for relaxing. Breakfast buffet is big and varied with choices. Service is good. Location is OK but not easy to get to from the airport.More

    1  Thank ilkkats
    Response from Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza MallResponded 15 April 2016

    Dear guest, we are happy that you enjoyed the comfortable and quite rooms, the pool and great breakfast. As you said we are around 25 minutes from the airport but we can tell you that we are in the best area of Costa Rica. We...More

    Reviewed 30 March 2016

    I enjoyed a wonderful meal at the Intercontinental a few weeks ago. The food was fresh, delicious and without too many sauces and additives. Excellent price as well. The waiter was polite, spoke good English. I have many dietary restrictions and the kitchen did prepare...More

    1  Thank Martha B
    Response from Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza MallResponded 4 April 2016

    Dear Martha, we are really happy to know your experience. Our team at restaurants has done a great job by giving you a nice and fresh service taking care of your special diet, to give you the meal in the exact way that you wished....More

    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free Internet
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 205 - US$ 375 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Escazu
    • #3 Green Hotel in Escazu
    • #4 Romantic Hotel in Escazu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 372
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, IHG, Travelocity, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Real InterContinental Costa Rica at Multiplaza Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Costa Rica >
    • Province of San Jose >
    • San Jose Metro >
    • Escazu
    • Also Known As
    • Real Intercontinental Hotel And Club Tower Costa Rica ,
    • Intercontinental Hotel Escazu ,
    • Real Costa Rica Intercontinental ,
    • Real InterContinental Costa Rica At Multiplaza Mall Escazu
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    Traveller (447)
    Room & Suite (398)
    Dining (82)
    Pool & Beach (67)
    Hotel & Grounds (355)
    Bathroom (36)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Samantha C
    1 December 2017|
    AnswerShow all 4 answers
    Response from LindaRIowa | Reviewed this property |
    There were tour desks available. Did see a remark about cleanliness of the hotel. Our facilities were spotless as were restaurants when we were there. Thoroughly enjoyed our days there.
    0
    Votes
    mary k k
    20 November 2017|
    AnswerShow all 6 answers
    Response from Cindy P | Reviewed this property |
    The Holiday Inn in Escazu is usually less expensive & is within walking distance of good restaurants & shopping. The InterContinental is a great "resort". The Holiday Inn is a very good hotel. We have stayed at both quite... More
    0
    Votes
    Regina L
    29 March 2017|
    Answer
    Response from Ricardo M | Property representative |
    Dear Regina L, Thank you for contacting us. To get to the Multiplaza Mall witch is across the street from our hope you would need to cross a bridge and get to the mall. It is just a few minutes away. Please do not hesitate... More
    0
    Votes
    Room Tips
    "Overlooking the pools"
    Read review
    "Room facing northeast is exposed slightly to wedding reception music."
    Read review
    "Do not think there was a bad room. Elevators up to rooms require use of key, and you are limited to getting..."
    Read review
    "I was on a tour with Caravan so I don't know the cost of individual rooms."
    Read review
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