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Real InterContinental Costa Rica at Multiplaza Mall

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#5 of 16 Hotels in Escazu
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Real InterContinental Costa Rica at Multiplaza Mall
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1,112 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 757: English reviews
Oklahoma City, Oklahoma
Reviewed 24 May 2015 via mobile

I'm a spoiled American, so take my criticism with a grain of salt. The room was well appointed, recently redone, very clean, but surprisingly small. The air condition, essential in Costa Rica, is inadequate to the task. The dining options are above average, and not expensive, though not particularly inspired either. My sense after visiting is that this property is...

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Helpful?
Thank YellowDogDem2012
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

We want to thank you for sharing your overall impression of the InterContinental in regards to your last stay with us. At the Real InterContinental Hotel we receive quite a bit of business travelers but we also host leisure travelers during their vacations. It is our attempt to deliver quality service excellence to both, leisure and business customers. We hope...

Tallahassee, Florida
Reviewed 21 May 2015

This was the hotel Caravan chose for the first night of a 9 day tour. Upon check-in, we requested a quiet room away from the elevator. Unfortunately, the request was not taken seriously and we were in a room next to the elevator and facing the roof top. Not easy to get sleep when you can hear the piano playing...

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Helpful?
Thank Mimi317
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mimi, thank you very much for bringing your experience to our attention and for specify each area you visited. We see an opportunity to make things better and we want to thank you for sharing your constructive feedback with us. We are looking forward to welcoming you back so that we are able to convince you with the improvements...

Pittsburgh, Pennsylvania
Reviewed 19 May 2015

If this isn't the best Hotel in Costa Rica, please let me know which is. It is located across from largest shopping mall in San Jose. Plenty of upscale shops, and a food- court. I mention the food-court, because "The Market", the restaurant within the Hotel is quite pricey. Ninety ($90+) dollars for three salads. Of course the salads were...

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Helpful?
Thank Bernie S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Bernie, thank you very much for the nice and encouraging comments in regards to your last stay at the Real InterContinental in San José! We feel truly honored to be rated the best Hotel in town, thank you very much. We hope to welcome you back soon! Ricardo M.

San Juan, Puerto Rico
Reviewed 16 May 2015 via mobile

I am very pleased to say that this Intercontinental Hotel was one of the nicest I have ever stayed at. Located across from a great shopping mall and not so deep into San Jose main stream. No problems to report. The breakfast buffets were spectacular as well as the attentiveness of all their staff members. The rooms are spacious and...

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Helpful?
Thank bennettbuzz88
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Bennett, we are very glad that your stay with us was one of the nicest one you have ever had! Thank you very much for your kind and motiving comments that we will share with pleasure with all our collegues. ¡Pura Vida! Ricardo M.

Reviewed 15 May 2015 via mobile

Dear readers, just to give you a background, when I travel by business, I usually stay in HRG network hotels, and most often I stay in InterContinentals. I already got to platinum ambassador level, so I have a good benchmark. This hotel is awesome, very good breakfasts, good dinners, holidays atmosphere, good or very good service. If I will a...

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Helpful?
Thank Seba_Poland2012
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Seba, thank you so much for your wonderful comment about your last experience at you hotel of choice in San José! It is great to know that you had an awesome time in Costa Rica. We are looking forward to welcoming you back! Ricardo M.

Reviewed 14 May 2015 via mobile

My husband and I stayed here overnight before a cruise. We had lunch at "The Market", where our server recommended the buffet as the reasonably priced alternative to ordering off the menu. We decided to order off the menu the portobello mushroom sandwich and a "build your own burger" and a couple of glasses of wine. After checking the exchange...

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Helpful?
Thank Havygravy
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Havy, we are glad to hear that you liked your stay with us! We are sad to learn though that your postcards never arrived. We will investigate the case to find out the whereabouts of your correspondence. Kindly contact us on gteinstantservice.sj@R-HR.COM so that we are able to get back to you. With kind regards from Costa Rica Ricardo...

Phoenix, Arizona
Reviewed 13 May 2015

I was here for a week. The whole hotel and grounds are outstanding, everything was spotless clean and I wish my garden looked as good as theirs. Service was great. There are so many restaurants within the hotel you never need to leave. The meetings and conference rooms were nice and also great service and food there. Wifi was better...

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1Thank AZTVLR71
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we enjoy reading this unique comment! We are very happy to get to know that your stay was unforgettable, and we hope to serve you soon again! We thank you very much in regards to your feedback about the English TV channels, we have been initiating a project not long ago to improve the TV service in all...

Jinotepe, Nicaragua
Reviewed 12 May 2015

We stayed here with our points but I am not sure that if I had to pay full price that I would. It is conviently located within a five minute walk to the mall and restaurants. We were on an upper floor which provided a view of the landscape in the background and active traffic in the foreground. The garden-pool...

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Helpful?
Thank MissionNica
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we are truly happy that you enjoyed your stay with us. Thank you very much for sharing your overall experience in regards to the hotel’s facilities. We are glad that you liked our pool area, a little vacation oasis within the hotel, pura vida! We hope to see you soon back with us! Ricardo M.

Reviewed 10 May 2015

The hotel is nice, staff is nice as well. Swimming pools are kept clean and warm, Restaurants are good, facilities are nice. While it all might sound perfect, still doesn't deserve five stars so this is why is takes four. I stayed at this hotel twice in 2014 and not completely sure I would stay there again. But please try...

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Helpful?
Thank Eddy S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Eddy, thank you for reflecting on the services that you experienced during your last visit at our InterContinental Hotel. Your feedback is very important to us allowing us to continuously work on our attempt to deliver service excellence. There is always room for improvement and we keep on training and preparing our dear co-workers in order to satisfy all...

Reviewed 25 April 2015 via mobile

I've stayed here twice and I just have to say that this hotel is one of the greatest I've been! All the staff, from bell boys to hosts at the restaurants just rock. All my crew will keep looking for this hotel as we like excellence. Highly recommended

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Helpful?
Thank Zavalza1
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Zavalza, thank you very much for staying with us in Costa Rica. We truly appreciate your recommendations this is very important to us. More important however is that you had a great time and that our guest services were to your liking. Thank you very much moreover for your kind comments about our colleagues, they make the difference and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The InterContinental San Jose at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose’s most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Alfredo Trattoria. The hotel´s full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, vapor baths or an array of other relaxing massage treatments. The hotel´s updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler; with streaming speed internet, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvre. Real InterContinental San Jose at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: ₹ 13,030 - ₹ 22,921 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Business Hotel in Escazu
#3 Green Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
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Zimmerman, Minnesota

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with views to the swimming pool”
 of 5 bubbles iah100, 17 Jan 2017 | Read review
“I faced the pool and they may be the quieter rooms.”
 of 5 bubbles avlhome, 29 Dec 2016 | Read review
“The bed length was too short. ”
 of 5 bubbles juancarloso99, 13 Dec 2016 | Read review
“A view of the pool would be nice although there is very little noise in the environs of the hotel”
 of 5 bubbles NOD22, 12 Dec 2016 | Read review
“We were on the 5th floor so the room was very quiet and away from traffic.”
 of 5 bubbles elderlygourmet, 26 Nov 2016 | Read review
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