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Real InterContinental Costa Rica at Multiplaza Mall

InterContinentalUS$ 225*
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#6 of 15 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Real InterContinental Costa Rica at Multiplaza Mall
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1,239 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 843: English reviews
Reviewed 27 December 2015 via mobile

Another hotel I would give a 5 out of 5 of I hadn't stayed at the JW Marriott, which should get a 6 out of 5. The amenities were outstanding, the grounds were gorgeous and the service was excellent. It didn't hurt that we were with a Caravan tour group.

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Helpful?
Thank Thomas Z
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Thomas, we are truly happy about hearing your positive feedback regarding your last visit to The Intercontinental Hotel in San José. Every day our staff work hard to earn the 5 that you mentioned because our main goal is to exceed your expectations. We hope you visit us again in the future. Ricardo M.

Georgia
Reviewed 25 December 2015 via mobile

Good location for the tour, nice shopping mall (and grocery store) accessible via an elevated walkway nearby, safe neighborhood. We were out even at night walking to/from the mall, no problem. Comfortable king bed with good pillows. Non-smoking hotel. Great amenities in the bathroom. Big bath tub/shower with awesome water pressure. Big soft bath towels. Tap water is drinkable. Breakfast...

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Helpful?
Thank GlobalIslandHopper
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, let me thank you for taking the time to share your positive opinion about your wonderful experience at our property with the Caravan Group. We are really happy that you enjoyed the hotel, which is across the biggest mall in Costa Rica and also the delicious food that we prepared for your group. Ricardo M.

Ontario, Canada
Reviewed 25 December 2015 via mobile

Really poor service. Certainly not 5* On Christmas Eve the only food available is room service. The piano player stopped at 6:00 just as we sat down for a drink. The wait staff in the bar ignore anyone who doesn't speak Spanish. Still waiting for a drink round the pool. Spent 5 hours there and the waitress didn't come near...

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Helpful?
Thank keentraveler20
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, we are extremely sorry about the bad experience you had at our property. I would like to mention that our goal is to consistently provide superior services and accommodations and the feedback we received from you enables us to take the necessary actions to avoid the same situations in the future. Please accept our most sincere apologies. Ricardo...

Sto.dom
Reviewed 24 December 2015

This hotel is amazing for conference and business meetings. I stayed there 4 nights for a conference organized by my Company and everything was as expected. The room are big and comfortable, the food is exquisite specially at their Market restaurant ant the staff attention is outstanding. Highly recommended.

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Helpful?
Thank pennynp2015
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Penny, we are glad to hear that your visit for business meetings at our hotel was such a success with all the expectations that you had. We hope that you can visit us again soon and enjoy our exquisite food and special attention of our incredible coworkers. Ricardo M.

Chicago, Illinois
Reviewed 22 December 2015

I have stayed at this hotel several times and will return the next time I am there. The location is great for business, shopping and sightseeing. Very safe. The hotel staff is very well trained. I have eaten in all restaurants and all are wonderful i always have a great meal at Alfredo. Several staff members at Alfredo and the...

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Helpful?
Thank 65Laurie65
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Laurie, Thank you very much for your comment on TripAdvisor. It is wonderful for us to know that you enjoyed our hotel and you keep coming back. it’s a pleasure to have you here and we are thankful for your appreciation for our staff and the food. Hope to see you soon. Best Regards, Ricardo M.

Fredericksburg, Virginia
Reviewed 21 December 2015

Stayed here for 2 nights, the check in was fairly painless, I had a room overlooking the pool area, nice view...the room was spacious and the bed was comfortable, lots of pillows, the bathroom was kinda tight, and the Internet was kinda slow, but it worked ok...the restaurant is really where the hotel lacks...went for a late lunch/early dinner, the...

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Helpful?
Thank TravelingKnome
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, thank for taking the time to write your overall review regarding your last visit to the InterContinental Hotel in San José. Your feedback is important for us because it enables us to take the necessary actions to improve every day. We are happy that everything on your room was comfortable. Ricardo M.

Jersey Shore, New Jersey
Reviewed 16 December 2015

Recently stayed at this property at the beginning of a tour. Beautiful hotel with lovely pool area. Bar and restaurant very nice with good service. Room was very clean and comfortable. Unfortunately, we did not feel safe leaving the hotel to explore San Jose at it was a very dirty and crowded city and we were warned not to travel...

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Thank CArOlT4242014
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we are very happy to know that you enjoyed your stay and appreciated our clean and comfortable rooms. It is a shame that you didn’t experience downtown, the area of the museums and the national theatre is very save actually. We hope that next time you can enjoy more downtown without been afraid or insecure about the area....

Manuel Antonio National Park, Costa Rica
Reviewed 16 December 2015

We traveled to San Jose (from the Central Pacific coast of Costa Rica) for a day of business and shopping with clients from the US.....the InterContinental was a great choice.....perfect location......nice rooms.....and an excellent dinner in the Steak and Lobster restaurant......our Texas clients were thrilled! Tulemar Dave

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Thank TulemarDave
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Dave, we feel thankful because of your nice comment shared on Tripadvisor. We are happy that your visit was a total success for your business and shopping trip to San José. We are looking forward for your next visit. Ricardo M.

A TripAdvisor Member
Falls Church, VA
Level Contributor
25 reviews
6 hotel reviews
18 helpful votes
Reviewed 16 December 2015 via mobile

I was helping my wife check out all the San Jose hotels for an upcoming conference and this was by far the nicest. Big, with first class amenities and convenient to an upscale mall. Short taxi ride to downtown. Concierge desk not always staffed, but front desk was always helpful. Food at all restaurants was excellent!

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Helpful?
Thank A TripAdvisor Member
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, thank you very much for your comment on TripAdvisor. We are very happy to know that you enjoyed your stay at our hotel and that the staff was helpful with your questions. We are also pleased that you tried the food of our restaurants and that you like it that much. We hope to see you soon at...

Phoenix, Arizona
Reviewed 15 December 2015

This a beautiful hotel in San Jose Costa Rica. We arrived at 1:00AM after a very long trip from Phoenix and were greeted by an outstanding staff. The bellman was out to the taxi before we could even get the doors open, the registration was flawless and we were in our rooms and luggage delivered within 15 min. All staff...

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Helpful?
Thank Jsb53
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, thank you very much for your comment on TripAdvisor. We are very happy to know that you had a great experience at our hotel and that the staff was welcoming and helpful during your check in and your stay. We are glad that you enjoy our restaurants great variety of food. We hope to see you soon at...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: ₹ 11,700 - ₹ 20,233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Business Hotel in Escazu
#3 Green Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
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Zimmerman, Minnesota
Hartland, Wisconsin

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The moderen wing has city views”
rjw1202, 19 May 2017 | Read review
“I was in room 469 which is at the end of the corridor with a window of the mountains.”
X9442KVmariad, 16 May 2017 | Read review
“Pool side room view is preferred.”
rsorbara56, 2 May 2017 | Read review
“Great! My room was very comfortable and elegant. The beds were softly and warmy It was located at fifth floor ”
elenar807, 27 Apr 2017 | Read review
“All upper level rooms are quiet”
  • Desk and bureau with TV
  • Bathroom
  • Coffee service
  • Toiletries from the bathroom
  • Two queen beds
Lestertheinvestor, 24 Apr 2017 | Read review
5 of 5
InterContinental
US$ 225* /night
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Prices are for 1 room, 2 adults
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