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Real InterContinental Costa Rica at Multiplaza Mall

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#5 of 16 Hotels in Escazu
Certificate of Excellence
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Real InterContinental Costa Rica at Multiplaza Mall
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1,115 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 759: English reviews
Denver
Reviewed 12 August 2015

Was attending a conference at the hotel. The hotel staff are bi-lingual which is a big plus. We were treated very well by all of the staff including housekeeping. The restaurants are all very good. The Market was our favorite, great breakfast buffet or order off menu. It is open 24 hours. The fitness center has, stationary bikes, elliptical trainers,...

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Helpful?
Thank BJGDenver
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, We are grateful to see your kind comment on tripadvisor. We are glad that you enjoyed each facility of the property. Everything in our hotel is made to satisfy all the needs that you may have and exceed your expectations. We are looking forward to have you again. Ricardo M.

Indianapolis, Indiana
Reviewed 11 August 2015

We stayed there for two nights and were very comfortable there. The beds were super comfortable. The bathroom had a fabulous shower. The meals were great as well. I would definetly go back there. Pura Vida!

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Helpful?
Thank gbrocksm
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we are more than happy to know about your great experience in our property. One of the most important goals at Real InterContinental San José is to give you the best rest, that is why we have comfortable beds, sound proof windows and we are glad that you enjoyed. Ricardo M.

West Palm Beach, Florida, United States
Reviewed 11 August 2015

My investigation into San Jose hotels confirmed this was the best hotel in the city. I booked the Club Towers based upon repeated recommendations to avoid the main hotel as lobby noise from below can disturb light sleepers. I arrived on Thursday afternoon, was recognized as a Platinum rewards member and accepted the offer of two water bottles and complimentary...

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Helpful?
2Thank Brett H
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Brett, thank you for taking the time to share your experience with us. Please accept my most sincere apologies for all the issues experienced during your recent stay at the Real Intercontinental San Jose – Costa Rica. I will definitely share your comments with our Food and beverage Manager with the recommendations for Room Service as well as with...

Kinnelon, New Jersey
Reviewed 11 August 2015

This is a business style hotel, well maintained with a pleasant atmosphere. We spent 2 nights here in March 2015 as the kick-off for a Caravan Tour. We arrived before check-in time and were able to get into our room right away to freshen up and enjoy the large infinity pool and whirlpool. Note: Someone needed to turn on the...

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Helpful?
Thank seek-scenic
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Seek, thank you very much for choosing our beautiful property to stay in Costa Rica. We are happy that our staff offered you a great service and gave you the room right away. Your kind comment about the music is very important and we will study the possibility of improving this aspect. Ricardo M.

England
Reviewed 6 August 2015

as can be seen I have stayed many times at the InterContinental, its a fantastic hotel. This stay was another great stay, staff excellent as usual and this time had a tower room which are much better than a standard room and wifi is excellent. We enjoyed the Market, breakfast always great, other meals are what we call lucky dip,...

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1Thank eslick
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Eslik, we are really happy to know that we exceeded your expectations in this opportunity. Your comments are pretty important for our improvements in each area of the property. Your comment will be share with The Market staff to make them be more focus on guests orders. We look forward for your next visit. Ricardo M.

Washington DC, District of Columbia
Reviewed 5 August 2015 via mobile

We stayed at the INT Costa Rica for a seminar August 3-6th to learn about Costa Rica. It's very nice luxury hotel, little older. Great Rooms and Excellent staff. Caters well to the American crowd and has a lot of American style amenities. We normally wouldn't stay here in Costa Rica, but was central to the seminar and worked well...

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Helpful?
Thank Jappiah
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Jappiah, thanks for sharing your nice comment with us. Is good to know that your experience in our property leave you a great time in the seminar. Please try to visit Costa Rica more often, is a great and special country. Ricardo M.

Palm Springs, California, United States
Reviewed 3 August 2015

This is a really wonderful hotel for relaxing and feeling special in Costa Rica. The only negative is that it is not walking distance to the center of town. You have to take a cab and it is about $30 each direction and you can be in really bad traffic, so it can take an hour in either direction. The...

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Helpful?
1Thank Steve S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Steve, we are thrilled by reading your wonderful comment about your recent experience in our Real InterContinental Hotel. Each word you share with us describe precisely the kind of service that we always want to bring to our guests. Feel free to come back soon you are more than welcome. Ricardo M.

Costa Rica
Reviewed 2 August 2015 via mobile

We stayed there two nights in order to avoid the Pilgrimage from august were people walk to Cartago were our street is closed. Service is REALLY BAD. SERIOUSLY! On friday we went to the pool from 4:30 to 7pm... all beds were closed... although the pool is open 24h. Not a single person came to give us service... it was...

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1Thank adrialvarez
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Adriana, we want to thank you for taking the time to share your overall review with us. Your comment show us several improvement opportunities in different areas. We are pleased that the service from waiter at Alfredo was quite amazing. Our entire staff will be involve in actions to ensure your full satisfaction along your next visit. If time...

Reviewed 31 July 2015

My visit to Costa Rica was only to the Intercontinental and never left the hotel due to a conference, but staying here was the best experience. The hotel staff is very friendly and educated, the food was very good and being at the Executive Tower makes the experience even better.

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Helpful?
Thank SilviaD-PTY
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Silvia, We are grateful for your nice comments about our Real InterContinental hotel. We are pleased that you enjoyed your time in the conference room and the beautiful executive tower rooms. Best regards from Costa Rica. Ricardo M.

Alajuela, Costa Rica
Reviewed 30 July 2015

We arrived on saturday , july the 25th for a wedding there and we asked for the late check out on sunday and the guy at the moment a the front desk said he could not give us the late check out because "the hotel was maybe full and occupied on the weekend". Maybe? He said he would call us...

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1Thank Fladris
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Fladris, thank you very much for taking the time to share your overall experience with us. Please apologize us for the communications issues or any other issue experienced. Immediate actions will be taken to avoid similar situations. We hope to have you in any other opportunity to show the improvements. Ricardo M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: ₹ 13,103 - ₹ 23,545 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
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Zimmerman, Minnesota

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with views to the swimming pool”
 of 5 bubbles iah100, 17 Jan 2017 | Read review
“I faced the pool and they may be the quieter rooms.”
 of 5 bubbles avlhome, 29 Dec 2016 | Read review
“The bed length was too short. ”
 of 5 bubbles juancarloso99, 13 Dec 2016 | Read review
“A view of the pool would be nice although there is very little noise in the environs of the hotel”
 of 5 bubbles NOD22, 12 Dec 2016 | Read review
“We were on the 5th floor so the room was very quiet and away from traffic.”
 of 5 bubbles elderlygourmet, 26 Nov 2016 | Read review
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