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Holiday Inn San Jose-Escazu

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322 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Orlando
Reviewed 2 November 2016

The staff at the Holiday Inn in Escazu go out of their way to be friendly and helpful! The rooms are extremely comfortable, beautiful bedding and we had a wonderful dinner in the dining room. We felt like family and will certainly return. The underground parking is safe, convenient and free. Location for shopping is excellent.

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Helpful?
Thank ticajean
Ma José O, Guest Experience Champiom at Holiday Inn San Jose-Escazu, responded to this review

Dear Ticajean I appreciate you taking the time to review your experience with us . We are glad you enjoyed your room, the service from the staff, restaurante and shopping. It's something our staff takes great pride in, so we value your feedback. our number one priority is your well being so, Agrisal hotels we will always be here for you....

Buenos Aires, Argentina
Reviewed 24 October 2016

This Holiday Inn Escazú follows the same expected service that you might find in every country. Being polite and nice is a skill remarkably recongnized for Ticos, and you'll found this on each people at this hotel too. Always smiling and trying to help. Breakfast is quite good including local fruits, asorted breads, gallo pinto (rice) and eggs, youguth, and...

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Helpful?
Thank Leonardo M
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Leonardo M Thank you for taking the time to review your experience with us. We are glad you enjoyed every little aspect of the hotel and live at it's best what Costarican service is. We love people and our main goal is to achieve their complete satisfaction. It is pleasant to hear every time that happens. You are more...

Miami, Florida
Reviewed 21 October 2016

I stayed here for a few nights as I was facilitating a session for a client. I found the check-in process efficient, although I did have to wait a bit for a room to be ready. Upon arrival, my client gave specific instructions to the receptionist to charge my meals to them for the next two nights, but apparently she...

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Helpful?
Thank Maria G
Ma José O, Guest experience champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Ms. Maria G Thank you for sharing your experience with us. Your comments are very important for our internal Betterment. We have made note of every aspect we can improve in order to give you and every visitor a excellent experience. Thank you again and sorry for the inconvenience we could have caused. Best regards, María. José Ortega Guest...

Niagara Falls,
Reviewed 19 October 2016

The best part, close to Multiplaza mall, (you can find at that mall a britt store with good prices). Service at the hotel was great , staff very helpfull. although they never mentioned the shuttle service they have. So dont forget to ask

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Helpful?
Thank 530marcelab
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mrs 530marcelab, Thank you for sharing your experience, your feedback is very important to our learning. As you mentioned, we are 3 blocks from Multiplaza Escazú. Café Britt is very famous in Costa Rica due to it's coffee flavour and variety of products. You may purchase from coffee to chocolates and souvenirs. Our most sincerely apologies for not telling...

Panama City, Panama
Reviewed 2 October 2016 via mobile

The hotel is located in a nice area. The rooms were comfortable and the staff was helpful. It is close to many resturants and Multiplaza Mall. P.F Changs is in walking distance and so is Starbucks. There are a lot of nice shops in the area.

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Helpful?
Thank Kim C
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mrs. Kim C, We appreciate you sharing your experience with us.  I am pleased to hear you enjoyed your stay and surroundings. As you mentioned, we are close to Multiplaza Escazú, Avenida Escazú (Where PF Changs and Starbucks is) and Plaza Itskatzu. In fact, we have a free shuttle that may take you to any of these plazas, service...

Reviewed 19 September 2016 via mobile

This hotel offers a great location near a great mall, and different restaurants and supermarkets. This has a shuttle that can take you for free to different places near the hotel. This is great for my purpose in Costa Rica.

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Helpful?
Thank Jose J
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Jose J, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We love that you enjoyed as well, the area. Shuttle is available from 6am until 10pm and it can take you to Multiplaza...

Georgetown, Guyana
Reviewed 23 August 2016

I stayed in the hotel in May of 2016. The service was excellent. Staff was attentive and supportive. They gave us an early check in and a late check out, without our even requesting it. The breakfast was excellent. The fitness room was better than in most hotels.

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1Thank Buck N
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr Buck N, Thank you so much for choosing us as your lodging host during your stay in Escazú. We appreciate you sharing your experience with us. Your well being and complete satisfaction is our number one priority. Every time occupancy let us, we will give you an early check in for you to enjoy your room as much...

Miami, Florida
Reviewed 16 August 2016

Excellent attention. Good Breakfast. Room are huge. Service is great. Location is perfect. They are walking distance to the Multiplaza Mall. The hotel shuttle can pick you up there at any time. Free parking.

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Helpful?
1Thank crsmia
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear CRSMIA, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, service, rooms, breakfast and location. We hope you will visit us again, thank you for choosing us Sincerely, Ma. José Ortega Guest Experience Champion

Curitiba, Parana, Brazil
Reviewed 18 June 2016 via mobile

Although price might be not the best one, since it is located in place which offers you a lot of options for lunch and dinner. It is being a place that I will definitely will be back. Try the pizza at the boulevard!!! Quality amazing with a low price!!!

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1Thank wokuba
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Wokuba, Thank you for your comments. We are gratified to know that you enjoyed your stay in Escazú and gastronomic offer inside and out the hotel. We would love to host you one more time and as many times you like. Our doors are wide open for you and your beloveds. See you soon, Best regards, Ma. José Ortega

New York City, New York
Reviewed 7 June 2016

The Holiday Inn in Plaza Tempo is a really nice hotel, with a modern feel and look. But Plaza Tempo is not the place in Escazu, no many restaurants, no other attractions in the place. If you want more fun you can pick Residence Inn or InterContinental in the Full Service tier. The problem is not the hotel is Plaza...

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Helpful?
Thank AndrewNY2015
IHGService, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear AndrewNY2015, Thank you for taking the time to write a review of your recent stay. I am pleased with your kind comments regarding our hotel. It is just regrettable that you did not enjoy the area. I do hope that you will return and allow us to host you again in the future. Sincerely, Faith R Case Manager IHGService

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Location The new Holiday Inn San José – Escazú is strategically located in the most upscale business, residential and commercial zone in Escazú, in the Prospero Fernandez Highway, next to Cima Hospital and Plaza Tempo, a multi-purpose development that includes a corporate center and a shopping arcade.Rooms and Suites Holiday Inn San José –Escazú is the first of its kind in the country. It has been designed with the latest in environmentally friendly technology, security, energy efficiency and water savings. It has 160 comfortable rooms, 2 modern suites and 16 rooms specially adapted for the physically challenged meeting ADA requirements. All the rooms offer the following services and benefits:• Free buffet breakfast and 10 Mb symmetrical WiFi. • Free local calls, Safety deposit box for laptop.• Two phones with voice mail. • Spacious desk with ergonomic seat.• Eco-model 37” television and Cable TV with 87 channels.• Luxury Simmons® beds with choice of pillow. • I-Home clock radio. • Iron and board, Coffee maker, Hairdryer and individual AC. • Bath & Body Works amenities.• Full sprinkler system and flame-proof furnishings.• Laundry, parking, gym and business center.Fogo Restaurant A contemporary, refined ambiance with meticulous service will enhance your dining enjoyment in our restaurant, offering international and local specialties and a full breakfast, lunch and dinner service. Acqua Lounge Bar The perfect place to enjoy premium brand liquors, cocktails and marinated snacks. You will love our selection of gourmet coffees and delicious pastries. Meeting and Banquet Rooms: For social or business events, Holiday Inn San José – Escazú offers 8 modern and functional meeting spaces to professionally attend from 5 up to 150 people with high service standards and technology. We look forward to welcoming you to the new Holiday Inn San José – Escazú for a genuinely enjoyable and green stay; you’ll make and feel the difference. ... more   less 

Additional Information about Holiday Inn San Jose-Escazu

Address: Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: ₹ 5,880 - ₹ 12,427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Jose-Escazu 3.5*
Number of rooms: 160
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Also Known As:
Holiday Inn San Jose-Escazu Costa Rica
Hotel Style:
#6 Romantic Hotel in Escazu
#6 Business Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Jose-Escazu staff and other travellers.
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Questions? Get answers from Holiday Inn San Jose-Escazu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the upper floor and it was quiet, despite the fact that it overlooked a busy highway”
 of 5 bubbles thetravelerNYC, 21 Nov 2016 | Read review
“Try to pick one room on the 4th or 5th floor to have an excelent view from the sunset.”
 of 5 bubbles LeonardoM70, 24 Oct 2016 | Read review
“Please, try to book a room away from the ice machines.”
 of 5 bubbles VassilD, 20 Apr 2016 | Read review
“Any hotel not in Escazú”
 of 5 bubbles DeanMurphy2020, 15 Apr 2016 | Read review
“No great views here: just some malls and highways. Rooms facing the lanes have better light and I had no problems with car noises.”
 of 5 bubbles GaiaPassarelli, 26 Feb 2016 | Read review
5 of 5