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Best Western Hotel & Casino Kamuk

Traveller (81)
Room & Suite (37)
Traveller (81)
Room & Suite (37)
Dining (17)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
BEST WESTERN Kamuk Hotel & Casino is the only full service hotel in Quepos. Located just a few steps from the Quepos Marina our 44 comfortable rooms are divided in 3 diferent categories: Standar, Superior and Primium, they all have air-conditioned, hot water, cable TV, free WI-FI Internet and most with balconies as well some of the rooms have ocean view. The Restaurant & Bar "Mira Olas" is open for breakfast from 6-9am every day to serve complimentary breakfast to our guests including the typical Costa Rican gallo pinto with fried or scramble eggs. We also have a casino on premises for those who enjoy gaming, conference room for 50 people and the outdoor pool for our guests who prefer to relax in the sun.
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Property amenities
Bar/Lounge
Casino and Gambling
Free High Speed Internet (WiFi)
Multilingual Staff
Pool
Free Parking
Wheelchair Access
Restaurant
Public Wifi
Breakfast included
Non-Smoking Hotel
Outdoor pool
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Conference Facilities
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
Reviews & more
333Reviews
156Photos
2Q+A
59Room tips
Traveller rating
  • 75
  • 112
  • 83
  • 36
  • 27
Time of year
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We stayed here a few times as we were searching for a short-term rental. The first time we stayed on the 2nd floor and it was facing the side street. The room was small, a little dated and very loud from the street traffic. The next time we stayed on the top floor and the room
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Response from HotelKamuk, Director de Relaciones Públicas at Best Western Hotel & Casino Kamuk
Responded 24 Oct 2018
Dear Christine We regret that the first experience was not adequate, we will work on that. We are happy that you gave us a second chance and that your stay was more comfortable. 😁Again Thank You
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We went to the restaurant on top of the casino. It’s part of the hotel and casino. It is really nice has great food. The view is fantastic and the scale is quite nice. May need to use your this Spanish to ask questions other than off the menu, but that’s just part of the adventur
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Response from HotelKamuk, Manager at Best Western Hotel & Casino Kamuk
Responded 11 Jun 2018
Dear guest Your preference is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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Hotel was neat and clean as well as our room. Support staff was friendly and helpful. Restaurant food was very
good and reasonably priced. Happy Hour everyday from 4 to 6. Wait staff were very friendly and attentive. A special Thank You to Leo at the Restaurant who was very knowl
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Response from HotelKamuk, Front Office Manager at Best Western Hotel & Casino Kamuk
Responded 21 May 2018
Dear guest Your preference is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please do not hesitate to contact me at (506) 2777-0811.
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If you are heading to the Marina, this is a great location right across the street from the beach. At dusk, there are tons of birds making a beautiful noise. After this, the street bums come out and they often chat it up until after 6 am. You get to hear all of this along with
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Response from HotelKamuk, Guest Relations Manager at Best Western Hotel & Casino Kamuk
Responded 4 Apr 2018
Dear guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Staff are unhelpful, breakfast buffet is limited but they offer two choices of hot breakfast.
1. Pancakes with eggs and sausage
2. Costa Rican breakfast of beans and rice with an egg.
Both of these options are delicious.

The big let down of this hotel is the rooms and noise. It
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Response from HotelKamuk, Guest Relations Manager at Best Western Hotel & Casino Kamuk
Responded 4 Apr 2018
Dear guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
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vue (à la base c'était une vue piscine)
Clean but small bathroom.
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1234568
How far is the hotel from Manuel Antonio beach ? Does your hotel books one day trip to Nicaragua ?
Manuel Antonio Park and Beaches is only 8 minutes drive. Nicaragua border is 5 hours away, one day trip is not recommended.
0 votes
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Where is the nearest airport to fly in? How long would the drive be? Do you recommend a van service that could pick us up?
International Airport "Juan Santa Maria" is in Alajuela 2 hours and 45 minutes drive to QUepos. Depending on your arrival time you can also fly from Int airport to Quepos Airport (20 minutes) fly and from there to the hotel is only 10 minutes drive (flysansa com offer a tranfer to the Hotel for $20)
0 votes
"Get a view of the beach rather than the street."
"Ask about the balcony ... some face another building 3 feet away."
"Inside rooms probably have less noise"
"Request a room away from the street and casino area. Noise level rated average and not loud as problem solved."
"Shop for best pricing!"
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PRICE RANGE
US$ 81 - US$ 192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western kamukbest western queposquepos best western
FORMERLY KNOWN AS
BEST WESTERN Kamuk Hotel & Casino
LOCATION
Costa RicaProvince of PuntarenasQuepos
NUMBER OF ROOMS
44
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