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Morgan's Cove Resort & Casino

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499 Reviews from our TripAdvisor Community

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There are newer reviews for Morgan's Cove Resort & Casino
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Showing 347: English reviews
Los Angeles, California
Reviewed 6 September 2014

I normally don't pay much attention to the negative reviews, so when i read those reviews on this property, i took them with a grain of salt, But after staying at this location, I knew i had to write a review, and say something. This is not the way an all inclusive operates. After waiting 8 months to take my...

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12Thank Miguel C
Cleveland, Ohio
Reviewed 5 September 2014

I purchased this "All Inclusive" package via Living Social and was extremely disappointed and I am not a fussy pretentious traveller. As a matter of fact I am a 17 year travel agent and travel extensively. I understand low season belt tightening but if you want repeat guests and your resort (more like a motel) is at low capacity you...

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8Thank DR73165
Miami Beach, Florida
Reviewed 3 September 2014

Staying at Morgans last week was fantastic. It's a cool, chill, kind of toes in the sand feeling that you go to Costa Rica for. A sprawling beach side resort where you can surf, swim, relax and immerse yourself in the flavor of the country. A lively bar and a friendly, helpful staff make you feel like your staying at...

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3Thank Barry B
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review

Thank you so much for the positive response. As a team we try very hard to continuously improve our services. Shannon Freeman Sales & Marketing Manager shannon@morganscoveresortandcasino.com

Reviewed 31 August 2014

This place was miserable! It was old and outdated. The rooms were filthy!! There was hair and dirt and BUGS everywhere including my BED and shower. There were spots all over the walls where someone had smashed bugs and left it stained on the wall. The staff was nice and when brought to their attention, said they would address it...

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10Thank Mai T
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review

I am truly sorry to hear you had such a bad experience here at our hotel. I would like to personally hear form you as we have no records of complaints form your stay at front desk I wish you could of let us know you were unhappy as if I would of done something about it. We can only...

Clermont, Florida
Reviewed 12 August 2014

My husband and I traveled to Jaco for our three year wedding anniversary and we are so happy we did. We stayed at Morgan's Cove Resort and Casino 8/6/14-8/11/14. Hotel is located right on the beach, not your white sand/clear water beach, more a volcanic rock/black sand beach, but still beautiful and great. The restaurant has clear views of the...

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2Thank Doriana D
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review

Thank you for such a excellent review. I will inform the staff members you have mentioned in this review of there excellent service. We work very hard on making sure all our guests are happy. I appreciate you taking the time to write a heartfelt honest review . thank you Shannon Freeman Sales & Marketing Manager

Colorado Springs, Colorado
Reviewed 6 August 2014

The price was fair enough, the service was very good, the room was clean and comfortable. The wait staff in the restaurant was very attentive and helpful. I had the Ceviche and my wife had the Red Snapper, both dishes were very tasty. The room came with a free breakfast bar, complete with with fresh fruit, cereal, and a cook...

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Thank scatterbrainkid
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review

Thank you for your review. I am very pleased you enjoyed your stay at our hotel. The ceviche is my favorite as well !!! Please return again soon Shannon Freeman Shannon@morgans-cove.com

Jacksonville Beach, Florida
Reviewed 5 August 2014

Had a great and enjoyable stay!!! Room was spacious and clean. Wifi worked great in room. The staff and food were wonderful!! Jaco VIP located inside is also very professional!! Stayed july 26 before heading south.

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1Thank dieselwon
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review

Thank you for your positive review on our hotel & services. Im glad you enjoyed your time here and Jaco VIP organized your tours for you. Come back and see us again!!!

Palm Beach Gardens, Florida
Reviewed 24 July 2014

I stayed at Morgan's Cove for 8 days. It was so pleasant and relaxing. The staff was fantastic, from the housekeeping services to the bar and restaurant, they could not have been any nicer. The breakfast buffet was there every morning offering made to order eggs/omelets, but the buffet part could have some more options. But still good. The ordered...

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2Thank Pamela A
MCCManagement, Public Relations Manager at Morgan's Cove Resort & Casino, responded to this review

Thank you so much for your wonderful review. We strive to offer great service and our customer reviews are very valuable to us. I'm glad you enjoyed our Surf Camp and I will be happy to let Rodrigo know you had fun learning to surf. Please come back and visit us again .

Atenas, Costa Rica
Reviewed 22 July 2014

I have taken many large groups to Morgan's Cove for day trips. They have always been amazing on every level. The resort facility is fantastic with several pools, eating meals on the beach looking over the ocean and enjoying the macaws flying overhead. The are close to shopping, ziplines, horseback riding, massages and surf lessons. All of the meals I...

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1Thank 112Matt
MCCManagement, Public Relations Manager at Morgan's Cove Resort & Casino, responded to this review

Thank you for your great review on our hotel and our services. We are very grateful that your company continues to bring groups to our hotel. I'm glad your experience was a positive one . We hope to continue to serve your clients for years to come . Thank you again for this review and we look forward to seeing...

New York
Reviewed 22 July 2014

good location just overlooking beach, rooms ok but... just ok, good size and Ac working ;) but ambiance rather old fashioned, cleanliness ok, limited service, breakfast not bad but could definitely improve

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Thank Jose R
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review

Thank you for your review on our hotel. We take every comment very seriously and our management team is in the process of improving our menus. We hope you return again to try our new breakfast menu. Thanks again for your feed back. Shannon Freeman Sales & Marketing Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Morgan’s Cove Resort & Casino located Beach Front in the quaint surf town of Jaco, Costa Rica. This bustling seaside village has restaurants, clubs, bars, casinos, and gift shops making it the most popular destination in all of Costa Rica. Adventures within minutes from the Resort include Sport Fishing, Zip Line Tours through rain forest Canopy, ATV tours, Horse Back Riding, Surfing, Golfing, River Rafting and Hiking the most popular Parks of Costa Rica, Carrera and Manuel Antonio National Parks. Relaxing around the two pools or sun tanning on the warm sand of the Pacific Ocean are a favorite past time. ... more   less 

Additional Information about Morgan's Cove Resort & Casino

Address: Mts de la Municipalidad de Jaco 150, Jaco 61101, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Price Range: ₹ 5,993 - ₹ 8,794 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Morgan's Cove Resort & Casino 3*
Number of rooms: 80
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Also Known As:
Morgan`s Cove Hotel Jaco
Morgan`s Cove Resort And Casino
Hotel Style:
#20 On the Beach Hotel in Jaco
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Questions & Answers

Here's what travellers have asked, with answers from Morgan's Cove Resort & Casino staff and other travellers.
23 questions
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Questions? Get answers from Morgan's Cove Resort & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower units on the North side seem to have less foot traffic or noise.”
  • Upper level view from the massage area.
 of 5 bubbles stephaniep1973, 17 Mar 2017 | Read review
“Avoid if you can”
 of 5 bubbles chrisjh858, 14 Mar 2017 | Read review
“Ask for a renovated room.”
 of 5 bubbles georgesg379, 19 Feb 2017 | Read review
“Room location equal.”
 of 5 bubbles feline2017, 5 Feb 2017 | Read review
“quieter rooms by the front desk”
 of 5 bubbles laurenceb395, 16 Jan 2017 | Read review
5 of 5