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Tortuga Lodge & Gardens

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Traveller (1072)
Room & Suite (176)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(223 reviews)
“howler monkeys”(139 reviews)
Free Wifi
Pool
Restaurant
Airport Transportation
Poolside Bar
Concierge
Laundry Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,206)
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11 - 15 of 899 reviews
Reviewed 3 weeks ago

All rooms are located in wooden buildings with a corridor around the 2 levels. So when you are in your room, you have to close the curtains. I can't understand such architectural choice with a room lwhere you feel like a fish in a transparent...More

Thank cdelx
Response from Natalie E, Guest Relations Manager at Tortuga Lodge & GardensResponded 2 weeks ago

Dear cdelx, You’re right that the architecture of the lodge has some quirky things. If we had it to do over, we would build differently. It’s important to consider that it was built when getting supplies to Tortuguero was very difficult and expensive. The road...More

Reviewed 3 weeks ago via mobile

We stayed in the lodge for two nights. When you arrive by plane, you just have to cross the river to get to the lodge where the welcome was very friendly. The room was great, although the matrass wzs very hard ( the only negative...More

Thank Erik V
Reviewed 3 weeks ago via mobile

This was mostly a good. They had good food, and very helpful staff. There is lots of nature, and amazing views of the river. When we first arrived, they gave us cold drinks for free. They were delicious. However, the rooms do not have glass...More

Thank Henry M
Response from Natalie E, Guest Relations Manager at Tortuga Lodge & GardensResponded 3 weeks ago

Dear Henry M, What you didn't like about the lodge, no glass on the windows, only screens, no TV, are the reasons that most of our guests come to us. We are designed to immerse our guests in nature, so that you can hear the...More

Reviewed 4 weeks ago

We had a wonderful holiday in Costa Rica, and Tortuga Lodge was one of its highlights. Even having to clean much mud off our boots from its "jungle" trail didn't distract from its sheer magic. Whether it's the open-air restaurant overlooking the river, the treats...More

1  Thank Le0ncavall0
Response from Jenn D, Guest Satisfaction Specialist at Tortuga Lodge & GardensResponded 4 weeks ago

Dear Le0ncavall0, Thank you for sharing your experience in TripAdvisor. We are delighted to hear that your stay at Tortuga Lodge and Tortuguero was wondrous! Tortuga Lodge is owned by Costa Rica Expeditions, a full service inbound tour operator, we design customized itineraries for guests....More

Reviewed 4 weeks ago via mobile

Tortuga Lodge & Gardens was our first stop on our trip throughout Costa Rica, and it's gonna be hard to top this beautiful hotel. We flew from San Jose to Tortuguero, planned by the hotel. The view was amazing & we enjoyed it so much!...More

Thank SusMaW
Response from Jenn D, Guest Satisfaction Specialist at Tortuga Lodge & GardensResponded 4 weeks ago

Dear ThomasMatthias, Thank you for sharing your thoughts here in TripAdvisor, we are delighted to hear you enjoyed the experience that Tortuga Lodge offers. It's great to hear that you participated in our Words Adventure program. The opportunity to visit a town such as San...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$ 198 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$ 198 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (1072)
Room & Suite (176)
Dining (80)
Pool & Beach (78)
Family and Play Areas (5)
Questions & Answers
Ask a question
Hufflepuff33
24 March 2018|
AnswerShow all 5 answers
Response from Natalie E | Property representative |
We offer a complete package that includes round trip transportation to/from Tortuguero. We are happy to pick you up in Puerto Viejo and drop you off in San Jose. Before we can answer your question regarding luggage, we would... More
0
Votes
Dani M
12 July 2017|
AnswerShow all 5 answers
Response from Enrique C | Property representative |
Hello Dani M, Sorry you have not heard back from us sooner. Please provide me with your full name and dates to check with the reservations Department if your request got thru. Unfortunately the 30 lbs restriction can not... More
0
Votes
grlfrmky
3 May 2017|
AnswerShow all 3 answers
Response from Natalie E | Property representative |
Great questions! 1. None of our packages include alcoholic beverages or beverages of any kind except coffee and tea. 2. The weather on the Caribbean coast is opposite of the weather on the Pacific. So in August, when the... More
0
Votes
Room Tips
"I think the first floor rooms provide a better view."
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"I don't think you can go wrong with these rooms!"
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"All the rooms face the water. If you can select an upper floor for the view."
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"wait the renovation of the hotel with more privacy and confort"
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