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Wyndham San Jose Herradura Hotel & Convention Center

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Wyndham San Jose Herradura Hotel & Convention Center
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857 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham San Jose Herradura Hotel & Convention Center
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Showing 614: English reviews
San Jose, Costa Rica
Reviewed 12 November 2014

Room in the first floor close to a cocktail party, it is too noise I felt in the middle of the party, It is a business trip I tired ... the carpet is dirty; the breakfast is poor and the decoration still old. I was here before and I thought that with a new entrance the hotel can be better...

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Helpful?
1Thank Yorleny F
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review
Google Translation

Estimada Sra. Yorleny F: Sus comentarios son muy valiosos para nosotros y lamentamos mucho su descontento en esta ocasión. Le...

Reviewed 7 November 2014

A washcloth from a previous guest was left in the shower. This led me to believe the rooms are actually not cleaned daily. The rooms were very out-dated for the price & not what I expect for a Wyndham brand hotel. The bathroom floor had numerous cracks on the floor, the fixtures were retro 70's, the room was too small...

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Helpful?
1Thank Knightvue
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review
Google Translation

Estimado (a) huésped: Sus comentarios son muy valiosos porque nos permiten monitorear la percepción de nuestros visitantes y el servicio...

Hunlock Creek, Pennsylvania
Reviewed 5 November 2014 via mobile

The staff was very friendly and the breakfast delicious, but the rooms could use an update. There was a musty smell and they need a little TLC. The first night we had a big spider in our room. The lobby is beautiful, but the rest of the hotel needs a little attention. We were a little scared to walk around...

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Helpful?
1Thank Tessa M
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Tessa: Thank you for choosing our hotel to stay in Costa Rica. Your comments are very valuable for us. We are glad you liked the breakfast and the service our staff provided, and we hope you had the opportunity to enjoy our refreshing pools, spa and restaurants. The property is about to start an early complete room remodeling. No...

Costa Rica
Reviewed 5 November 2014

This is the worst hotel I have been in, excuse my French. Rooms stink, apparently pets are now included in the room rate. Worst customer service ever. I asked for a room change and they said they didn't have one at the moment. This is a crappy hotel...

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Helpful?
5Thank Douglas M
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review
Google Translation

Estimado Sr. Monroy: Valoramos mucho sus comentarios y le aseguramos que desde el momento en que se dio el evento...

Ilchester, United Kingdom
Reviewed 31 October 2014

The hotel has a lot of functions on Saturday nights ( weddings) so there is a lot of noise, what with the band, guests staying in hotel, walking past room having had a drink, the bell boys picking up luggage at all times of the night! The breakfast was fantastic, buffet and plentiful, the staff were careing and helpful. The...

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Helpful?
Thank Mary C
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review
Google Translation

Estimada Sra. Mary C: Gracias por haber elegido nuestro hotel para alojarse en San José. Sus comentarios son muy valiosos...

Puerto Viejo de Talamanca, Costa Rica
Reviewed 28 October 2014

we always stay at the Wyndham San Jose Herradura. We're currently living on the Carribean coast of Costa Rica and fly back to the US several times a year. It's a long journey to the airport in San Jose so we typically leave home a day early and spend the day there. We've found the Wyndham to be an ideal...

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Helpful?
1Thank Tom_in_CR
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review
Google Translation

Estimado Tom: Gracias por elegirnos como su hotel para hospedarse en San José y que haya elegido la bella zona...

kansas city
Reviewed 28 October 2014 via mobile

My companion and I found the hotel to be very amenable to any needs that we had and the restaurant to be of a very high-quality. The swimming pools were great in the morning. The coffee was amazing. Highly recommend!

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Helpful?
Thank mansfieldkelly
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Ms. Mansfieldkelly: Thank you for choosing our hotel during your stay in San Jose. We are pleased to know you and your companion were safistied with our service, swimming pools and restaurants. We hope you enjoyed as well the spa and the comfort of our rooms. We totally agree with you, our coffee is amazing. Thank you for your...

Amsterdam, The Netherlands
Reviewed 18 October 2014

I booked this hotel because it was close to the airport and a free shuttlebus (had to wait for about 15 minutes). Nice hotel, clean room, huge bathroom (with a bubblebath). Awesome breakfast with loads of choices (I tried it all!) Very nice garden and pools.

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Helpful?
1Thank Jacoba d
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Ms. Jacoba D: Thank you for selecting our hotel during your visit to Costa Rica. Your comments are very important for us, and we are pleased to know you enjoyed our comfortable rooms and the complementary breakfast buffet. We hope you also enjoyed our restaurants Sakura and Quattro, our spa and the free Internet access. We are looking forward...

Reviewed 11 October 2014

Pros: customer service, breakfast, free airport shuttle. Cons: bathroom floor was dirty, bellhop got us a "safe" taxi that proceeded to overcharge us. We only stayed for one night--after our flight got in and before our tour picked us up. It fit the bill okay, but I doubt I would stay here again. There is nothing grosser than seeing areas...

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Helpful?
Thank Keiko D
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Ms. Keiko D: Thank you for selecting our hotel to stay in San José. Your comments are very important to us and we will pass them on to our staff. We hope you enjoyed our restaurants and our complementary breakfast buffet. By early 2015, we will start a remodeling process in our rooms to make them even more confortable...

Texas
Reviewed 29 September 2014

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Neda Y
Sylvia B, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With a prime location just minutes from Juan Santamaria International Airport, visitors to Costa Rica's capital city will find the Wyndham San Jose Herradura Hotel and Convention Center the ideal retreat, with a wealth of amenities, an idyllic setting and world-class service. With downtown San Jose just minutes away, adventurous leisure travelers will enjoy magnificent natural attractions including the Poas and Arenal volcanoes, rainforest trails and a host of splendid cultural attractions, while business travelers will appreciate the close proximity to a number of prominent business addresses and Free Zones, as well as the hotel's impressive International Conference Center, making this San Jose, Costa Rica hotel the perfect choice for all travelers. Those seeking recreation will revel in a host of activities, including three sparkling outdoor pools, a fully equipped fitness center and special privileges at the nearby prestigious Cariari Country Club and Golf Resort, with 18-holes of golf and tennis courts. Guests craving relaxation can unwind in one of five Jacuzzis, enjoy a relaxing massage in the full-service spa or a respite in the sauna, while fun-seekers will enjoy the non-stop gaming at the on-site Fiesta Casino. With three restaurants and a stylish bar offering a variety of cuisines, guests can savor a host of food and beverage options and enjoy a daily bountiful, complimentary breakfast buffet. Guests arriving into Juan Santamaria International Airport can hop aboard the convenient free shuttle service, and the 24-hour business center and complimentary Wi-Fi affords guests the opportunity to stay productive. With an on-site beauty salon, gift shop, child-care services and more, the hotel offers everything a guest could need to make their stay as comfortable and stress-free as possible. Each of the hotel's 230 over-sized, smoke-free guest rooms features contemporary styling, a unique fusion of warm and cool tones and thoughtful amenities like a flat panel TV, free Wi-Fi, plush bedding and ultra-modern air conditioning. Superior Rooms offer breathtaking views of the lush gardens, while guests upgrading to the Executive Level enjoy a 42-inch LCD TV, a private lounge, secretarial services and complimentary happy hour. All of the spacious, airy Suites feature a Jacuzzi and separate sitting area, while those wishing to indulge in ultimate pampering will delight in the Honeymoon Suite with its own private sauna or the two-bedroom Presidential Suite with full kitchen and dining room. This San Jose, Costa Rica hotel features the state-of-the-art International Conference Center with over 28,320 square feet of meeting space. The event space ranges from an event room that accommodates up to 10 people, to the 12,800 square-foot Salon La Paz Ballroom that accommodates up to 840 people for a banquet or 110 10X10 foot exhibit booths. There is a Wyndham waiting 3 miles South from Juan Santamaria International Airport. ... more   less 

Additional Information about Wyndham San Jose Herradura Hotel & Convention Center

Address: 1000 San Jose | 3 Miles South of Intl Airport, San Antonio De Belen 71880-1000, Costa Rica
Region: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: ₹ 6,250 - ₹ 10,619 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Jose Herradura Hotel & Convention Center 4*
Number of rooms: 229
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Also Known As:
Ramada Plaza Herradura Hotel San Jose Metro
Ramada San Antonio De Belen
Ramada San Jose
San Jose Ramada
Plaza Herradura San Jose Ramada
Wyndham San Jose Herradura Hotel & Convention Center Costa Rica/San Antonio De Belen
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Jose Herradura Hotel & Convention Center staff and other travellers.
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Questions? Get answers from Wyndham San Jose Herradura Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from factory”
 of 5 bubbles jesst834, 17 Feb 2017 | Read review
“The groundfloor rooms in the block overlooking the pool have a small patio area and access direct to the pools.”
 of 5 bubbles colin49uk, 10 Feb 2017 | Read review
“Rooms 6111 and 6115 had direct pool access.”
 of 5 bubbles COBDeanDave, 5 Jan 2017 | Read review
“Sets far enough off main road so all rooms are quiet. I prefer first floor however and close to the lobby/restaurants.”
 of 5 bubbles josephw587, 23 Nov 2016 | Read review
“ask for a room over looking the pool or garden”
 of 5 bubbles fadedt, 15 Nov 2016 | Read review
5 of 5