We stayed at the Palms because we were here a few weeks ago and they were able to accommodate a family of 5 in one room. Our room had a King and queen bed, and worked fine for us. The hospitality and service is great! Everyone is very friendly , the pool is very nice and large. The rooms are clean and AC works great! However, when we were here, just 2 weeks ago, the breakfast they served us was delicious! This morning, not so much. We ordered off the same menu, but the eggs were cold and rubbery, the pancakes were minuscule and appears to be microwaved pancakes, and the bacon was much fattier than two weeks ago too. I’m a little bummed because of the lack of consistency in such a short period of time. I hope this review helps the kitchen fix some of these issues. Other than the food, we really enjoy it here!…
The staff was super friendly. This hotel is just a few walking minutes from the beach. Very nice hotel and pool. Anything you want to do is with in walking distance. I would gladly stay again. Small grocery type store on site as well as a restaurant.
We found this hotel after hours, and were so glad we did! It was perfect for us! Clean room, great location, walking distance to everywhere and so convenient. The staff was friendly and accommodating, and the breakfast was amazing!! We will definitely be coming back!!
Hi, i didn't stay at the Palms but did venture back into there pool and serving area and was pleasantly surprises. I have been coming to the Coco area for 7 years and this was my first time here as its a little off the main street.My understanding is that the these owners are fairly new. Well my first visit i asked for a recommended meal and the young lady said the burgers were great and so i ordered one and if was so good i came back a second time for another burger. in 3 weeks down CR i ate there three times and had drinks several times there as the staff was awesome and it was a nice hidden gem. I did get to meet Ken the owner and i know they will do great there . Sorry i didn't get back around to say goodbye to Ken and the staff as i decided to go home early before the major travel restrictions kicked. So next season i will be checking the Palms out for my trip down. Thanks Ken and staff Al PS they put Leafs on for me !…
I can't say enough about the staff at The Palms. Everyone from reservations to the bartenders and waitresses down to the maintenance person and maid service went above and beyond to be polite and professional during my week long stay. Entertainment and activities nightly in there open air patio area was perfect. All staff maintained COVID19 guidelines at all times while I was there. After the first day everyone greeted me by my first name. The staff is like a large family working together to make your stay perfect. Breakfast was included with my stay and was prepared perfect each morning. The restaurant is a hidden gem in Coco. The new owners could not have been nicer and greeted me throughout the day and evening. I highly recommend The Palms at Coco Beach.
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