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The Springs Resort and Spa

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The Springs Resort and Spa
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2,300 Reviews from our TripAdvisor Community

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There are newer reviews for The Springs Resort and Spa
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Showing 2,114: English reviews
Los Angeles, California
Reviewed 28 May 2014

I had an excellent time at The Springs Resort and Spa. From the moment you check in, you get 5-star service. The staff at the front desk were extremely friendly and welcoming. We got an excellent tour of the property by one of the staff members, who took his time to show us all of the restaurants, bars, spa, gym,...

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Helpful?
2Thank Daniela M
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Daniela M, Thank you for your great feedback! I am glad you were able to enjoy our resort. Our staff strives to exceed all of our guests expectations and I am happy to know we were able to do that for you. I will be sure to congratulate the front desk on a job well done. It will be...

Hollywood, Florida
Reviewed 27 May 2014

My mom, boyfriend and I took our vacation here and I must say, it was quite an experience. The Springs Resort and Spa is the most beautiful resort I’ve ever visited. The Staff were super nice and very friendly. From Jessica at Club Rio to Astrubal at the entrance. Jonny in Concierge was super helpful and always available. We went...

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3Thank eanthe9
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Eanthe9, I am thrilled to hear you enjoyed your recent experience with us. Thank you for choosing to spend your vacation with us. Our staff strives to make each guests stay memorable, and I am happy to hear we were able to do that for you. I will be sure to congratulate Jessica, Asdrubal, Johnny and the horseback riding...

Malibu, California
Reviewed 26 May 2014

While we traveled as a couple, and only bought a day pass, the hotel has a broad range of activities for children and adults. Rock climbing, river tubing and kayaking, horseback and ATV riding appeal to the active while a small zoo of rescued animals, countless hot springs, patios and a swim up bar cater to the more sedentary. The...

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1Thank Peter H
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Thank you for taking the time to share your recent experience at The Springs with others, we are happy you enjoyed your visit. Hopefully next time we will be able to host your stay. Club Rio Outdoor Center is truly a very special place, and I am glad you were able to enjoy the many activities we offer there. We...

Austin, Texas
Reviewed 26 May 2014

Yes, I'm in love with this place. We left knowing all of the employees on a first name basis and everything about the area. This was our second visit in 2 years. They are building more rooms, and sadly, we did hear rumors that they may be building a casino and adding onto the "animal sanctuary" (zoo, more or less)....

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2Thank sposmith
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear sposmith, It was a pleasure hosting your 2nd trip to The Springs Resort and Spa! We appreciate your feedback. Our staff strives to provide each and every guest with the best possible service, and I am happy to hear we were able to do that for you. As you mentioned, our resort is expanding by adding more rooms. The...

Portland, Maine
Reviewed 23 May 2014

We were a family of six with two small children who shared a three bedroom suite during our stay at this resort. I too have been all over the world and I must say this resort and the suite we stayed in ranked as one of my favorites. We were lucky to get the master bedroom which looked directly out...

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5Thank Julia2949
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Julia2949, Thank you for taking the time to review our resort. I am happy to hear your family was able to enjoy the famous Arenal Volcano view from our guest rooms.Our staff strives to provide the best service for each and every one of our guests, and I am happy to hear we met our goal on your recent...

San Diego, California
Reviewed 22 May 2014

After a long winding uneventful road off the main road, we arrived at the resort with wide eyes and an impressive entrance. Feeling like a true resort and not a rustic lodge or a rugged mountain retreat, we were immediately wanting to try out the pools and Club Rio. Our room was not to be ready for another 2-4 hours,...

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7Thank 413tim513
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear 413tim513, Thank you for choosing our resort to host your recent stay in Arenal! Our staff strives to provide each and every guest with the best possible service. Your detailed feedback about your experience is important to us, and we appreciate you taking the time to share it with others. I am happy to hear you were able to...

Sydney, Australia
Reviewed 22 May 2014

We were there as a couple in early May, the start of the rainy season. The hotel was 1/4 full occupancy so we had the 10 or so (separate to the pools) hot springs totally to ourselves. Nothing can compare with laying in a hot spring (ranging from approx 29 - 35 degrees) looking at the clouds parting below the...

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3Thank Ashleigh C
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Ashleigh C, Thank you for your great feedback! I am glad you were able to enjoy our 20+ hot spring pools. We love to see great photos like the one you posted. Our staff strives to exceed all of our guests expectations and I am happy to know we were able to do that for you. It will be...

Florida
Reviewed 21 May 2014

There are really not words that can properly describe the overall beauty of this magnificent hotel. The views, the staff, the cleanliness, the food, and the location are just perfect. I thought there was plenty to do, and honestly, the staff couldn't have been more accomodating. We stayed in a Honeymoon Vista, which was perfect for my husband and I....

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2Thank elainehfc
Kingman, Arizona
Reviewed 20 May 2014

To the people who gave negative reviews....can I go on vacation with you sometime? Because if you can criticize this place, you must have stayed in some unbelievable places. BOTTOM LINE: I have traveled all over the world and stayed in everything from hostiles to 5-star accommodations. This place was off-the-charts amazing! We celebrated 20 years of marriage at the...

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2Thank Dean C
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Dean C, We are thrilled to hear you enjoyed your experience with us. Thank you for choosing to celebrate your 20th anniversary with us, and on behalf of all of our staff - Congratulations! Our property has 20+ hot spring pools in hopes that each of our guests will find privacy throughout the resort. Thank you for your feedback...

Parkland, Florida
Reviewed 20 May 2014

My family spent 5 days at this unique resort. The staff and rooms were amazing, with great views of the Arenal Volcano. The food was very good as was our dining experiences. Lots of adventure in this spectacular setting. The grounds are beautiful and we loved the time we spent at Club Rios, tubing down the river, and visiting the...

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2Thank Lisa G
John P, Manager at The Springs Resort and Spa, responded to this review

Thank you for taking the time to share your recent experience at The Springs, we are happy you enjoyed your stay at our hotel. We are happy that you enjoyed your room accommodations – food experience and all the activities on-site at Club Rio. We cannot wait to have you back as our guests! John Picart Director of Operations

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: ₹ 22,168 - ₹ 55,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#5 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 203 is great for families of five.”
WestonDad, 23 Apr 2017 | Read review
“Acari building was maybe 200 meters from main building but worth the walk. Volcano views were amazing”
andreabR9176JA, 18 Apr 2017 | Read review
“Only 38 rooms, so every one is nice.”
johnlO3621EN, 18 Apr 2017 | Read review
“Get an Alta Vista room on the 4th floor in the Acari building for the best views.”
thade2015, 16 Apr 2017 | Read review
“To my knowledge, all of the rooms face the Volcano so you can't go wrong!”
  • The Volcano view in the morning...
WileyG762, 11 Apr 2017 | Read review
5 of 5