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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,225 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Luna Hotel & Spa
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Showing 928: English reviews
washington dc
Reviewed 18 April 2016 via mobile

My friend and I stayed here for two nights on a girl's getaway earlier in April. Overall, the stay was very nice. The location had a lovely view of the volcano, and although not in downtown La Fortuna, it was well-situated and not far from most things to do in the area (anywhere from a $5-20 cab ride). The grounds...

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Helpful?
1Thank mwk7m
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello:-) We want to thank you for this nice review, we love to read the experiences of our guests. We also like to read not just positive feedback , we appreciate when our customers let us know the negative aspects to improve and deliver a better service. Your recommendation is very important to us, and we hope to welcome you...

Florida
Reviewed 17 April 2016

Our experience was really great at Casa Luna, we were there for the Wedding of our Niece, and we ended having an amazing vacation and relaxing time ourselves. Casa Luna's staff made us feel at home and very welcome. We are definitely coming back Gracias Melvin, Marvin, Sandra, Vanessa , Mr. Jamaica and everybody that made our stay so unforgettable...

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Helpful?
Thank Yolanda M
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for sharing this review of your recent experience with us. We are so glad that you have ended your stay having an amazing vacation. I will be sure to share this excellent feedback with our staff. We would love to serve you again in the near future! Casa Luna Hotel & Spa!

Faribault, Minnesota
Reviewed 14 April 2016

The staff was so friendly and helpful. Best hotel staff we've ever encountered during our travels. The pools and spas are incredible. The grounds are even more beautiful than pictures. It was an amazing experience. Wish we would have bee able to stay longer.

Review collected in partnership with this hotel
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Helpful?
Thank Alyssa W
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for sharing this excellent review. We love to read that you have encountered our staff as the best of your travels, we are thrilled with this great comment. It was an absolute pleasure having you with us and we would love to serve you again in the future !!! Regards, Casa Luna staff :-)

Denver, Colorado
Reviewed 13 April 2016

This is a beautiful hotel about two miles from the main strip in La Fortuna. It looks exactly like you would want a Costa Rican hotel to look like, with lush landscaping and frogs, birds and lizards everywhere. The included breakfast is pretty good, and the view while eating breakfast is great. The pool is awesome, with a swim up...

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Helpful?
2Thank Broncos88
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello :-) I would like to thank you for taking the time to review us on TripAdvisor and sharing your experience with us. It gave us an immense pleasure to know that Casa Luna Hotel met your expectations, we appreciate you have noted our special care of our surroundings and our special service to our guests. We would be absolutely...

Thomaston, Connecticut
Reviewed 12 April 2016

The service was excellent. The staff was so helpful and friendly . They were smiling and fun. We even had a chance to talk with them about their family's customs and food. The room was large very clean had a refrigerator a you could buy goods . Free coffee in room . The landscape design was magnificent ! A must...

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Helpful?
Thank tminuto
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna :) Happy to read this comment. Many thanks for your compliments, we love to read that our staff went above and beyond to ensure you were having a good time, we want to make you feel as in home from the moment you entered to the hotel to when you departed from us. We are pleased...

Denver, Colorado
Reviewed 12 April 2016

Beautiful grounds, clean rooms, and excellent service. The included breakfast wast great. Pool was nice and clean. I also enjoyed the location with great views of the volcano. I would definitely stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank Anthonyfonzi
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for your very kind words about your stay. We are glad you have enjoyed the services at the hotel as the beautiful grounds, the room, food and the location, we will be more than happy to have you here again. We all hope to see you again soon, Casa Luna Hotel & Spa!

Ithaca, New York
Reviewed 12 April 2016

We had a great stay at this property - beautiful landscaping, great pool and hot tubs, and the staff friendly and helpful. I especially enjoyed having coffee on the balcony in the morning listening to birdsong. A great place to stay in the arenal volcano area!

Review collected in partnership with this hotel
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Thank Rachel F
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

We thank you for sharing your great experience at Casa Luna , It is lovely to read how much our guests enjoy our property, I am extremely happy to know that our property was the perfect environment for you to relax as you did it while you were having coffee, listening the birdsongs. I am also happy to read that...

Solana Beach, California
Reviewed 11 April 2016

I highly recommend Casa Luna. My family stayed April 3-7 and loved it. The staff were very friendly and helpful. Richard at the front desk recommended a few restaurants in Fortuna and they were fantastic. The staff members that we met remembered our names and always asked us how we were doing. Rooms were decent size and clean. We booked...

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Thank troll12
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Thank you so much for this review, It was an absolute pleasure to have you and your family with us, I am also glad that you felt comfortable in your room and that our staff contributed to ensure a memorable time. We are already looking forward to your return visit. Casa Luna Hotel & Spa!!!

Reviewed 11 April 2016

We stayed in Casa Luna from April 1- April 9. My husband and I were getting married in La Fortuna and they were able to accommodate our 50+ guests. They offered buffet style meals for our big party and they were able to point us in the right direction in town. Marvin, Melvin, Ronnie, Vanessa, Adriana and the Chef went...

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1Thank Jannete S
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Family Sawdon :-) Let me start by saying THANK YOU !!! Thank you for have being chosen Casa Luna to staying you and your family, previous to a very important moment in your life. We are so much happy to be part of this and we are also delighted you and your husband have enjoyed so many details of...

Plano, Texas
Reviewed 9 April 2016

Casa Luna is a nice little place with an amazing view of the Arenal Volcano. The setting is very modest and clean and reminded me of a simple life. The Hotel staff was excellent, they were very friendly and helped us with whatever we needed. Might I add, I was very impressed with the maintenance of their pool. It was...

Review collected in partnership with this hotel
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Thank sarajawedabidi
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello and greetings from Casa Luna Hotel & Spa, What a delightful review. It is a pleasure to have hosted you in our hotel and we are very happy to know you will always take good memories of Costa Rica. We are thankful for the suggestion you have made in regards to the prices in the restaurant menu, we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 6,514 - ₹ 14,330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#7 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
22 questions
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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views from the 2nd floor”
 of 5 bubbles eddiee202, 27 Mar 2017 | Read review
“First floor is fine, but try for a second floor room for a better view of Arenal.”
 of 5 bubbles 770carrit, 24 Mar 2017 | Read review
“307 & 308 - second floor 2Q rooms, view of volcano, short walk to restaurant/front desk”
 of 5 bubbles AFM33, 16 Mar 2017 | Read review
“All rooms I think would be quite nice”
  • Lovely to sit and watch all the birds
  • Very spacious
 of 5 bubbles L_and_RBrisbane, 16 Mar 2017 | Read review
“Next time I would get a room on the second floor”
 of 5 bubbles arlo6, 15 Mar 2017 | Read review
5 of 5