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Hotel Mountain Paradise

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Hotel Mountain Paradise
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1,203 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Seminole, Florida
Reviewed 3 weeks ago

Our group is booked at this hotel for two nights. Several things occurred that did not make this a pleasant experience. First of all it is so outdated It's almost comical. The bathroom was huge, but SO strange with man made boulders painted green, live plants growing out of rocks in the shower area. I wish I could post pictures...

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Helpful?
Thank mbl2425
Reviewed 3 November 2016 via mobile

We came to Mountain Paradise indirectly after another nearby hotel displaced us (another story, and very unprofessional of them), but we were in for a treat! We were so happy with our room and the beautiful setting. We were able to completely relax here! The plants and birds were spectacular. We loved being close to nature and did not have...

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2Thank Kathy A
eCommerceManager1, Gerente at Hotel Mountain Paradise, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our...

Dana Point, California, United States
Reviewed 28 October 2016

This was a very nice hotel with great views of the Arenal volcano. The rooms were very large and and a private outdoor jacuzzi tub. The bathroom was really different. It had a rock waterfall that you can shower under as well as a normal shower. It was a bit older but clean. The nicer restaurant we had some trouble...

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2Thank Tracey D
eCommerceManager1, Gerente at Hotel Mountain Paradise, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials!

Long Island, New York
Reviewed 26 October 2016

We booked this as part of our honeymoon trip to Costa Rica. We were supposed to stay for 4 nights. It looked great online, and the reviews seemed to state what we were looking for. While I understand that we were staying in the jungle, I did not expect the jungle to be staying in our room. When we got...

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1Thank GinaP101
ReservacionesShir, Gerente at Hotel Mountain Paradise, responded to this review

Dear Gina, We offer to you the most sincere apologies for the inconvenience and bad experiences at the hotel. For us as Hotel, the most important thing is to ensure the satisfaction of our guests and make your stay an unforgettable experience. So I want to invite you to visit us once again and give us the opportunity to offer...

Huntington Beach, California
Reviewed 18 October 2016

My girlfriend and I decided to give this place a shot and our initial experience was positive until it was ruined when I caught a staff member peeping on my girlfriend. We were enjoying an evening in the out door spa and when I got out I saw one the their employees peeking through the bushes. I went and told...

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1Thank jshaunmoore
eCommerceManager1, Gerente at Hotel Mountain Paradise, responded to this review
Google Translation

Estimado cliente, Lamentamos mucho lo sucedido y le ofrecemos las más sinceras disculpas por las inconvenientes y malas experiencias vividas...

Grand Rapids
Reviewed 13 October 2016

We booked the master suite room. It came with 2 bedrooms and 2 baths. The main bedroom had a king size bed, full bath including bug filled jacuzzi tub. The 2nd room had a queen bed and a twin bed. There were 4 of us so we had plenty of room but was charged extra for the 4th person? Six...

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1Thank Luvz2travel2016
eCommerceManager1, Gerente at Hotel Mountain Paradise, responded to this review
Google Translation

Estimado cliente Comentarle que efectivamente tenemos un wine cooler en las habitaciones y no una mini fredge por petición de...

A TripAdvisor Member
1 review
Reviewed 30 September 2016 via mobile

We thoroughly enjoyed our two nights at the Hotel Mountain Paradise. The staff was very solicitous and accommodating. The room was very nice. And our view of the volcano from our patio was amazing. We would definitely recommend this hotel.

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Thank A TripAdvisor Member
Oakville, Canada
Reviewed 30 September 2016 via mobile

Staying at this place was like a dream. From the moment we arrived, the staff were more than welcoming and helpful. They pulled all our stuff off the bus and shuttled us to our room. The resort was different than anything I have ever experienced; the heated, bar side pool overlooking the gorgeous forest and volcano made you feel like...

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1Thank gotheopenroad
Reviewed 29 September 2016 via mobile

What a first impression! From the staff to our rooms this is the place to be. Their english is fantastic and all they want to do is see you smile while you relax in their paradise. They arranged transportation to the town and were right on time. They were able to suggest places to go. The happy hour at the...

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Thank Kendra P
Arlington, Texas
Reviewed 19 September 2016

We arrived at the resort late in the evening, so it was already dark. The office is somewhat small and the desk staff spoke very broken English. Lots of information all at once, and not sure I really understood all of it. We were taken to our bungalow via golf cart. The gentleman driving the cart was extremely friendly and...

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2Thank thrn1208

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Home away from Home. ... more   less 

Additional Information about Hotel Mountain Paradise

Address: La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 7,310 - ₹ 36,210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mountain Paradise 3.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Mountain Paradise Hotel
Hotel Mountain Paradise Costa Rica/La Fortuna De San Carlos
Hotel Style:
#16 Romantic Hotel in La Fortuna de San Carlos
#20 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mountain Paradise staff and other travellers.
15 questions
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Questions? Get answers from Hotel Mountain Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a different hotel”
 of 5 bubbles jshaunmoore, 17 Oct 2016 | Read review
“They are all good.”
 of 5 bubbles TheTexan2016, 7 Aug 2016 | Read review
“Ask for a volcano view”
 of 5 bubbles bmm240, 18 Jul 2016 | Read review
“All are stunning and private with careful planting & design”
 of 5 bubbles myfriendkarin137, 18 Jun 2016 | Read review
“there all great,it all depends on your budget and how many people you will stay with.”
 of 5 bubbles 903stefanya, 15 Jun 2016 | Read review
5 of 5
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