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Volcano Lodge & Springs

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Volcano Lodge & Springs
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2,696 Reviews from our TripAdvisor Community

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There are newer reviews for Volcano Lodge & Springs
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Showing 1,982: English reviews
Hampden, Maine
Reviewed 1 week ago

Nice Resort with Natural Hot Spring on grounds...great breakfast is included. Location is close to La Fortuna, but away from the downtown enough....swim up bar in hot spring-fed pool. Would stay again.

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Helpful?
Thank UpNorth_21705
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, we want to give you the thanks for this positive review. The Customer Relations Department is grateful for your time and effort in evaluating our services. As you mentioned we have beautiful grounds and our hot springs are a delight that you need after a hiking around the Arenal Volcano. We are pleased that you enjoyed our delicious...

Buenos Aires, Argentina
Reviewed 1 week ago

I greatly enjoyed my stay here at the hotel. Staff was very courteous and professional. The room was very clean, spacious and had everything we needed. The pool area is quite large and there are 2 hot spring pools with different temperatures.I LOVED the 3-level hot spring pool. Dinner here was delicious and the breakfast buffet had great options. Would...

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Helpful?
1Thank MeliChinaTica
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Meli, thanks for your review. We want to thank you for your time and effort in evaluating our services. We are pleased to read that everything was very good during your stay with us. As you well say, our service in general is professional and all our staff strives to give you a high quality service. We hope you...

NiagaraFallsCanada
Reviewed 1 week ago

We stayed for 2 nights and enjoyed the hotel and service. We had a thermal spa room, which was nice but not necessary if you take advantage of their new spa pools. The rooms are small with 2 queen beds. We had a lovely private porch and hot tub. The front counter staff were extremely helpful as were the property...

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Helpful?
Thank CanadianTraveller48
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, we want to give you the thanks for your comment. We regret that you did not enjoy the maximum of your stay with us. Definately we will take into consideration your contribution regarding the price of dinner in the restaurant. Thanks again for your feedback. Best regards, Gerardo Pérez H

Perth, Australia
Reviewed 1 week ago

We stayed here for two nights on a tour of Costa rica, quite a nice hotel. The rooms were spacious, a tad dated, but well presented. The house maid took extra effort to prepare the rooms. The breakfast was quite good, with drinks at teh bar reasonably priced. The evening melas were very good, overall we enjoyed the stay.

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Helpful?
Thank CocoTampa123
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, thank you for your positive review. The Customer Relations Department is grateful for your time and effort in evaluating our services. We are delight to read that you had a good stay with us and that you liked our rooms. Once again thank you for choosing Volcano Lodge. Gerardo Pérez H

Reviewed 1 week ago via mobile

When we checked in into our room, we saw 2 queen size beds. We asked reception if they were not informed that it was our honeymoon, but they were! As we didn't specify to get a King size they gave us a Queen. Partly our fault but we thought that they would make a link that honeymooners would like to...

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Helpful?
Thank gunterv2016
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, thank you for your comment. It is very important because help us to improve in all our services. We will consider your contributions to make the changes that we have to do. Other hand, we are pleased to read that you enjoyed of our breakfast and our hot springs. Regards, Gerardo Pérez H

Montreal, Canada
Reviewed 1 week ago via mobile

Such a beauteful place... Meticulously maintained grounds, tropical flowers, birds, hot springs and first class service. We enjoyed every aspect of our stay here. I would certainly recommend this place for staying in the Arenal area. Close to everything and nice view to the volcano.

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Helpful?
Thank Alexey A
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Alexey, thank you for this lovely review wich colaborate with all the Trip Advisor users and give us the energy to keep improving in all our services and procedures. We are pleaset to read that you had a wonderful experience with us and that you enjoyed our services in general. All our staff strives to give you a high...

Lantana, Florida
Reviewed 1 week ago

This hotel was perfect! The grounds were gorgeous and we enjoyed the hot springs that are in the property. The staff was very friendly and were always available to answer any of our questions. The rooms were clean and we were greeted with towel art every day. We highly recommend this hotel!

Review collected in partnership with this hotel
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Helpful?
Thank cbvolkmer
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, thank you for your positive review. We are pleased to read that you had an amazing experience in our property. As you well mention we have beautiful grounds where you can enjoy of the birds, plants and flowers which are part of our nature. All our staff strives to give you a high quality service always. We hope you...

Bradenton, Florida
Reviewed 1 week ago

The entire place was beautiful. Great view from our room. Can't say enough about the breakfast. Pool and springs were great as well. We ventured out after Breakfast every morning. The staff were very helpful. I would advise going in town to save money on tours. We saved $25 per person horseback riding by going to a kiosk in town.

Review collected in partnership with this hotel
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Helpful?
Thank Nick J
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Nick, we want to give you the thanks for this positive review. As you well say our property has a great view to the Arenal Volcano and all our staff strives everyday to give you a high quality service. Our grounds and hot springs are a delight to relax after a tour in the area. We hope you can...

Atlanta, Georgia
Reviewed 2 weeks ago

My goal for this Spring Break trip to Costa Rica was relaxation and I was able to do just that at the Lodge. Such beautiful scenery surrounding you. The springs, pools and jacuzzis are amazing. I stayed out by the pool 4-5 hours per day. Service was amazing. Food was good. Keep in mind its traditional Costa Rican food. Everyone...

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Helpful?
Thank Nlj0105
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello customer, thank you for your positive review. Is very important for us to know the opinion of all our customer because help us to improve in all our services. We will consider your contribution about the noise between rooms. We are delighted to read that you have a wonderful experience with us. It give us the energy to keep...

Kissimmee, Florida
Reviewed 2 weeks ago

Loved this place. Great location, close to La Fortuna and Arenal Volcano. Wonderful view from our bedroom. Beautiful landscaping. Enjoyed the Thermal pool. Great food at the restaurant and also very good breakfast!

Review collected in partnership with this hotel
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Helpful?
1Thank wanda s
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Wanda, thank you for this positive review. The Customer Relations Department is grateful for your time and effort in evaluating our services. We are pleased to know that everything was very good during your stay in our lodge. Our great location, beautiful grounds and delicious food makes all the guest enjoy of all our services which are given you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 7,106 - ₹ 16,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely lives up to it's "lodge" name”
 of 5 bubbles mangosong, 26 Mar 2017 | Read review
“Book early and get a Superier room volcano facing , peaceful and own garden with hot tub a plus , very comfortable”
  •  Stunning view of the Volcano
 of 5 bubbles TheDoyles151, 24 Mar 2017 | Read review
“Junior Suite is great - we are in 319(?)”
 of 5 bubbles irvingtonevk, 24 Mar 2017 | Read review
“Excellent location along walking path...building 200”
 of 5 bubbles UpNorth_21705, 22 Mar 2017 | Read review
“Request an end unit room away from the road.”
  • Seriously amazing towel animals. Even a grumpy person would smile.
  • back porch.
 of 5 bubbles Colliemp, 13 Mar 2017 | Read review
5 of 5