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Hotel Montana de Fuego Resort & Spa

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Hotel Montana de Fuego Resort & Spa
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1,040 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Montana de Fuego Resort & Spa
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Showing 498: English reviews
Reviewed 13 February 2013

They badger you to sign up for tours. When you want to just do something on your own (and not pay $200 to walk through the forest) they pretend like you are crazy and don't know where any trails are. They took away our de-humidifier then pretended not to know what we were talking about when we wanted it put...

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1Thank rgibso24
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting the Hotel Montaña de Fuego Resort & Spa, and taking the time to write your comments, which are very important for the company. We regret that your stay has not reached the goal for your perfect vacations. Our main goal is that all guests had a amazing stay in our Hotel. These situations are...

Costa Rica
Reviewed 7 February 2013

Lets start with them room, simple and clean but the shower doors were not working at all and one of room walls had a hole. The hotel looked old and in a need for a serious renewal. The food and drinks are really expensive and they weren't so great. Now the thermal waters..... 3 small pools and for my taste...

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1Thank Cat2013CR
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting the Hotel Montaña de Fuego Resort & Spa, and taking the time to write your comments, which are very important for the company. We regret that your stay has not reached the goal for your perfect vacations. Our main goal is that all guests had a amazing stay in our Hotel. These situations are...

Toronto, Canada
Reviewed 3 February 2013

My partner and I checked into the MDF a few nights ago for what I hoped would be the crowning jewel on a week in Costa Rica with mixed experiences (including a night at the Dunn Inn c/o T.A. in San Jose 5/10). To sum it up the rooms do stink of cheap air freshener, and not just lightly- annoyingly....

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Helpful?
1Thank jason6660
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting the Hotel Montaña de Fuego Resort & Spa, and taking the time to write your comments, which are very important for the company. We regret that your stay has not reached the goal for your perfect vacations. Our main goal is that all guests had a amazing stay in our Hotel. These situations are...

Chino Hills, California
Reviewed 30 January 2013

My husband and I stayed at Montana de Fuego Hotel and Spa for 5 nights this January (start of summer). Of those days, we've seen the Arenal Volcano's cone/tip once - it's always been covered by clouds the times we do look and the other times, we're busy doing other tours or activities. We were assigned Room 232 and this...

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Helpful?
Thank sheriblsm
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel. First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers....

Volo, Illinois
Reviewed 29 January 2013

We stayed at the Hotel for the first part of a Costa Rica trip. The hotel was very nice and close to get into La Fortuna. We were put up in a suite, with a view of the volcano out our window. The deluxe rooms 235-243 have great views overlooking a valley, so if you don't need the extra room...

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Helpful?
3Thank cpo454
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel. First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers....

Minneapolis
Reviewed 27 January 2013

Beautiful hotel in a beautiful setting. Our cabin had an unbeatable view of the volcano, room was spotless & had all the amenities of a luxury hotel. Comfortable beds, plush towels, unlimited coffee. Front office/reception staff were great, polite and patient with our questions and eager to help. Jeffrey, the guest services manager was fabulous! He catered to our every...

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Helpful?
1Thank Jen K
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel. First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers....

Reviewed 23 January 2013

My girlfriend and I reserved 3 nights (Jan 18-21) at this property in a Deluxe Bungalow with a Volcano View, and printed our confirmation guaranteeing exactly this. When we checked in at the front desk, they gave us our key, a map of the grounds, and told us to go to #268. We walk in, instantly smelled urine all over...

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3Thank Bokid72
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting the Hotel Montaña de Fuego Resort & Spa, and taking the time to write your comments, which are very important for the company. We regret that your stay has not reached the goal for your perfect vacations. Our main goal is that all guests had a amazing stay in our Hotel. These situations are...

Reviewed 20 January 2013

My masseuse was Sylvia and my friend's was Rosa. Both of us are in our late 60's and experienced, seasoned world travelers, and the massage I received at this spa was far and away the best I have ever had. I had several a aches and pains from being out on the road and the morning after the massage ALL...

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Helpful?
Thank Bill M
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting La Fortuna de San Carlos and take the time to write your comments, which are very important for our Hotel. First, thank you very much for staying at our Hotel Montaña de Fuego. We greatly appreciate your comments, because it encourages us to persevere, our goal is to achieve maximum satisfaction of our customers....

Armonk
Reviewed 17 January 2013

The hotel seems to be promising basedon location and photos but we found it to be disappointing. The rooms are surprisingly rustic, beds are uncomfortable and breakfast mediocre. Add to that a very inconvenient layout - large distances to walk from some rooms to the lodge and the pool, much of it on narrow hilly paths, and you get a...

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Thank orrdin
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review
Google Translation

Estimado huésped. Gracias por su visita en la Fortuna de San Carlos y tomarse el tiempo de escribir sus comentarios,...

Reno, Nevada
Reviewed 17 January 2013

We were so excited about our visit to La Fortuna. We arrived at Montana De Fuego, it is a bit far from town, but in a beautiful setting. The grounds are very pretty and it has a wonderful view of the volcano. We entered the check in/reception building which was bright and clean. The bathrooms in the reception building are...

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Helpful?
2Thank Heather M
Montaña d, Director de Relaciones con Clientes at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest. Thank you for visiting the Hotel Montaña de Fuego Resort & Spa, and taking the time to write your comments, which are very important for the company. We regret that your stay has not reached the goal for your perfect vacations. Our main goal is that all guests had a amazing stay in our Hotel. These situations are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more   less 

Additional Information about Hotel Montana de Fuego Resort & Spa

Address: 142, Costa Rica | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 5,816 - ₹ 11,499 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Montana de Fuego Resort & Spa 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Montana De Fuego Hotel And Spa
Montana De Fuego Hotel La Fortuna De San Carlos
Montana De Fuego Resort
Hotel Montana De Fuego Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#3 Top resorts Hotel in La Fortuna de San Carlos
#12 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Montana de Fuego Resort & Spa staff and other travellers.
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Questions? Get answers from Hotel Montana de Fuego Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe spend a little more to get a better room.”
 of 5 bubbles mrsmarmalade, 24 Feb 2017 | Read review
“Any room works. It is an open resort so you get to walk around and see the volcano from anywhere.”
 of 5 bubbles D1983KPseans, 18 Jan 2017 | Read review
“Get up really early if you want to see the volcano.”
 of 5 bubbles CanadianGals2016, 17 Jan 2017 | Read review
“Try to get cabanas with the mountain view.”
 of 5 bubbles Julieradio, 7 Jan 2017 | Read review
“Great room with view”
 of 5 bubbles Rbolen, 20 Dec 2016 | Read review
5 of 5