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Hotel Montana de Fuego Resort & Spa

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Hotel Montana de Fuego Resort & Spa
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1,080 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Montana de Fuego Resort & Spa
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Showing 516: English reviews
Conway, Massachusetts
Reviewed 25 February 2017 via mobile

Location is between town of La Fortuna and Arenal Volcano hiking trails. Many hot springs nearby. Kind and English speaking front desk staff. Pool area has additional various sized thermal hot springs with tasteful foliage. More lounges & sitting space with shade are badly needed throughout pool area. Also Pool Bar could be better staffed. Outstanding views on property and...

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Helpful?
Thank Monica41589
Reviewed 15 February 2017 via mobile

Great staff but a run down facility. My room was near the road and was very noisy. It was overpriced for what you get. I would go elsewhere in the future. You would need a car to go anywhere because of the location.

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Thank Andrea R
Los Angeles
Reviewed 27 January 2017

The staff here were great. Very accommodating and helpful. It was nice to have a separate room, like a little cabin, with a view of the forest out the back door (as well as Brahma cows). The room, however, was a bit dated, chipped paint, etc. It was raining so very hard while were there we were unable to walk...

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1Thank hapi2travel
Reviewed 19 January 2017

This resort was a very unique experience. Individual "houses" were designated as rooms for everyone. Within the resort itself, it is quiet, clean, and engulfed in natural beauty. It would be great for couples and individuals. Location is ideal for all excursions around Arenal Volcano. A+ for the staff. They are outgoing, helpful and friendly with any and all questions....

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Helpful?
1Thank Sean S
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Best regards and thank you very much for your comment, we are glad you enjoying your stay with us and hope to visit again in this paradise by the Arenal Volcano and the relaxing hot springs.

Vancouver, Canada
Reviewed 17 January 2017

We stayed only one night at this location. The resort was situated well for a view of Arenal Volcano (provided the clouds lifted), the rooms were clean and large (though quite dated in terms of decor), the staff throughout the resort was very friendly and service-focussed, buffet breakfast was included and offered reasonable variety, pool was pretty. Just a 10...

Review collected in partnership with this hotel
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1Thank CanadianGals2016
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Best regards and thank you very much for your comment, we are glad you enjoying your stay with us and hope to visit again in this paradise by the Arenal Volcano and the relaxing hot springs.

Salem, Massachusetts
Reviewed 17 January 2017

I enjoyed the space of this hotel. We had a great, clean room. The staff was wonderful and I enjoyed walking the roads of this hotel while looking up at the volcano. I will definitely go back. We felt comfortable the entire time.

Review collected in partnership with this hotel
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Helpful?
Thank danielmW8692UV
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Best regards and thank you very much for your comment, we are glad you enjoying your stay with us and hope to visit again in this paradise by the Arenal Volcano and the relaxing hot springs.

Reviewed 16 January 2017

This place is advertised to sound so luxurious with its private bungalows and spa services but its really not very nice, especially for its expensive price. Our "superior" bungalow was full of bugs and the floor was soaking wet when we first got there. The staff was not very helpful with answering our questions and the wifi only worked in...

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1Thank Emily M
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments and we will try to improve on the aspects that you note.

Reviewed 15 January 2017 via mobile

It's overall a nice place, but very worn. Everything was damp and everything in bathroom leaking. Wasn't fixed even though we asked for it. Staff was friendly and it's a gated 'community'. Wifi in restaurant and lobby, worked reasonably well.

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Helpful?
Thank Anne-Sofie L
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments and we will try to improve on the aspects that we note, if I am interested in knowing what room they were in order to be able to follow up what you write down and to revise because it was not fixed at the moment that you advised.

Reviewed 10 January 2017

Travelled with 6 people in 3 rooms (3 Adults, 3 Kids). Enjoyed the grounds, the pool and bar, and the restaurant. The 'Hot Pools' were tepid at best; 3 people other than us complained. The Deluxe Rooms we had were nice looking at first glance, but in very poor state upon close examination. Room 1 - Fridge compressor on last...

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2Thank Karlo G
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, A cordial greeting and thank you very much for your comments, which we reviewed in order to improve every day, we regret not being able to satisfy your stay with us. We have been working on the remodeling of the units in order to avoid these inconveniences.

Reviewed 10 January 2017

I think this hotel used to be one of the nicer ones in the area, but hasn't been updated in a while. The rooms weren't terrible, but disappointingly outdated for the price. Little things like no bath mats were kind of weird. There is also NO WIFI service in any of the the rooms, only in select areas like the...

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Helpful?
Thank Marsha S
Jose F, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you very much for your comments, which are very valuable to us and we will take them in order to improve.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more   less 

Additional Information about Hotel Montana de Fuego Resort & Spa

Address: 142, Costa Rica | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 5,959 - ₹ 10,753 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Montana de Fuego Resort & Spa 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Montana De Fuego Hotel And Spa
Montana De Fuego Hotel La Fortuna De San Carlos
Montana De Fuego Resort
Hotel Montana De Fuego Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#4 Top resorts Hotel in La Fortuna de San Carlos
#12 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Montana de Fuego Resort & Spa staff and other travellers.
15 questions
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Questions? Get answers from Hotel Montana de Fuego Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the superior bungalow or the grand de luxe”
  • beautiful view to wake up in the morning!!!!
minaantonio, 2 Apr 2017 | Read review
“All rooms have a view of the Arenal Volcano. Choose a superior bungalow.”
pksarker, 19 Mar 2017 | Read review
“My only recommendation would be a safe in the room, although I honestly did not in any way feel uncomfortable with leaving my valuables and passport in my suitcase. Wi-fi in the rooms would have been nice, but it was available in the lobby and restaurant. ”
archiegirls, 18 Mar 2017 | Read review
“Maybe spend a little more to get a better room.”
mrsmarmalade, 24 Feb 2017 | Read review
“Any room works. It is an open resort so you get to walk around and see the volcano from anywhere.”
D1983KPseans, 18 Jan 2017 | Read review
5 of 5