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Arenal Paraiso Hotel Resort & Spa

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Arenal Paraiso Hotel Resort & Spa
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1,099 Reviews from our TripAdvisor Community

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Showing 701: English reviews
San Jose, California
Reviewed 4 days ago NEW

The staff here is VERY friendly and helpful. There are multiple natural hot springs on site varying in temperatures from pretty hot to mildly warm. Don't pack a white suit, as the minerals will stain it yellow. My family and I spent a lot of time in the wet bar, where the kids swam around while my husband and I...

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Helpful?
Thank 1_Cali_Native
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for such a beatiful and detailed review of our services and facilities. We are very happy to see that you had a great stay. At our hotel our clients will be able to enjoy of beautiful grounds and facilities that will always keep you entertained and be the highlight of your La Fortuna trip We thank...

Reviewed 4 days ago NEWvia mobile

Arsenal Paraiso resort is outstanding. Great location to activities such as zip lining and walking through the rain forest. Cabin are built with spacious gorgeous wood rooms and have a lovely porch and rockers. The warm springs were relaxing. The lodge is lovely and food plentiful and decent.

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Helpful?
Thank Cami L
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Cami Thank you for sharing details of your stay with all of us, we are happy to see that you had a great stay and that our services and facilities helped make this happen. At our hotel all our clients’ will be able to enjoy of the most beautiful views of the Arenal Volcano and services that will make...

Seattle,
Reviewed 5 days ago NEWvia mobile

Arenal Paraiso is a beautifully landscaped, tidy resort with charming individual cabins, a few km outside town. Rooms are impeccably clean. Lobby staff was always helpful. The food in the on-site restaurant was sub-standard and warrants the $10 cab ride to go into town for food.

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Helpful?
Thank cakworth
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for selecting us during your visit to La Fortuna. We are glad you had a great stay and that our services and facilities were of your liking. At our hotel we aim to please our clients’ we pay extra attention to all your suggestions and work on them to offer a better service everyday. Thank you...

Jacksonville Beach, Florida
Reviewed 5 days ago NEW

Every room/cottage has a fantastic view of the Arenal Volcano, the grounds are well kept, lush and beautiful, the thermal water pools are very relaxing, they have approximately 5 different pools with different termperatures raging from 40 to 26 degree celcius...there is a pool bar and also a regular cold water pool (pool towels and lockers included). The breakfast is...

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Helpful?
Thank LalyG80
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Laly Thank you for such a beatiful review of our services and facilities. We are very happy to see that you had a great stay. At our hotel our clients will be able to enjoy of beautiful grounds and facilities that will always keep you entertained. We thank you for reviewing us and for your recommendation. On behalf of...

Reviewed 1 week ago

Our stay here was pleasant. The rooms are spacious, the restaurant has good food and multiple activities right in the hotel - hot springs, zip lining and sloths on the trees. The hot springs was a big plus right in the hotel we would unwind after all the adventure activities with a drink soaking in the hot springs.

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Helpful?
Thank Gmp R
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are happy to see that you had a great stay at our hotel and that our services and facilities were up to your expectations. One of our main goals is the satisfaction of our clients, what our guests think is very important to us, this way we can offer a better service and correct whatever might be...

Charlotte, North Carolina
Reviewed 2 weeks ago

My review is probably going to sound a lot like some others already posted, but I think it's worth repeating... - The bathrooms are badly in need of some upgrading. Showers are shoddy, hot water is unreliable, and sometimes it'll just shut off while you are standing there soapy. The towels smelled like chemicals and were rough as sandpaper. -...

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Helpful?
1Thank Melissa H
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Melissa Thank you for selecting us during your visit to La Fortuna. All our clients’ observations and recommendations are welcome, we pay close attention to and work on them to offer a better service and quality of facilities for our clients. Your observations have been forwarded to our General Manager. We are a hotel for all kind of travelers,...

London, United Kingdom
Reviewed 2 weeks ago

We stayed here for one night and were very glad to leave. The hot springs are not really hot and if you want a pool towel you have to bring your credit card to the reception and only then they will give you a voucher. You take that voucher to where the lady with the pool towel is and she...

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Helpful?
1Thank Shilpa S
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay with all of us, by listening to our clients’ experiences we can offer a better service every day. We are sorry there were some inconveniences during your stay and hope these problems with the towels didn’t affect your enjoyment of our facilities and other services. We hope you give us...

Norcross, Georgia, United States
Reviewed 2 weeks ago via mobile

This was our last stop of a 10 day journey in Costa Rica, while pretty this had the worst service. The restaurant is expensive compared to other places we stayed, and the food was just ok. One day they ran out of avocados, the next day they ran out of mangos and the day after they ran out of pineapple....

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Helpful?
Thank Marcia P
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are sorry there were some inconvenients during your stay, we have taken note of your observations and have forwarded this details to our operations department so they can check and correct accordingly. We thank you for sharing your thoughts, all comments are welcome, this is the best way to correct whatever is our clients find needs fixing...

Marietta, Georgia
Reviewed 2 weeks ago

We liked our cabin, had a great view of the volcano, the hot springs were clean, warm and perfectly situated in tropical lush settings. The grounds were huge and well maintained. The cabins were basic, but clean and comfortable. Not luxury, but a nice eco lodge in a beautiful area.

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Helpful?
1Thank Diane T
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay with all of us. We are glad to see that you had a pleasant stay and that our services and facilities were of your liking. We like to listen what our clients’ think and see how their experiences were, so we can offer a better service every day. On behalf...

San Francisco, California
Reviewed 3 weeks ago via mobile

We came here as part of our honeymoon. This place was huge and had a lovely ambiance, but behind the ambiance there were a few details that were not so lovely. I'll start with the negative and end with the positive. Negative: -We found rat poop in our closet. -The water pressure in shower was bad; it fluctuated all the...

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Helpful?
Thank salvarez326
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing your opinion of our hotel here on Tripadvisor. We are sorry there were some problems during your stay, but we are glad that putting those problems aside, you had a good stay and could enjoy of our facilities. We take all of our guests’ suggestions seriously and work on them to be able to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 6,759 - ₹ 12,494 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Arenal Paraiso Hotel Resort And Spa
Arenal Paraiso Hotel La Fortuna De San Carlos
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#14 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Paraiso Hotel Resort & Spa staff and other travellers.
17 questions
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Questions? Get answers from Arenal Paraiso Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want wifi in your room, ask to be close to the lobby/restaurant.”
 of 5 bubbles 1_Cali_Native, 17 Jan 2017 | Read review
“keep an eye on the tall trees next to restaurant and you might spot a sloth.”
 of 5 bubbles gmpr2015, 12 Jan 2017 | Read review
“Lots of cabins, some had longer walks up a small hill but quiet.”
 of 5 bubbles dianet933, 3 Jan 2017 | Read review
“Great access to nearby tourist sites”
 of 5 bubbles Sihsima, 26 Dec 2016 | Read review
“property is built on steep hill, if have trouble walking too much rooms at bottom of hill might be easier to access”
  • Porch of superior room
  • Some of the landscaping; i swear the volcano is behind that fog
 of 5 bubbles matthewk890, 24 Dec 2016 | Read review
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