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Arenal Observatory Lodge & Spa

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Arenal Observatory Lodge & Spa
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1,746 Reviews from our TripAdvisor Community

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Showing 1,434: English reviews
Tonbridge, United Kingdom
Reviewed yesterday NEW

Location, location, location! Overall, the facilities are a little tired, but location is everything. Smithsonian rooms have lovely, private, balconies overlooking garden area, giving fantastic bird watching/photography options - particularly hummingbirds and tanigers. Supposedly they also have a view of the Arenal volcano - but this was shrouded in mist for our three day stay. Good orientation walking tour in...

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Helpful?
Thank Kent_Kipper
Basel, Switzerland
Reviewed yesterday NEWvia mobile

Simply divine the night music in the middle of a primary forest. This hotel is located in a remote location, really inside a fabulous, luxurious primary forest. This means that the environment is pure, untouched forest surrounds the hotel. The hotel is a true lodge, you can sleep in comfort and be happy, there is a nice pillow for your...

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Helpful?
Thank LlanValls
Winchester, United Kingdom
Reviewed 2 days ago NEW

Wonderful location with excellent views and trails OK it is a long way from the nearest town and without your own transport you are more or less stuck but there is plenty to do in the vast grounds. If you wish to go on adventure tours I would advise you to stay in La Fortuna which is considerably cheaper..There is...

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Helpful?
Thank Supersmiths
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Hola, Thank you for providing us with feedback about your stay. We always enjoy hearing from our guests. We are very happy to hear that you enjoyed your stay with us and that everything either met or exceeded your expectations. If you ever decide to return to the area we hope you will remember us. Our doors are always open!

Reviewed 4 days ago NEWvia mobile

This hotel is in a beautiful location, we had a Smithsonian room which was really nice with great view of the volcano. Would have been nice to have a fridge to keep our water and drinks cool but I guess they want you to purchase these from the bar/restaurant and a kettle would have been nice as I would have...

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Helpful?
Thank Val W
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Hi Val, First of all I just want to thank you for your valuable feedback. We rely on comments like yours to improve the services that we offer at the lodge. We are sorry to hear that the vegetarian and fish dishes did not exceed you expectations. As I am sure you know, you are not the only person to...

London, United Kingdom
Reviewed 1 week ago via mobile

I would definitely recommend this hotel alone for the setting; the most incredible views and loads of trails to hike within the grounds. The road to the hotel was bumpy, need a 4x4 car. You were a little isolated for the evenings, so rely on the hotel restaurant and bar-food ok, but nothing special. We got a takeaway pizza one...

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Helpful?
2Thank PhilippaNabeeh
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Hello, Thank you so much for taking the time to leave us some feedback on our TripAdvisor page. We rely on these comments to improve our services with the hopes of providing each and every guest the best experience possible. We are honoured to receive your recommendation based on the location alone and will certainly take your feedback about the...

London, United Kingdom
Reviewed 2 weeks ago

The view on the terrace is outstanding - arrive for a sunset beer as the sun sets over Lake Arenal and it's breath taking.. The room was large, well equipped and clean. The facilities in the grounds great for everyone - pool, games room (though it's a long walk back to reception to get anything you'd need to play with...

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Helpful?
1Thank jrw808
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Hello, First of all, thank you so much for taking the time to review your stay at our lodge. We rely on feedback from our guests to continuously improve our services in order to offer the best possible experience for all of our guests. Unfortunately, a 20-30min commute to La Fortuna is the price we pay for our natural and...

Barbados
Reviewed 2 weeks ago

For me this hotel was just what I needed. A peaceful and restorative holiday. The views around the hotel are amazing and there are so many different hikes that you could spend days at the hotel just exploring. I love photography and spent a lot of time taking photos. I was lucky enough to see coatis, an anteater, squealer monkeys,...

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Helpful?
Thank JulieAnnArm
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Hello JulieAnnArm, First of all thank you so much for taking the time to review your stay at our property. We are very excited to hear you enjoyed you time with us. We always enjoy hearing from guests and appreciate your comments. However, we are sorry to hear that the rooms did not exceed your expectations. We will be sure...

Tampa, Florida
Reviewed 3 weeks ago via mobile

"Whatever you do, get up early and sit on the porch and listen forest come to life. AMAZING!" It is complete tranquility. It is best to travel to the hotel during the day, because there is a little signage and no street lights. You there is things you can see during the day. Also, if you are not a nature...

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Helpful?
1Thank Lisa K
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Hi Lisa, Thank you for taking the time to write us a review! We always enjoy hearing from our guests and are we are happy to hear that you enjoyed your stay. We appreciate the suggestions you made to future guests and agree that the morning tour is a must-do! We look forward to hosting you again in the future...

Houston, Texas
Reviewed 4 weeks ago via mobile

Friends told us to go here and it did not disappoint! It could be all about the view, but accommodations were nice and you never need to leave the property. Hiking trails, waterfalls, bridges and lots of animals! Staff is friendly and knowledgeable. Amazing location! *first timers: no AC (like most of this area), but not needed. Buggy, don't be...

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Helpful?
Thank Cindy P
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Dear Cindy, Thank you for taking the time to leave us some feedback about our lodge. We are always happy to hear from guests and are glad that your experience was a good one. You are more than welcome to return anytime to continue your wilderness adventures. We hope to see you in the future!

Ghent, Belgium
Reviewed 4 weeks ago via mobile

Imagine waking up to the stunning view of a majestic volcano: that is what you get at this marvelous resort. The accommodation is more of a four star lodge, but the location right next to the Arenal, the amazing view, the lush garden and the friendly staff lift it to a five star experience. Go on the complimentary morning walk...

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Helpful?
Thank Koen V
Austin G, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this review

Thank you so much for taking the the time to review our lodge. We are delighted to hear that you enjoyed your time with us and that we were able to make you feel right at home. You are welcome back anytime and we hope to see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Situated only 1.7 Miles from the majestic Arenal Volcano and with a spectacular view of Lake Arenal, the Arenal Observatory Lodge (AOL) offers guests the opportunity to DISCOVER, EXPLORE and RELAX. Located within the Arenal Conservation Area and surrounded by rainforests and nature, AOL sits on a 870 acres property, which consists of 400 acres of reforestation, 270 acres of natural forest and 200 acres of cultivated land. The hotel offers 48 comfortable rooms surrounded by gardens, the majority with a direct view of the volcano and/or the forest. The 7 miles of well-maintained trails for walking, horseback riding or biking running through the property provide good opportunities to observe a variety of flora and fauna. Approximately 400 species of birds live in the area making AOL a preferred destination for bird watchers. Activities at the hotel include hikes to the waterfall or to explore Cerro Chato (an extinct volcano with a small lake in the crater), horseback riding, bicycling through the trails, enjoying a refreshing swim in our pool, or simply relaxing with a massage in our SPA. The hotel is well located to serve as a base for a variety of excursions such as: Cano Negro Nature Refuge, hot springs, Venado Caves, Canopy Tours, Arenal Hanging Bridges, Fishing, White Water Rafting, Canyoning, Biking etc. It also serves as a very interesting stop before heading on to Monteverde Cloud Forest or to the beaches of the Pacific coast. Arenal Observatory Lodge is the perfect place for adventure lovers, families, and honeymooners. With its spectacular location, great service and friendly personnel you won't be disappointed ... more   less 

Additional Information about Arenal Observatory Lodge & Spa

Address: 23 Km West From la Fortuna Town, Located on the Base of the Arenal Volcano | Main road to Arenal National Park, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: ₹ 8,078 - ₹ 12,219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arenal Observatory Lodge & Spa 3*
Number of rooms: 49
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Also Known As:
Arenal Observatory Hotel La Fortuna De San Carlos
Arenal Observatory Lodge & Spa Costa Rica/La Fortuna De San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Observatory Lodge & Spa staff and other travellers.
32 questions
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New York City, New York
over a year ago

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Questions? Get answers from Arenal Observatory Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smithsonian rooms have great views”
 of 5 bubbles Kent_Kipper, 7 Dec 2016 | Read review
“All standard rooms have a view of the volcano, but maybe #4 or #6 are better.”
 of 5 bubbles JulieAnnArm, 18 Nov 2016 | Read review
“If you stay in a standard room, you can see the Volcano from the balcony great and you are close to the restaurant.”
  • View of Volcano from our balcony
 of 5 bubbles Hannahauton, 26 Oct 2016 | Read review
“The room at the end corner overlooking the dinning room and volcano with nothing in front is the best room except for the obs. plat. above”
 of 5 bubbles philipt274, 27 Sep 2016 | Read review
“Consider booking one of the Smithsonian Rooms, they are wonderful.”
  • View when standing on the patio edge, Smithsonian Room
  • View from our patio, Smithsonian Room
  • View from inside the room, when crouching down
  • View from our patio, Smithsonian Room
 of 5 bubbles K_whirled_travels, 25 Sep 2016 | Read review
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