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Traveller (1095)
Room & Suite (491)
Dining (73)
Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“chalet room”(13 reviews)
“butterfly garden”(43 reviews)
“junior suite”(48 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
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Reviews (914)
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Show reviews that mention
All reviewschalet roombutterfly gardenjunior suitecosta ricahorseback ridinginfinity poolwinding roadjacamar tourshowler monkeysan adventureamazing viewstour guideevery morninghiking trailstour deskhanging bridgessan jose
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1 - 5 of 709 reviews
Reviewed 2 weeks ago

The lodge is about 4.2 hours from San Jose, but very worth the distance. You get an amazing view of the mountains and the volcano. We stayed in the Chalet and the room was a nice size for a couple or a small family, totaling...More

Thank Sherice A
Response from Marco D, Operaciones at Arenal LodgeResponded 2 weeks ago

thank you very much. We are pleased to know that you and your relatives had a good time here in Arenal Lodge. Hope to see you again. Best regards.

Reviewed 3 weeks ago

Great Value for your $$. The buildings on the hill got amazing view of Volcano. Comfortable, need hike down to restaurant or you can drive down. They got pretty nice pool and hot tubs. We enjoy very much under the moon lite. Everyone was nice...More

Thank hookdcostarica
Response from Marco D, Operaciones at Arenal LodgeResponded 2 weeks ago

thank you very much for visiting us. Next time you may try our Spa services, or take the hike to our trails. Hope to see you again. We hope that to happen soon. Best regard.

Reviewed 3 weeks ago

We picked this hotel for expected excellent view of the volcano and lake. They kindly upgraded us to a chalet at the top of the hill (vehicle accessible). Unfortunately there was rain. mist and cloud during our stay so we didn't get the real benefit...More

Thank wuw
Response from Marco D, Operaciones at Arenal LodgeResponded 2 weeks ago

Thank you for your visit and comment. Not to see the volcano is a good excuse to come back. And we hope you do so. Arenal Lodge will be waiting for you ready to provide more service and of course wishing that next time, you...More

Reviewed 3 weeks ago via mobile

I loved this place! My favorite things about it include the natural beauty of the setting, the gorgeous gardens, hot tub, the pool and view of the Volcano, the hiking trails, the hotel staff, the quiet of being away from everything and the sounds of...More

Thank Limafiallos
Response from Marco D, Operaciones at Arenal LodgeResponded 2 weeks ago

Thanks for commenting. We apologize for your inconvenience with the waiter and will take care the best way possible. For the rest we are happy that you have had a good time in Arenal Lodge. Best regard.

Reviewed 4 weeks ago

We found this lodge on our way back from the hanging bridges. We had no reservations but we went in to check out the lodge. The dwelling itself was a few miles from the entrance. The whole reserve is several hundred acres in size. The...More

Thank DolceVita_9
Response from Marco D, Operaciones at Arenal LodgeResponded 2 weeks ago

Thanks for commenting. Hope to see you again. Best regard.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 77 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 77 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1095)
Room & Suite (491)
Dining (73)
Pool & Beach (69)
Amenities (53)
Family and Play Areas (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Judy F
19 May 2018|
AnswerShow all 2 answers
Response from RideOnTrailsCr | Reviewed this property |
Arenal Lodge is different than the Observatory Lodge.
0
Votes
Jess M
5 April 2018|
Answer
Response from reesecarp | Reviewed this property |
Yes. They have many rooms with a direct view but the Chalets are the best ones...floor to ceiling windows directly facing the volcano. You must get the Chalets.
0
Votes
hannahw1992
21 October 2017|
AnswerShow all 3 answers
Response from docsizar | Reviewed this property |
Hello, just saw this after a while. If you still need help finding rides let me know please
0
Votes
Room Tips
"The best View is the Chalet and quite peaceful."
Read review
"Choose upstairs one on top of the hill"
Read review
"The Honeymoon Suite and the suite beside have great view plus large rooms. You do have to walk down to the..."
Read review
"Chalets are up higher with fabulous views."