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Holiday Inn Express San Jose Airport

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706 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Jose Airport
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Showing 557: English reviews
Comox, Canada
Level Contributor
272 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 8 March 2014 via mobile

I stayed one night each time 2 in late January and once in late Feb. First time I arrived early in the pm and no problem checking in. Next time was a 7 pm arrival. Last time was a short stay as I left for an early flight before breakfast. My first stay was the most enjoyable because I had... More 

Helpful?
Thank cactus52
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear cactus52, thank you for writing such a candid review, it is always a pleasure to know that when our guests are constant visitors because it really shows us that they really feel comfortable and satisfied staying with us. That they are very happy not only with our great accommodations and very convenient location and services but also with the... More 

Cheyenne, Wyoming
Level Contributor
351 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 24 February 2014

Friendly and helpful staff. Just minutes to the airport via a 24-hour free shuttle. Right across the street from a Denny's restaurant and a RostiPollos restaurant. Just like most other Expresses at which I have stayed -- same reliable comfortable, clean lodging. Left too early in the morning to observe the breakfast bar. Special thanks to the bell captain who,... More 

Helpful?
Thank WYbirdwatcher
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear WYbirdwatcher, we really appreciate your nice comments. It makes us very proud to know that you already knew about the high standards we maintain as a hotel belonging to a well renown Brand. We always go above and beyond to make sure that every one of our guests get all what they expect , deserve and much more, not... More 

Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 February 2014

Great hotel. Staff was very pleasant and helpful. Very comfortable bed. Breakfast to-go for early morning flights. Far from everything except the airport. Great shuttle. Would definitely stay here again.

Helpful?
Thank Some G
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Some G, we really appreciate your comments. It is always very rewarding to get comments like yours because they make us see how satisfied you were while staying in our hotel, not only with the very comfortable and attractive accommodations but also with all the services we provide, its very convenient location (being les than 1 mile away from... More 

Spokane, Washington, United States
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 February 2014

We stayed here our first and last nights in Costa Rica. The shuttle was right outside the airport waiting when we arrived in Costa Rica. We were at the hotel, checked in, and in our room is less than half an hour which was wonderful. The room was nice and comfortable. The breakfast was great too. Lots of things to... More 

Helpful?
Thank Lydia B
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Lydia B, thank you for such delightful comments. It makes us very happy to see how your entire trip was a total success specially during you stay in our hotel. It makes us feel realy proud to know that everything our staff did was appreciated and more than that, you really enjoyed the entire hotel, its services, its convenient... More 

Carson City, Nevada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 February 2014

We were pre-paid at this hotel coming in for a one night stay from a 1:30 AM arrival. Exhausted, we unload our luggage from the shuttle only to be told, along with 2 other couples, that they had overbooked and 4 rooms that were supposed to have checked out wouldn't vacate and we were being moved to a Best Western... More 

Helpful?
1 Thank Klcreview11
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Klcreview11, we take our guests´ comments very seriously because they provide us the feedback we need to see how our hotel and its services are perceived and how we can improve and update them for the total satisfaction of our guests, so we really thank you for sharing them. We apologize for the inconvenience you experiene of having to... More 

Scottsdale, Arizona
Level Contributor
124 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 19 February 2014

This holiday Inn property is the perfect spot to start your trip in CR, 800 yards from the airport, free shuttle (24 hours), and reasonable rates. the rooms are spotless, spotless and well furnished. they provide many amenities (money exchange, tours, rental cars nearby, etc, etc...). to start your trip, there is not a better location nearby the Airport. The... More 

Helpful?
Thank irrawady
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear irrawady, thank you so much for writing such a wonderful review. There is nothing more rewarding for us than to see how ourn guests enjoyed their stay with us by leaving with a big smile of satisfaction on their faces. We strive to provide them the most convenient services and the most comfortable accommodations while at the same time... More 

Indianapolis
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014 via mobile

We stayed here February 14th after a afternoon landing. Front desk service was very good, friendly and fast. I request a room on the first floor and they made the change without any hassle. The Fiesta Casino is next door which we had dinner and cocktails which were very good. The gambling is like any other casino you would go... More 

Helpful?
Thank Brianindianapolis
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Brianindianapolis, thank you so much for taking the time to write this review. It makes us very happy to learn how much you enjoyed staying with us and how friendly and compliant you found our staff. Our mission is to make each and every guest feel totally satisfied and comfortable with our services ans accommodations and to provide them... More 

Edmonton, Alberta, Canada
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 February 2014

We stayed at this hotel just before we boarded a flight early the next morning. They have a very convenient free shuttle to the airport every 10 min 24 h a day. The room was about $130 (US) including taxes, and I considered it a good value. The room was clean, comfortable, and the staff were very friendly. We would... More 

Helpful?
Thank Jim B
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Jim B, thank you so much for sharing your feedback with us. We are very glad that your brief stay with us was nothing more than perfect. It makes us very happy to learn that you were more than satisfied with the value and service you got from the price paid. As you could see, our daily goal is... More 

Colorado Springs, Colorado
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 January 2014

The location is a couple of minutes from the airport with 24 hour shuttle service. The concierge will help arrange local transportation and other services if needed. Because it is close the the airport it can get a little loud when planes take off.

Helpful?
Thank colorado_adventure_1
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear colorado_adventure_1, thank for sharing your review. We are delighted to find out how convenient and comfortable you found our hotel and its services. We always try to make our guests´ stay as comfortable as posible, that is why we are always doing everything we can to comply with all their requests and needs. We thrive on our guests´ happiness... More 

Alberta, canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014 via mobile

Good location close airport, some minor plane noise, clean, good bed, breakfast your usual with great Costa Rica coffee, free wifi. Good place to book tours. Staff was very friendly. We would stay here again.

Helpful?
Thank Albertageorge
Marjorie E, Public Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Albertageorge, thank you for writing this review. We are thrilled to find out how much you liked staying with us and the services the hotel offers. We always try to make our guests feel totally satisfied by providing them with all they might need in order to make their stay with us a great experience. We make it our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: ₹ 7,181 - ₹ 10,054 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Hotel Style:
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Jose Airport staff and other travellers.
15 questions
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Brooklyn, New York
6 months ago

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Questions? Get answers from Holiday Inn Express San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had ground floor rooms which were fine, quite and clean.”
 of 5 bubbles AfricaToWorcester, 29 Nov 2016 | Read review
“The pool is very nice in a walled courtyard. A room looking over the pool is my favorite”
 of 5 bubbles GoIATravel, 17 Oct 2016 | Read review
“Close rooms for handycaped people.”
 of 5 bubbles anitam829, 7 Sep 2016 | Read review
“Rooms are all good.”
 of 5 bubbles MichaelO840, 28 Jul 2016 | Read review
“the rooms were fine”
 of 5 bubbles johnfB3163RO, 18 Jul 2016 | Read review
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