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Holiday Inn Express San Jose Airport

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Traveller (113)
Room & Suite (59)
Dining (21)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Room Service
Free Parking
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
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1,009Reviews
188Photos
21Q+A
100Room tips
Traveller rating
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Popular mentions
First time here. Hotel is located across the highway from the airport. Rental car offices, Denny's restaurant and Fiesta Casino in front of the hotel, across the street. Friendly, professional staff. Slightly older property, buy well kept. Quiet, clean rooms. Bed was soft
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Hotel's Favourite
This is our go-to airport hotel when flying in or out of SJO Costa Rica. Each time we stay, it is as good, or better, than the last time. The hotel has everything figured out in order to cater to the needs of airport clientele. It runs very efficiently. An extra bonus is the
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Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 9 Jan 2019
Dear NorthernAlberta2, thank you for posting your magnificent comments. We are elated to learn that you are already part of our extended global family since you always stay with us whenever you are visiting the country. Also, we are delighted that every time your stay is a great hotel experience which is very rewarding to us because nothing is more important than our guests' total comfort, satisfaction and well being. We are truly committed to our guests so we are constantly striving to improve and make the hotel and its services better as you are able to see. We are very happy and proud to have such an attentive and friendly staff who are always taking such excellent care of our guests. It is always a pleasure having you as a guest. Thank you for choosing us as your hotel. We hope to see you back again very soon. Best regards. Marjorie Espinoza. Guest Relations Manager
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Our flight arrived too late for driving up to Monteverde, so we spent the night at this hotel. It is seconds from the airport and the shuttle picks you right up. Its also a good place to stay if you have an early-morning flight. The rooms are very clean and comfortable, and the
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Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 4 days ago
Dear Dennis C, thank you so much for sharing such charming comments. It is very rewarding that your stay with us was so pleasant and that you got all the rest and sleep you needed before starting your adventure. There is nothing more important to us than our guests' total comfort, satisfaction and well being so we strive to provide them with the best accommodations and with great services (like our free 24 hour shuttle transportation to and from the airport and our complimentary daily breakfast among many others) so that they can have everything they might need. Our location is a very big plus for those guests either arriving or departing on flights because since we are less than a mile away, it only takes our shuttle about 5 minutes to get them from one place to the other so they can get much more rest and sleep than if they were staying further away. It was a pleasure being at your service. Thank you for chooisng us. We hope to see you back soon. Best regards. Marjorie Espinoza. Guest Relations Manager.
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As airport hotels go this is definitely one of the better ones. Yes it's a little tired but immaculately clean, the standout feature are the staff. Everyone we spoke to was cheerful, helpful and prepared to go the extra mile. The chef at breakfast was a great example of what
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Review collected in partnership with this hotel
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 1 week ago
Dear Peter D, thank you for sharing your very nice review. It is truly rewarding knowing how pleasant your stay with us was because there is nothing more important to us than our guests' total comfort and satisfaction. By providing our guests with very comfortable accommodations, excellent services (especially our compolimentary breakfast which you liked and enjoyed so much among many others) and by having an extraordinary staff whom are completely committed to our guests, we ensure that they get all the rest and sleep they might need and that they feel more than welcome and right at home since we really want them to see the hotel as their home away from home.It was a pleasure being at your service. Thank you for staying with us. We would love seeing you back again in the near future. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
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The staff here was very kind and accommodating. The shuttle to the airport in the morning is a small bus and was convenient. We were too early for breakfast but they have some in bags to go if you would like. Rooms were clean. We borrowed a crib for the baby. It was old but
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Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 2 weeks ago
Dear leneyB, thank you for your fantastic comments about your stay with us. It is truly wonderful knowing that it was so pleasant and that you found the hotel to be just perfect for what you needed since there is nothing more important than our guests' total comfort, satisfaction and well being. We are very proud to have a very attentive and helpful staff which are always looking after our guests. It is also very rewarding knowing just how good you found our services (especially our free 24 hour shuttle transportation to and from the airport among many others) and our location so convenient (we are less than a mile from the airport). It was a pleasure having you and your family here with us. Thank you for choosing us. We hope to see you all back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
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Bug bites from my stay
Hotel pool; view from our room
Beautiful view
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I had to pay $25 to check in early. This was fine with me because I was able to eat breakfast and they have a nice breakfast buffet. Nicer than the USA style breakfasts that are typical to holiday inns.
0 votes
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I would guess so, looked like standard parking lot in well lit area
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The shuttle is labeled, easy to tell. Never had a problem. If so, I’m sure you can call, or take taxi. It’s only a 2-5 minute ride across the street from the airport
1 vote
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Yes, It runs about every thirty minutes to forty five minuets.
0 votes
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Dear Krishna P, thank you so much for taking our hotel into account on your upcoming trip, we are delighted to answer to answer your question. Just right across our parking lot there is a Denny's which is open the 24 hours and there is also a casino open the 24 hours which has a nice bar and restaurant. Once again, thank you for taking us into account. It was a pleasure being at your service and our entire team will be looking forward to your visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
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"Ask to face away from the airport runway."
"great airport access"
"Rooms exceptionally clean and there is English speaking TV. 😊🍁🇨🇦"
"Keep up the excellent work. Staff extremely helpfull"
"keep up the good work!"
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PRICE RANGE
US$ 134 - US$ 183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express san jose airport hotel alajuelaholiday inn express alajuelaalajuela holiday inn express
LOCATION
Costa RicaProvince of AlajuelaAlajuela
NUMBER OF ROOMS
100
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