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Holiday Inn Express San Jose Airport

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Traveller (113)
Room & Suite (59)
Dining (21)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Room Service
Free Parking
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
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HOTEL STYLE
Family
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1,001Reviews
188Photos
21Q+A
100Room tips
Traveller rating
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Popular mentions
I had mentioned in the email from Holiday Inn that it was our anniversary we were celebrating in Costa Rica and to our surprise the staff had a bottle of red wine and some chocolates for our pleasure. Great touch for the wife. Room was very clean and organized and staff were
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Review collected in partnership with this hotel
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 1 week ago
Dear Barryorillia, thanks for posting your awesome review. First of all, we would like to congratulate you and your wife for your anniversary. We are delighted that both of you enjoyed the wine and the chocolates so much and that you had such a pleasant stay. We assure you that there is nothing more important to us than our guests' total comfort, satisfaction and well being so we strive to make your stay an very pleasant and unforgettable hotel experience. It has been a pleasure being at your service. Thank you for staying with us. We really hope to see you both again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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Hotel's Favourite
This is our go-to airport hotel when flying in or out of SJO Costa Rica. Each time we stay, it is as good, or better, than the last time. The hotel has everything figured out in order to cater to the needs of airport clientele. It runs very efficiently. An extra bonus is the
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Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 2 weeks ago
Dear NorthernAlberta2, thank you for posting your magnificent comments. We are elated to learn that you are already part of our extended global family since you always stay with us whenever you are visiting the country. Also, we are delighted that every time your stay is a great hotel experience which is very rewarding to us because nothing is more important than our guests' total comfort, satisfaction and well being. We are truly committed to our guests so we are constantly striving to improve and make the hotel and its services better as you are able to see. We are very happy and proud to have such an attentive and friendly staff who are always taking such excellent care of our guests. It is always a pleasure having you as a guest. Thank you for choosing us as your hotel. We hope to see you back again very soon. Best regards. Marjorie Espinoza. Guest Relations Manager
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This hotel is fine except some. Ridiculous policy they have of wanting to charge $20 for my friend to come into the room to visit me. Ridiculous policies like this are reason enough for me to never come back.
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Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 1 week ago
Dear Marissa B, thank you for sharing your kind comments about your stay with us. We are glad that it was good because there is nothing we want more than our guests' total comfort and satisfaction. We are very sorry that you were so disappointed with the policy the hotel has of having to charge a fee so that people that are not guests can go the the guest's room. Please accept our most sincere apologies that you do not like it but there is nothing we can do about it because as we mentioned before, it is a policy the hotel has. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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Rooms are clean. The Staff is friendly and helpful. Location is conveniently close to the airport with a frequent shuttle to take you there. No complains. The hotel isn't walkable to too many restaurants or worth strolling around. It is designed primarily as an airport hotel to
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Review collected in partnership with this hotel
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 1 week ago
Dear NewYork_travveler, thanks for posting such an excellent review. It is very gratifying that you had such a wonderful stay at our hotel because we really do thrive on our guests' total comfort and satisfaction. We are very glad that you found our proximity to the airport so convenient (we are less than a mile away), that way, you got more time to rest and sleep. We are happy to inform you that if our guests are not completely satisfied with the restaurant options within walking distance, our shuttle can take them free of any charge to a mall and to an area with lots of restaurants to choose from. Afterwards, the shuttle picks up our guests and brings them back to the hotel. It was a pleasure having you as a guest. Thank you for staying with us. We hope to see you back again soon. Best regards. Marjorie Espinoza. Guest Relations Manager
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We always stay here when flying into San Jose. Location is convenient for airport, staff are all very pleasant and helpful. Rooms are a good size and the beds are very comfortable. Breakfast is included and is good with lots of hot and cold options to choose from. The pool is
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Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport
Responded 1 week ago
Dear WendyH291, thank you so much for such phenomenal comments. We are elated to learn that you are already part of our extended global family since you always stay here with us, and that this time as well as the others, it was nothing less than wonderful. This is very rewarding because it shows us just how much you like our accommodations and services (especially our delicious and assorted complimentary daily breakfast among others) and there is nothing we want more than our guests' total comfort, satisfaction and well being. It is always a pleasure having you all as guests. Thank you for choosing us as your hotel. We hope to see you back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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12345612
I had to pay $25 to check in early. This was fine with me because I was able to eat breakfast and they have a nice breakfast buffet. Nicer than the USA style breakfasts that are typical to holiday inns.
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I would guess so, looked like standard parking lot in well lit area
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The shuttle is labeled, easy to tell. Never had a problem. If so, I’m sure you can call, or take taxi. It’s only a 2-5 minute ride across the street from the airport
1 vote
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Hello, is the shuttle running 24-7? We arrive at 1am. Thank you for an answer.
Yes, It runs about every thirty minutes to forty five minuets.
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Are there restaurants near by that are open late night on Sunday?
Dear Krishna P, thank you so much for taking our hotel into account on your upcoming trip, we are delighted to answer to answer your question. Just right across our parking lot there is a Denny's which is open the 24 hours and there is also a casino open the 24 hours which has a nice bar and restaurant. Once again, thank you for taking us into account. It was a pleasure being at your service and our entire team will be looking forward to your visit. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
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"Rooms exceptionally clean and there is English speaking TV. 😊🍁🇨🇦"
"Keep up the excellent work. Staff extremely helpfull"
"keep up the good work!"
"We stayed on the first floor both times and it is very convenient and quiet."
"Get a room away from the airport to avoid plane noise "
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PRICE RANGE
US$ 132 - US$ 184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express san jose airport hotel alajuelaholiday inn express alajuelaalajuela holiday inn express
LOCATION
Costa RicaProvince of AlajuelaAlajuela
NUMBER OF ROOMS
100
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