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Holiday Inn Express San Jose Airport

815 reviews
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Traveller (87)
Room & Suite (39)
Dining (12)
Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“hi express”(10 reviews)
“free shuttle”(52 reviews)
“san jose”(90 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Express San Jose Airport
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (815)Write a Review
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1 - 5 of 634 reviews
Reviewed 1 week ago via mobile

My friends and I had originally planned on killing 12 hours just sitting in the airport but within a short while and multiple texts from our parents we were easily persuaded into staying a night at the hotel to lessen our airport agony the next...More

Thank emilythompson9911
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 3 days ago

Dear emilythompson 9911, thank you for posting your awesome comments about your stay at our hotel. We hope that you guys had a pleasant trip back home. We are delighted that your stay was just what you needed before such a long day of travel...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

We just returned from our trip to San Jose and couldn't be more pleased about the accommodations we had at the hotel. The manager and hotel staff made us feel welcome and were always friendly and helpful. We were preparing for a special children's Christmas...More

Thank alletas
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 3 weeks ago

Dear alletas, thanks for such magnificent comments. We are elated to learn that your stay with us was nothing less than wonderful and that you have already become part of our extended global family since you are definitely going to return. Our utmost desire is...More

Reviewed 2 weeks ago

We arrived at the Holiday Inn express after a very long and exhausting day of travel. I had wisely decided to spend our first night in Costa Rica close to the airport, start out fresh the next day! Excellent decision! Everything at the Holiday Inn...More

1  Thank CenterMtraveler
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 1 week ago

Dear CenterMtraveler, thank you for sharing your detailed and nice comments of your stay with us. It makes us very happy that you felt so comfortable and that you found our services (such as our complimentary breakfast and our free 24 hour shuttle transportation to...More

Reviewed 5 weeks ago

The room was clean and your typical Holiday Inn design. You can hear the planes take off which was somewhat disturbing. But the breakfast was disgusting. The eggs were not real eggs and tasted like paste, the plantains were bitter, the bacon gross tasting. Fortunately...More

Thank Shelley H
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 4 weeks ago

Dear Shelley H, thank you for sharing your very valuable feedback regarding your stay with us. Nothing is more important than our guests' total comfort and satisfaction so we are very distressed that you did not liked our complimentary breakfast. Please accept our most sincere...More

Reviewed 12 December 2017 via mobile

I had booked a reservation with Expedia. Rather than cancel it on Expedia, i called the hotel directly. They confirmed my reservation was canceled. Then I got billed. So i called to have this corrected but they insisted that I was a no show. They...More

1  Thank tjfam
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 15 December 2017

Dear tjam, thank you for sharing your comments about your stay at our hotel. We are very sorry and distressed about what happened to you since our utmost desire is and will always be our guests' total satisfaction. We are a little astonished with what...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 110 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (87)
Room & Suite (39)
Dining (12)
Pool & Beach (12)
Hotel & Grounds (88)
Bathroom (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Krishna P
24 April 2017|
AnswerShow all 8 answers
Response from Marjorie E | Property representative |
Dear Krishna P, thank you so much for taking our hotel into account on your upcoming trip, we are delighted to answer to answer your question. Just right across our parking lot there is a Denny's which is open the 24 hours... More
0
Votes
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PawPawMowMow
6 February 2017|
Answer
Response from Marjorie E | Property representative |
Dear PawPawMow, thank you so much for taking our hotel into account. Even though our hotel does not offer restaurant services, there are a couple of restaurants within walking distance and if you are not satisfied with... More
-1
Votes
annettet
15 November 2016|
AnswerShow all 11 answers
Response from Marjorie E | Property representative |
Dear annettet, we are very happy tp answer your question and we thank you for taking us into account on your upcoming trip. The approximate cost of a taxi from the airport to the hotel is about US$5.00. We do offer free... More
1
Vote
Room Tips
"Ask for a room that doesn't face the airport and plan to have breakfast away from the hotel. Their..."
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"Perfect for the airport"
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"There is a small outdoor pool."
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"You are near the airport and train tracks so good luck with quiet. :)"
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