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Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
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1,350 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
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Miami, Florida
Reviewed yesterday NEW

Arrived from USA to SJ and free shuttle picked us up. Very clean, typical breakfast and nice staff except one of the reception desk workers. Don't know if he was working overtime, if he was tired, etc. but he was very unpleasant to me and to the other persons that were waiting. They need to teach him good customer service....

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Helpful?
Thank gilda
Essex, England
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

This is a very pleasant hotel to stay at just 5 minutes from the International Airport (Depending upon the very busy traffic in this area). The much more expensive Hilton sister hotel, Doubletree, a couple of miles further towards San Jose, could learn a lot from this Hampton. Shuttle provided every 20 minutes just across the road from "Arrivals". Shuttle...

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Helpful?
1Thank Niel01
About Hotel's Favourite Review
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Niel01, thank you so much for sharing your wonderful and very detailed comments about your stay in our hotel. There is nothing we want more than to see all our guests completely comfortable and satisfied, and if it is possible, even to be able to exceed their expectations everytime they come as we did with you. We are totally...

Hamburg, Germany
Reviewed 2 days ago NEW

Standard airport hotel. Rooms and floors would need an upgrade. No restaurant on site but a couple of minutes walk away. Little shop to buy water etc, but extremely overpriced. Shuttles run frequently to/from airport. Perfect for a transfer night before flying out.

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Helpful?
Thank Simon M
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Simon M, thank you for posting your comments about your stay in our hotel. Our goal is to provide our guests with all the comforts they might need so they can feel totally satisfied. Please accept our apologies for not finding our rooms and floors up to your expectations; We are constantly improving and renovating our premises so we...

Las Vegas, Nevada
Reviewed 4 days ago NEW

Close to airport, car rentals, casino and Resturant's open late. They have computers which after dropping my phone in the ocean was the best news ever for me. The staff was really nice. Breakfast had many options and was fresh and amazing

Review collected in partnership with Hampton
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Helpful?
Thank Nay R
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Nay R, thank you for sharing your comments about your stay with us. We are truly sorry about what happened to your cel phone. On the other hand, we are delighted that you had such a pleasant stay, finding our hotel very comfortable, with excellent servicers (especially our delicious complimentary breakfast among many others), a very convenient location (we...

Kansas City, Missouri
Reviewed 5 days ago NEW

I’ve been happy with the Hilton brand so when I need a hotel near the airport after a two-night stay in the city, I chose this one. In light traffic it’s about 5 minutes from the airport, but that can stretch to 15 minutes in average traffic. My room was clean and pleasant and I enjoyed the pool. The selection...

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Helpful?
Thank AThena53
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear AThena53, thank you so much for sharing your very detailed comments about your stay with us. We are more than thrilled that you had such a pleasant and comfortable stay because nothing is more important than our guests's complete comfort and satisfaction. It makes us very happy that you liked our services so much, especially our free 24 hour...

San Diego, California
Reviewed 1 week ago

I have stayed at this hotel on numerous occasions and it will continue to be such with the clean, quiet rooms, helpful staff and great service. The breakfast is excellent and when we left early for a tour, the staff provided a sack snack to take along for the trip.

Review collected in partnership with Hampton
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Helpful?
Thank mjfellca1
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear mjfellca1, thank you so much for sharing your awesome comments about your experience with us. We are very proud and happy to learn that you are already part of our extended global family since you have stayed with numerous times. This really shows us how satisfied you are with our accommodations and services (especially our delicious complimentary breakfast and...

Waynesboro, Pennsylvania
Reviewed 1 week ago via mobile

I was very impressed with the friendliness and cleanliness of this hotel. They go out of their way to make sure your every need is taken care of. Plus they have an outstanding free hot breakfast buffet. And they have a free shuttle to the airport from 9 to 5. Highly recommend this hotel.

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Helpful?
Thank Lindast8888
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Lindast888, thank you for posting your great comments about our hotel. We feel very proud to learn that you found our hotel nothing less than outstanding and there is nothing more important to us than our guests' total comfort and satisfaction. Our excellent staff are always one step ahead making sure that our guests have everything they might need,...

Canada
Reviewed 1 week ago

We had an early morning flight. Had dinner out (locally), had a great breakfast and took the hotel shuttle to the airport in the morning. Concierge was great! Our room was clean and comfortable! Yes a bit noisy, but we are pretty close to the airport, so it wasn't too bad.

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Helpful?
Thank Frank B
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Frank B, thank you for sharing your awesome review. We are delighted that you had such a pleasant stay at our hotel since nothing is more rewarding than seeing our guests' totally satisfied. By providing very conmfortable accommodations, great services (like our delcious complimentary breakfast and our free 24 hour shuttle transportation to and from the airport among others)...

St. Catharines, Canada
Reviewed 1 week ago

We arrived later in the evening and decide to stay over at the Hampton before heading off early the next day. This was a great choice.As other reviewers have mentioned, this location offers everything you would expect in a Hampton Inn. Friendly staff, easy and convenient shuttle from the airport, good complementary breakfast, clean rooms, etc. For us thought what...

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Helpful?
Thank GL12342015
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear GL 12342015, thank you so much for sharing your ver thorough comments about your experience in our hotel. We really hope your dog is doing much better. Nothing is more important than our guests' total comfort, satisfaction and well being so we were very distressed when you found out about how sick your dog was so our staff did...

New York
Reviewed 1 week ago

We had a comfortable, relaxing stay at this Inn on the last night before flying home from our family trip to Costa Rica. We choose the Inn because of it's proximity to the airport. The pool was a big plus and warm beach towels were provided. We had to fly very early and all 15 of us were given breakfast...

Review collected in partnership with Hampton
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Helpful?
Thank sadiev
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear sadiev, thanks for sharing your fabulous comments about your and your family's stay with us. We are very happy that your stay with us was such a great end to a wonderful trip since you found our hotel so comfortable, with great services and with an excellent location (we are less than a mile away from the airport) since...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 

Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: ₹ 6,999 - ₹ 10,851 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Orbitz, Booking.com, Priceline, Hilton Hotels Direct, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hampton Inn & Suites by Hilton San Jose Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites by Hilton San Jose Airport staff and other travellers.
53 questions
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Questions? Get answers from Hampton Inn & Suites by Hilton San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seemed generally quiet even though you are right by the airport and along the train tracks”
baileyno6, 11 Apr 2017 | Read review
“Odd numbered rooms may be quietest against plane traffic/noise”
WAJohn, 5 Apr 2017 | Read review
“Top floor away from the elevator are the quietest.”
AcornOwl, 29 Mar 2017 | Read review
“Some rooms have a view of the pool which is nicer than the ones facing the road”
Perfefanie, 21 Mar 2017 | Read review
“All rooms arewell appointed.”
knalibow, 17 Mar 2017 | Read review
5 of 5