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Hampton Inn & Suites by Hilton San Jose Airport

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Hampton Inn & Suites by Hilton San Jose Airport
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1,175 Reviews from our TripAdvisor Community

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Showing 973: English reviews
Reviewed yesterday NEWvia mobile

Breakfast is disgusting, no room service,no restaurant no bar,called to report the shower the guy said he will send someone,never did,we called to ask for 2 towels,after an hr we had to.call back because they forgot,it was a waste of money, so many other hotels around,do yourself a favor don't stay there

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Helpful?
Thank Ari P
Boston, MA
Reviewed 2 days ago NEW

Great experience at this hotel. Clean rooms, good service and always "open" coffee/tea/hot chocolate bar and they even had baked cookies out the evening we were there. Sheets and towels were high quality and beds were very comfortable (we stayed here two nights - at the beginning and again at the end of our trip to Costa Rica). The location...

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Helpful?
Thank lauren6232
Delta, Canada
Reviewed 5 days ago NEWvia mobile

Volcano spewing ash resulted in our flight in being canceled. Costa Rica refused to refund pre paid room even though we booked into another Hampton Inn in Houston for the night. Short story, paid for two rooms, got one, for reasons beyond our control. Contacted complaints and they sent it to Costa Rica to resolve, which of course didn't happen....

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Helpful?
Thank Scottyboybc
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Scottyboybc, thank you for sharing your review. We are very sorry for the inconveniences you experienced with the volcano erupting and with the problems with your refund. Please accept our most sincere apologies for the misunderstanding. Since our guests' comfort and satisfaction are very important to us we would really like to make it up to you so we...

Minneapolis, Minnesota
Reviewed 5 days ago NEW

The staff were great at check in and when needing directions. The facilities are all clean, comfortable and safe. Only the outdoor pool is uninviting and I saw no one use it. Breakfast was generous and varied. Not too bad for airplane noise either.

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Helpful?
Thank TrekkerSue
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear TrekkerSue, thanks for sharing your terrific comments. We are elated to learn that our hotel was exactly what you needed because nothing so more important to us than our guests' comfort and satisfaction. We are completely dedicated in making our guests' stay a very pleasant hotel experience so we do everything we can to ensure their total satisfaction and...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

The staff gave us great advice about when to leave for the airport and helped with the free shuttle. Great stress relief for us as visitors to Panama from the US. It was very nice to be welcomed to the hotel practically as if we were arriving to visit with family.

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Helpful?
Thank rodneyl51
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear rodneyl51, thank you for sharing your fantastic comments about your stay in our hotel. We are deeply committed in providing a very relaxing and comfortable stay to all our guests because their satisfaction is very important to us so it is very rewarding knowing that your were totally satisfied with your stay. We would like you to know that...

Columbia, South Carolina
Reviewed 6 days ago NEW

Spent the night in hotel before heading to the airport in the morning. Good facilities and helpful staff. Internet did not reach room and was not very stable in the lobby. Otherwise, good service and nice room.

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Helpful?
Thank Jackson1421
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Jackson1421, thanks for posting your very nice comments about your stay with us. We are very pleased that you had such a comfortable and convenient stay, finding our services very good and our accommodations so comfortable since there is nothing more important for us than to see our guests completely satisfied and very well rested. Please accept our most...

London, Canada
Reviewed 6 days ago NEW

We stayed at this hotel after a late flight into San Jose. They have airport shuttle which was prompt and the driver was cheerful, even at 2:00 am. The staff were extremely friendly and accommodating, the rooms were clean. They also offer a full hot breakfast, (included), which I have to say was by far the best hotel breakfast I...

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Helpful?
Thank Gerrits-of-London-86
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Gerrits-of-London-86, thank you so much for such superb comments about our hotel. We are truly proud and happy to learn that you had such a wonderful stay and that you found our complimentyary breakfast to be the best hotel breakfast you have ever had. Our utmost desire is to provide our guests with the most comfortable accommodations and with...

Houston, Texas
Reviewed 6 days ago NEW

We stayed here just for one night so that we could get on the road in the morning. We liked the hotel, it was comfortable and clean. Staff was attentive and its no frills but perfect for overnight accommodations. There are a couple of restaurants near by to grad something to eat. Nice stay overall.

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Helpful?
Thank Slava A
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Slava A, thank you for posting your amazing comments about our hotel. We are very happy that your stay with us was such a pleasant experience because there is nothing more important for us than seeing our guests happy, comfortable and satisfied. Our entire staff are always going the extra mile in order to comply with our guests' needs...

Toronto, Canada
Reviewed 6 days ago NEW

Our flight landed at 9:45 pm last night. After passing through the gauntlet of taxi drivers outside the airport we were shown where to wait for the shuttle, which came in about 5 minutes and drove the very short distance to the hotel. Kevin at reception was fantastic. He was exceptionally warm as friendly and greeted all of us in...

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Helpful?
Thank Jon M
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Jon M, thank you so much for sharing such a detail and beautiful review. We are more than thrilled to learn how wonderfully surprised and satisfied you are with our accommodations, services, location and staff because nothing is more important for us than our guests' total comfort, satisfaction and well being. We are very lucky and proud to have...

Reviewed 1 week ago via mobile

Stayed one night before early flight out of San Jose. Everything is geared for your efficient stay. The front desk clerk : Kevin was very helpful and answered all of our questions before we needed to ask. Where to eat (walk or hotel shuttle) how to get to the airport etc. - very pleasant and helpful when we were so...

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Helpful?
Thank Lynn M
Marjorie E, Guest Relations Manager at Hampton Inn & Suites by Hilton San Jose Airport, responded to this review

Dear Lynn M, thank you for taking the time to write and share your superb review about your stay in our hotel. We are totally elated that your stay was such a pleasant and practical experience since we want to see all our guests completely satisfied and comfortable during their time with us. We are very happy that you found...

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Near Hampton Inn & Suites by Hilton San Jose Airport

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An airport hotel with everything you need...welcome to the Hampton Inn & Suites by Hilton San José - Airport. If you're looking for a hotel in the Central Valley, home of San José, Costa Rica’s capital city, look no further. Our Hampton Inn & Suites by Hilton™ is the most conveniently located hotel in the area, just five minutes away from the International Airport, one block away from rental car return centers, and with easy access the Inter-American Highway (which transports you to beautiful beaches, national parks, and free trade areas). ... more   less 

Additional Information about Hampton Inn & Suites by Hilton San Jose Airport

Address: Hwy 1 Airport Blvd, Alajuela 20107, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: ₹ 6,670 - ₹ 8,644 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites by Hilton San Jose Airport 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Cancelon, Hotels.com, Orbitz, HotelTravel.com, Travelocity, Odigeo and Priceline so you can book your Hampton Inn & Suites by Hilton San Jose Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites By Hilton San Jose Airport Hotel Alajuela
Hampton Inn And Suites By Hilton San Jose Airport
Hampton Inn Alajuela
Alajuela Hampton Inn
Hampton Inn San Jose
San Jose Hampton Inn
Hotel Style:
#2 Business Hotel in Alajuela
#3 Romantic Hotel in Alajuela
#4 Family Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites by Hilton San Jose Airport staff and other travellers.
41 questions
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Questions? Get answers from Hampton Inn & Suites by Hilton San Jose Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pass by on this hotel and for heavens sake, DON'T skip breakfast”
 of 5 bubbles Gerrits-of-London-86, 29 Nov 2016 | Read review
“All rooms are non smoking”
 of 5 bubbles tonyandmargaretbrown, 4 Nov 2016 | Read review
“Had room on the first floor, easy to get to and get out of quickly in the morning to catch your flight.”
 of 5 bubbles lanamom, 15 Aug 2016 | Read review
“Even as close to the airport as it was, it was quiet but 1st floor was great as to not have to wait for the elevator.”
 of 5 bubbles katiemC8182EX, 29 Jun 2016 | Read review
“Room away from ice machine”
 of 5 bubbles Steve3NJ, 14 Jun 2016 | Read review
5 of 5
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