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Berlor Airport Inn

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Berlor Airport Inn
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238 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Longueuil, Quebec
Reviewed 3 days ago NEW

We had to book an hotel last minute when we arrived because our planes had been delayed several hours. We were happy with the hotel. It was clean, the staff was nice and there's a little pizza place on location so if your are hungry you don't have to go far.

Review collected in partnership with this hotel
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Helpful?
Thank gabrielle270
Newport, Kentucky
Reviewed 1 week ago

The staff was great and even helped us out when we had problems contacting the rental car company. Very satisfied. Room was clean and quiet. Pizza was really good too. Apparently I misunderstood the advert though as I believed it provided transport to and from the airport. It only provides transport TO the airport from the hotel. All else was...

Review collected in partnership with this hotel
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Helpful?
Thank MrED18
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear client Thank you for reviewing us here on Tripadvisor. At Berlor Airport Inn, we try to make our guests feel as if they were home, helping them in any way we can and making their stays something memorable. We offer breakfast, lunch and dinner on site and are sure it won’t disappoint. Our menu offers delicious options for our...

Reviewed 1 week ago via mobile

We stayed here for just one night because our flight arrived late. It is close to the airport. The rooms were simple but clean. It has a small pool. The breakfast was delicious and clearly homemade. The staff seemed very happy to have us.

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Helpful?
Thank AndreafromGrandin
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Alajuela, we are glad you had a great stay and that our services and facilities were of your liking We focus on giving the best service possible to our clients’ and making their stays stress free and unforgettable. Among our services our clients can enjoy of free airport transportation...

Oneonta, New York
Reviewed 1 week ago via mobile

I am staying here and am awaiting a group from the US. Most friendly staff with great accommodations...So close to the airport. Uber ride cost C1300. Our team will stay here on our last night before flying home in 10 days... great choice!

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Helpful?
Thank RLAMyers
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for such a lovely review of our property. At Berlor Airport Inn we aim to please our clients’ and will always try to make their stays special. We are happy to see that everything went well during your stay and will be a pleasure to serve you again in the upcoming weeks. Best regards.

Reviewed 5 weeks ago via mobile

The room was very clean, quite spacious, and the staff was great! The hotel is 10 minutes from the airport, close to rental car locations and gas stations so if you're looking for a cheap and convenient place to stay, this is it! Also the free breakfast was yummy!

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Helpful?
Thank Noelle P
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Alajuela, we are glad you had a great stay and that our services and facilities were of your liking We focus on giving the best service possible to our clients’ and making their stays stress free and unforgettable. Among our services our clients can enjoy of free airport transportation...

Coconut Creek, Florida
Reviewed 17 January 2017

Upon arriving they showed us a dingy tiny room with 1 bed, when we had booked 2rooms with 2beds (they offered to throw a mattress on the floor!?!?) STAFF = RUDE - Worst customer Service EVER. When we tried to leave they wouldn't open the security gate, until I threatened to call the police - Need I say more.....

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Helpful?
2Thank mermaid7112017
Reviewed 3 January 2017 via mobile

When we arrive the staff was very unhappy and give us wrong informations about restaurants and super, Just to make us eat in the hotel. The room was clean, but old with carpet. The bath was ok however in the morning there's no water!!! Can you imagine? No water in a hotel!!!! We ask for a transfer in the morning...

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Helpful?
Thank Cárita Y
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Carita We are sorry there were some problems during your stay at our hotel. The satisfaction of our clients’ is very important to us, all reviews are considered, we work on all your suggestions to offer a better service every day. At our hotel, personalized service will be given to all our clients’ our staff will always be alert...

Oxford, Mississippi
Reviewed 3 January 2017

Clean, friendly and if you just need to spend a night for 8 hrs, great hotel to go for. They do have shuttle drop off to airport but for pick up they charge you $ 10. They do have a small restaurant serving Pizza and Pasta, we did not try but smelled good

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Helpful?
Thank PG1988
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Costa Rica. We are happy to see that everything went well and that our services and facilities were ideal during your stay. At our hotel, personalized service will be given to all our clients’ our staff will always be alert on your requests and try to make your stay...

Reviewed 14 December 2016 via mobile

The rooms are tiny as is the "pool" (I would never get in it/ it looked gross). My original room was literally about 10' x 10'..it was tiny. I asked for a different room and for an additional $20US they gave me a 'bigger' room. The only problem was the room's bathroom was full of ants! I took a video...

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Helpful?
2Thank Jody P
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest We are sorry to see that you didn’t have a good stay. We are actually surprised, because at the check in time a free upgrade was assigned to your reservation which is not mentioned here on your review, the fee that is mentioned wasn’t for an upgrade but for extra person charge, the security of our guests is...

Vancouver, Canada
Reviewed 11 December 2016

Good place. Cheap, clean, friendly, helpful staff. The evening guy, Roman is a solid 10/10. Helped us find food late after his shift, was super helpful, friendly, useful. Kind of guy you're glad to meet.

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Helpful?
Thank mackflavelle
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for your comments and recommendation. We are happy to see that our staff helped make you feel as if you were home and made your stay a memorable one. Our goal is the satisfaction of our clients and we succeeded with you. We hope to be able to serve you again when your travel plans bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Airport Hotel Berlor is located 2 km east from Juan Santamaria International Colorful hotel open 24/7 for all of those travellers who look for a hotel with amenities such as:Free Wi-fi access, drop off shuttle to the Airport, air conditioner, breakfast, sale taxes, swimming pool, safe parking & Restaurant.Stay at Airport Hotel Berlor enjoy your first or last night in Costa Rica ... more   less 

Additional Information about Berlor Airport Inn

Address: 2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica (Formerly Airport Hotel Berlor)
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: ₹ 3,742 - ₹ 7,082 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berlor Airport Inn 3*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#5 Business Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Berlor Airport Inn staff and other travellers.
10 questions
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2 months ago
Mena, Arkansas, USA
Taunton, Massachusetts

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Questions? Get answers from Berlor Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quick Stop for Travelers, it is not fancy!”
 of 5 bubbles PG1988, 2 Jan 2017 | Read review
“kind staff,”
 of 5 bubbles mackflavelle, 11 Dec 2016 | Read review
“Ask to see some”
 of 5 bubbles CynsontheRoad, 16 Mar 2016 | Read review
“Don't get #4 and potentially don't go via booking.com (possible they reserve the worse rooms for the cheaper rate)”
 of 5 bubbles Vici27, 26 May 2015 | Read review
“Take this hotel only if you need a place to stay close to airport.”
 of 5 bubbles 496michaln, 26 Apr 2015 | Read review
5 of 5