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Hotel Capstone

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Traveller (82)
Room & Suite (34)
Traveller (82)
Room & Suite (34)
Dining (7)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on the historic University of Alabama campus, Hotel Capstone is your best lodging choice for campus visits, business trips, reunions, and weekend getaways in Tuscaloosa. Our full-service hotel also offers a beautiful venue for meetings and catered events of all kinds. Whether you’re traveling for business or pleasure, seeking convenience or comfort, location or amenities, Hotel Capstone has it all. We’ll welcome you in and treat you to the genuine Southern hospitality our region’s known for.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Self-Serve Laundry
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Hotel links
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Reviews & more
372Reviews
108Photos
7Q+A
66Room tips
Traveller rating
  • 214
  • 103
  • 33
  • 16
  • 6
Time of year
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  • English
Show reviews that mention
Where to start? Only one person at the front desk at all times. We arrived with a busy checkin queue. Several already checked-in guests were cutting the line trying to get their room keys re-set after being locked out of their rooms. Sign of things to come for us, when we came
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Response from Barry C, General Manager at Hotel Capstone
Responded 3 weeks ago
Thank you for taking the time to share your experience from your recent visit to Hotel Capstone. We are very disappointed to learn that we fell short of not only your expectations but also the expectations that we set for ourselves. I would not undertake to offer excuses, for we have clearly fallen short our standards. I do hope that we will be able to speak offline, and that you will be kind enough to allow us to show you that your experience was the exception, and not the norm. We are reaching out to you today, and hope to speak with you soon.
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This is the perfect place if you are going to events on campus or visiting a kiddo here. The place is clean and the staff is very friendly. There is no breakfast included, however there is a lounge on the first floor with food and drinks.
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Response from MattH5528, Owner at Hotel Capstone
Responded 4 weeks ago
I'm happy to hear you had a great stay with us, Stephanie! I hope you enjoyed your time on campus, and we hope to see you again next time you're in town. Best, Matt Hood, Director of Guest Services
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Stayed here recently while in town for a wedding. Great location on campus with clean, modern rooms. Rob, Ralph, and Steve at the front desk were all very helpful with check in and recommendations around Tuscaloosa.

I had the restaurant for both breakfast and dinner and was very
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Response from MattH5528, Owner at Hotel Capstone
Responded 29 Oct 2018
I'm thrilled to hear you enjoyed your stay with us! It sounds like everyone on our team provided friendly service, which is what we are known for! We're very proud of our restaurant, Legends Bistro, and I'm glad you got a chance to try it out while you were here. I hope we'll see you again next time you're in town! Best wishes, Matt Hood, Director of Guest Services
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It was a nice, basic hotel. Probably good if you have business on campus. Staff was very nice. My husband wasn't happy with the pool. Parking was convenient. Room was clean. We were only there one night for a road trip
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Response from MattH5528, Owner at Hotel Capstone
Responded 17 Oct 2018
Thank you for your review, Kara. While we are glad to hear that our staff treated you right and that our clean rooms and convenient parking were services you enjoyed, it is disappointing to hear that your husband wasn't pleased with the swimming pool. We would love to know what we could have done better. If you're ever in Tuscaloosa again, we'd be happy to host you and have you try our restaurant and other offerings at Hotel Capstone. Best wishes, Matt Hood, Director of Guest Services
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This is the third time we have stayed at Hotel Capstone. We have enjoyed all three stays. It is very clean and the staff are friendly. It is convenient to the university. The bed was comfortable. The only drawback for us was that there was only one sink in the bathroom and di
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Response from MattH5528, Owner at Hotel Capstone
Responded 17 Oct 2018
I'm so glad to hear you've enjoyed every stay with us, Tammy! And thank you for being a repeat visitor! We are sorry if the sinks don't have as much room as you'd like, but I'm glad that hasn't kept you from returning. We are thrilled to have you as part of our Hotel Capstone family and we look forward to seeing you again the next time you are in town. Best, Matt Hood, Director of Guest Services
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Previous
what time does the pool open?
I believe 8am. You can always ask the desk to open it earlier, they are pretty accommodating.
0 votes
is the pool open in septemeber?
yes but it is a small pool.
0 votes
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Is this a nonsmoking hotel? Thanks!
While I cannot officially speak for the hotel, I know that I stayed on a non-smoking floor because it was clearly on the door of my room. Also, I have quite the nose for smoke and I can honestly say that I never smelled that stale smoke smell anywhere in the hotel - not even walking through the small bar area into the restaurant. With all of this as my evidence, I feel pretty positive the hotel was non-smoking.
1 vote
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We will be staying there on move-in weekend. Will parking be a problem?
yes
0 votes
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Is there a microwave and refrigerator guaranteed in each room?
No ! We had the. Queen suite, it only had a refrigerator. Some rooms had both , specify that you want both. Front desk really helpful.
0 votes
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Previous
12
"avoid end rooms, especially 202."
"Room 282 was quiet and clean and not too far from elevator."
"all rooms are good in my opinion"
"Make your reservation as early as possible. The best rooms fill up quickly."
"nice proximity to campus housekeeping needs to improve"
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PRICE RANGE
US$ 109 - US$ 222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points tuscaloosatuscaloosa four pointscapstone hotel tuscaloosa
LOCATION
United StatesAlabamaTuscaloosa
NUMBER OF ROOMS
150
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