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Holiday Inn Express Trussville

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Holiday Inn Express Trussville
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Trussville
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Showing 76: English reviews
Reviewed 7 November 2015 via mobile

Rented a suite...112...it smells liked someone peed in the floor...bathroom also smelled...toilet was way low on floor....refrigerator is uneven on floor making it difficult to open door...so the nxt day we had them to move us to suite 113..totally different. .clean..smelled great ..no problems....if it hadn't been for that experience I would had given a 5 star...the person in charge...

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Helpful?
1Thank Deanna S
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear Deanna S, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It sounds like we fell below your expectations due to the several cleanliness problems that you encountered with your...

Reviewed 22 August 2015 via mobile

We checked in on a Friday afternoon myself and my husband , my brother in law and his wife and 2 kids. Janine was awful ! I have no clue what her issue was this Friday afternoon ?!? She took over and hour to check us in. She copied my brother in laws Credit card and drivers license which is...

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Helpful?
Thank Marquita K
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear Marquita K, Thank you for being an IHG Rewards Club member and giving a feedback about your stay. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the front office during check-in. Your comments about the slow check-in process and the uncalled...

Reviewed 17 August 2015 via mobile

We stayed here overnight while on a trip to Tennessee for our honeymoon. We arrived around 11:30pm..check in was a breeze. Not a bad hotel for a decent price. King bed, non-smoking room was clean. Only issue was an outdated, very squeaky fan and the room was uncomfortably warm when we entered, otherwise it would've been a 5Star. Checked out...

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Thank Mark K
Occoquan
Reviewed 8 August 2015 via mobile

Janine welcomed me when I came into the hotel. She was very friendly and helped me upgrade my reservation to get just the rooms I wanted at a great price! Later in the evening, Janine was very quick to bring linens to our room for the sofabed (there was only a pillow in the closet, no sheets or blankets). LOVED...

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Thank Lori B
Nashville, Tennessee
Reviewed 3 August 2015

This Hotel was about average to most Holiday Inns. I cant think of one thing that stood out good or bad. All the amenities were provided as stated. The staff was friendly and the room was clean. About what you would expect from an average hotel.

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Thank wccope
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear wccope, Thank you for staying with us and for leaving a feedback. I appreciate and wish to thank you for the positive comments on the staff. This encourages our staff to continuously work harder to delight our guest. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions...

New Iberia, Louisiana
Reviewed 2 May 2015

We were in the area for a family event and stayed in room 217 for two nights. This room has a king bed, sofa, refrigerator, and microwave. We were on the interstate side but did not find the traffic sound to be loud. Check in was easy. Rose and Jen were both very friendly and helpful. There are many choices...

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1Thank Cajuncass
Point Clear, Alabama
Reviewed 8 March 2015

This hotel was clean, comfortable, and the staff was very nice, but the building wasn't as nice as some Holiday Inns that I have stayed in due to the fact that it is a little older. I wouldn't hesitate to stay here again. The last Holiday Inn Express I stayed in had a full service breakfast menu and a buffet...

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1Thank kmk225
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear kmk225, Thank you for writing a review about your recent stay with us. It is nice to hear that you liked the cleanliness, complimentary breakfast and staff at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is...

Point Clear, Alabama
Reviewed 18 February 2015

The room was clean and well appointed. I like how all the rooms open up to a central atrium. The people at the front desk were friendly and helpful. My daughter and our friends' son visited us Saturday morning and had breakfast with us. I approached the desk and offered to pay for their meals and the nice lady said...

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Thank CPhilken
Parkersburg, West Virginia
Reviewed 26 January 2015 via mobile

Comfortable beds, clean, in a safe area. Helpful staff, free breakfast. What more could you ask for? Rooms include fridge and microwave, which are convenient. There is even room to park a uhaul, bus, or RV.

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Thank Ash-a-lee55
Bay City, Texas
Reviewed 22 December 2014

Very good stay room was clean. AC/Heater was very quit. breakfast was ok the standard holiday inn express breakfast. I will stay here again when I pass through Birmingham AL. Rooms have small frig and nice flat screen TVs.

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Thank Donald R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more   less 

Additional Information about Holiday Inn Express Trussville

Address: 5911 Valley Road, Trussville, AL 35173
Region: United States > Alabama > Trussville
Price Range: ₹ 7,009 - ₹ 10,219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Trussville 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Holiday Inn Express Trussville Hotel Trussville
Holiday Inn Trussville
Trussville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Trussville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevator is surprisingly slow and small. Lower is better in this hotel.”
 of 5 bubbles barryt848, 12 Dec 2016 | Read review
“We had an odd room on the first floor.”
 of 5 bubbles 579tinaf, 15 Sep 2016 | Read review
“get room on second floor.”
 of 5 bubbles bruces250, 16 Jun 2016 | Read review
“We were in handicap access room 222 and there was a loud mechanical noise occurring every few minutes out in the hallway. Breakfast great!”
 of 5 bubbles beverlyh482, 4 Feb 2016 | Read review
“The top floor, the third, is probably the least noisiest.”
 of 5 bubbles CPhilken, 18 Feb 2015 | Read review
5 of 5