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Selma Hotel

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Selma Hotel
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35 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed 13 August 2015 via mobile

This is room 250! The curtains, floors, and walls were dirty! The air conditioner units upstairs are outdated! They offer cheap prices because the upstairs rooms don't have refrigerators nor microwaves! The customer service is also horrible! This was the worse hotel experience ever! I also fell due to the fact that water leaks on the walkway from the outdated...

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Helpful?
Thank Kowanda H
Abbeville, South Carolina
Reviewed 17 May 2015

In its day this was obviously a nice modern facility, (A Holiday Inn for 40 years and since has been operated independently for the past 12 years according to one of the staff) Requested a non -smoking room which was fair though the stale room smell indicated otherwise? Room key had to be inserted upside down and was a bit...

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1Thank SouthernWishbone
Sonny P, Public Relations Manager at Selma Hotel, responded to this review

Dear Guest, Thank you for writing us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Hapeville, Georgia
Reviewed 10 April 2015

Great customer service when i first arrived at hotel. My room was nice and clean, no bugs..thank GOD..lol. I even had a even had a flat screen t.v and good service with the free wifi internet. Great hot breakfast and overall my stay was good.

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Helpful?
Thank pridemom42
Sonny P, Public Relations Manager at Selma Hotel, responded to this review

Dear pridemom42, Wow, what more could we ask for in a review? Thank you so much. We love it when our guests comment about our staff, and the quality of our rooms. We appreciate every opportunity to serve you for your business or leisure travel. It is our goal to accommodate each guest and exceed expectations whenever possible. Your feedback...

Selma, Alabama
Reviewed 10 April 2015

we enjoy stayin this hotel nice breakfast,staff is good very good service.Nice room good location they have a big pool its nice and quite place housekeeping service good front desk person name is lucey give me all information to visit in selma very nice.

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1Thank flowers d
Sonny P, Public Relations Manager at Selma Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Reviewed 31 March 2015

ROOM IN POOR CONDITION BLACK mold in bathroom coughing all night didn't know why!!! and to TOP IT OFF THEY RENTED THE ROOM OUT TO SOMEBODY ELSE WHO WALK IN ON US!!!!!!!!!!!!!!!!! Tried to call the front desk phone doesn't work in the room. Got lock out of the room because the keys card stop working I was told teey...

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1Thank SHAQ W
Sonny P, Guest Relations Manager at Selma Hotel, responded to this review

Dear SHAQ W, Thank you so much for giving us the opportunity to serve you during your travels. We do strive to meet and exceed our guests' needs and expectations. Please accept our sincerest apologies for not providing an awesome experience for you. We regret the inconveniences you experienced and are truly embarrassed to have disappointed you. Our guests' feedback...

Poplar Bluff, Missouri
Reviewed 9 March 2015

Was Selma Inn now its Knights Inn.Stayed there for work place had roaches sayed they have hot breakfast consist of scrambled eggs gravy sausage thought i would get something good to eat before work ate there 2 times was all i could eat gravy was watered down eggs was not very good they just had a cup of ice water...

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2Thank dirttracker00
Sonny P, Public Relations Manager at Selma Hotel, responded to this review

We sincerely apologize again for the roaches in your guestroom and for not resolving the issue to your satisfaction with our first attempt. I am truly sorry we fell short of your guest service expectations. While we are aware of the annual problem in this geographic location, we still regret the inconvenience you experienced with the invasion of the roaches....

Atlanta, Georgia
Reviewed 15 September 2014

This was my first time in Selma, AL. I really enjoyed my stay at the Holiday Inn Express. The front desk rep, Jamie was extremely kind, caring ,and helpful. The room was very clean, the bed was extremely comfortable, the arrangements of the complimentary toiletries and the rolled towels presented a unique look. I've stayed in many hotels;however the shower...

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2Thank veronica r
Sonny P, Public Relations Manager at Selma Hotel, responded to this review

Thank you for such an amazing review! We loved hosting your family and are so happy you all enjoyed yourselves. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...

Detroit, Michigan
Reviewed 11 October 2013

When I arrived to this hotel and walked in the Lobby,I smelled this awful smell it smelled like the floor had been cleaned with a dirty mop,and it also smelled like moth balls. My husband went to go use the public bathroom that they had in the lobby and said there was a big hole in the ceiling,he also stated...

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4Thank Jason H
Reviewed 4 March 2013 via mobile

I thought the hotel was nice. Very clean as if it was newly renovated. Not sure what year it was built but I was highly pleased with the hotel's cleanliness. We had a room on the 2nd floor facing the front of the hotel. In our room, there were a few spots on the wall that were newly painted and...

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1Thank zlpalmer
Vancouver, Canada
Reviewed 25 February 2013

Prior to my two night stay (was supposed to be six nights), my clients recommended I stay elsewhere. But because I have been a platinum member for many years, I hated to give up the points. My experience included a room that had not been vacuumed, bathroom floor was dirty, tiles in elevator broken, white mildew growing on carpet by...

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Thank Vancouver_CanadaRick

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
•Easy access to Pettus Bridge, Vaughn Smitherman Museum and Mabry Home •Explore rich history, antique shops, museums and restaurants nearby Our Selma Hotel offers close proximity to many Selma attractions that chronicle Americas Civil Rights history. Old Town Selma, a historically important town in Alabama's largest historic district, is just five minutes from our Selma accommodations. With 1,250 buildings that date back as far as the 1820s, Old Town Selma is a great place to experience old, Southern architecture and style. Other historic venues near our Selma hotel include the National Voting Rights Museum, National Civil Rights Museum and the Slavery and Civil War Museum. Our Selma hotel is conveniently located five minutes from the Carl C. Morgan Convention Center, Bush Hog LLC, and International Paper Company and ten minutes from Craig Industrial Complex. ... more   less 

Additional Information about Selma Hotel

Address: 1750 Highland Ave., Selma, AL 36701 (Formerly Knights Inn Selma)
Region: United States > Alabama > Selma
Price Range: ₹ 3,648 - ₹ 4,169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Selma Hotel 2.5*
Number of rooms: 125
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Questions & Answers

Questions? Get answers from Selma Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away, stay away, stay away!”
 of 5 bubbles DrPinder, 5 Nov 2016 | Read review
“Beware - do not stay here!”
 of 5 bubbles KimberlyR440, 29 Sep 2015 | Read review
“If you are a single lady traveler or have security fears be sure to mention that when checking in and ask for something near the front.”
 of 5 bubbles SouthernWishbone, 17 May 2015 | Read review
“Free hot breakfast and free wifi internet.”
 of 5 bubbles pridemom42, 10 Apr 2015 | Read review
“best view inside facing the pool a good room.”
 of 5 bubbles fl0wersd, 10 Apr 2015 | Read review
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