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Cachet Boutique Shanghai

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#61 of 4,966 Hotels in Shanghai
Certificate of Excellence
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Cachet Boutique Shanghai
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191 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Reviewed 1 week ago

There are lots of nice things to say about the CACHET Shanghai. It's well located, for a start - smack in the middle of Jing'an, a two minute walk from West Nanjing Road metro station. The interior design is pretty cool. The room was spacious, with huge amounts of storage, a large bathroom, and a generously-proportioned bed. The staff were...

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Helpful?
Thank Tristan J
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Tristan J: Thank you very much for taking the time to share your feedback with us. I am very sorry that you were dissatisfied with your experience, and I thank you for letting us know how we can improve. We have added staffing at our Front Desk this week. I am so sorry that our Agent was away helping...

Germany
Reviewed 2 weeks ago

We know Cachet Boutique hotel since many, many years, staying here at the former times when it used to be Jia Hotel. We have stayed here probably 10 times. After the last experience with Jia was a kind of disappointing, we made a break with this property staying in the other hotels in Shanghai. Now we have returned after hearing...

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Helpful?
Thank kobri
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Kobri: Thank you very much for taking the time to write about your experience with us. I am sorry that we did not explain more clearly your stay package. As it explains on the booking site you used, the package included two complimentary daily breakfasts. The beverages, afternoon tea and happy hour offerings on the 3rd floor lobby lounge...

Carrboro, North Carolina
Reviewed 2 weeks ago

Moved here from a big generic hotel, and it improved my whole outlook on life! Great location, can walk to hundreds of shops and restaurants. Staff are very kind and helpful, English speaking. Loved the room! Great design elements, comfortable quiet and clean. The 3rd floor lounge is a great getaway spot, tasty breakfast or coffee, quiet space for work....

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Helpful?
Thank Allen M
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Allen M: Thank you very much for taking the time to share your experience with us and for your kind words! We're overjoyed that you had such a special time with us! Improving your whole outlook on life! What amazing praise! I am especially happy to find that our staff were helpful and kind, as we make sure to...

Hong Kong, China
Reviewed 2 weeks ago

Hotel is located at convenient location, near 2,12,13 metro line. There are a lot of different restaurants nearby the hotel. Room is clean, wifi speed is normal. Breakfast is a good quality, I like the pancake

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Helpful?
Thank 128chau
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear 128chau: Thank you so much for taking the time to write about your experience. I am pleased to see that you enjoyed our breakfast offerings, in particular, our pancakes! Our head chef, Jay, has been working tirelessly on improving and tweaking our breakfast menu so that we may have something to suit everyone's tastes! I hope we may welcome...

Shanghai
Reviewed 3 weeks ago

We stayed at Cachet for two nights and it was a great experience. The location was perfect for walking around the Nanjing Lu area. The hotel was quiet and well-appointed. The built in sound system was quite incredible and we could play our own music through the phone or computer and have it come from the walls. We were in...

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Thank JCL415
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dar JCL415: I'm so happy you two had a great time staying with us! And I'm so pleased we were able to offer you special extra amenities to celebrate. Our in-room sound system is a special feature that our guests like to use in order to create a nice ambience in their room, and the shower and bath amenities are...

Buenos Aires, Argentina
Reviewed 3 weeks ago

The place is very nice and details are taken into consideration to make your stay enjoyable. I would definitely choose it again. It had a very good balance price-quality. The lobby offers coffee, tea and basic beverages at free which is a plus.

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Helpful?
Thank natalia k
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Natalia K: Thank you very much for your feedback. I am very happy to see that you found the experience you had to have been comfortable and good value for money. I am also happy that you enjoyed the details and amenities the staff take care to offer our guests. I hope you will return to stay with us...

Naples, Florida
Reviewed 4 weeks ago

Lovely rooms in great location. Comfortable beds,nice amenities Minutes from metro stop and walking distance to some great areas . Comfy breakfast room / lounge Small boutique hotel Friendly staff I feel might be better for a traveler that knows Shanghai somewhat. If you like small boutique hotels you will love staying here. I will stay again.

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Thank janefrancesk
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Janefrancesk: I am so pleased that you enjoyed your stay with us! Thank you so much for sharing your feedback about your recent experience with us. I am happy to see that you found our hotel to be conveniently located, comfortable, and that you loved the benefits of staying in a boutique hotel! We certainly feel lucky to be...

Italy
Reviewed 22 February 2017

It's my hotel in Shanghai for all my business trip there in the last 3 years. Nice place, great staff, comfortable location in Shg, tasteful breakfast, a good glass of wine before going out for dinner... It's definitely my place in Shanghai.

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Helpful?
Thank Painox
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Painox: We are so thrilled that we are your place in Shanghai, and we thank you for your long-standing support! Everything from our guest service and our club lounge benefits are aimed to make our guests feel at home when they're with us. We understand that our guests are very busy people, whether they're here for business or pleasure,...

Reviewed 8 February 2017

My wife and I stay at the Cachet every time we are in Shanghai and we are never disappointed. The staff know us by name now and welcome us so warmly when we return that it feels like a second home. The afternoon cocktail hour and 24 hour lounge are both great reasons to stay as they help you unwind...

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Helpful?
Thank Turner S
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Turner: Thank you so much for your ongoing support! I'm so happy to see that you two had a great stay with us, and that our staff made you feel so welcomed. I hope you two are adjusting well to life back in the States and that we can see you back in Shanghai again soon! Best, Claire

Gothenburg, Sweden
Reviewed 7 February 2017

NIce and friendly small design boutique hotel in the heart of Shanghai. Staff is friendly and helpful, modern rooms are large with big comfortable bed, Nespresso machine/coffee and bottled bottled water. We stay here during our business trips to Shanghai (approx. 6 times/year). Breakfast is often good, sometimes lack of sourdough bread/dark bread but overall good. We also enjoy the...

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Thank anders_sachs
Cachet_Boutique_GM, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Mr. Sachs: Thank you very much for your feedback! It is always such a pleasure to have you stay with us, and we're very pleased that you and your colleagues choose to stay with us every time you come to the city! If you would like to have more sourdough or dark bread during breakfast, please do not hesitate...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Cachet Boutique Shanghai is located within a heritage 1920's built right off the original and present day, popular Pedestrian street of Wujiang Road in the business center of Shanghai. The 45 spacious guestrooms and suites, including the Jay Godfrey La Vie Balcony Suite and an ultra lavish penthouse suite located on the top floor, are a stylish oasis combining artistic elements with personalized service and In-The-Know perks. Each of the rooms comes equipped with a fully-stocked kitchenette, elegant Italian Bisazza tiled bathroom and a large writing desk for a quiet workspace along with a host of amenities such as a selection of New York Fashion Designer Jay Godfrey luxury bath toiletries and amenities. Award-winning Cachet Boutique Hotel also includes a number of complimentary extras including free wifi, Afternoon Tea and Daily Cocktail Hour in the Lobby Lounge along with a stocked refrigerator of soft drinks available 24 hours a day and also unlimited use of the Technogym. ... more   less 

Additional Information about Cachet Boutique Shanghai

Address: No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel)
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: ₹ 9,652 - ₹ 31,158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cachet Boutique Shanghai 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Jia Hotel Shanghai
Shanghai Jia Hotel
Hotel Style:
#39 Romantic Hotel in Shanghai
#49 Business Hotel in Shanghai
#61 Luxury Hotel in Shanghai
#144 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Cachet Boutique Shanghai staff and other travellers.
1 question
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Washington Dc, District Of Columbia
over a year ago

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Questions? Get answers from Cachet Boutique Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“contact the hotel directly like i did”
 of 5 bubbles 687marcink, 21 Nov 2016 | Read review
“Corner room is quieter”
 of 5 bubbles DianaN327, 26 Sep 2016 | Read review
“Ten out of ten for style!”
 of 5 bubbles 135elizabethk, 16 Jul 2016 | Read review
“Pick a corner suite”
 of 5 bubbles benellinger, 14 Apr 2016 | Read review
“Away from West Nanjing Road”
 of 5 bubbles WWW138, 25 Oct 2015 | Read review
5 of 5