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Renaissance Shanghai Zhongshan Park Hotel

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Traveller (798)
Room & Suite (509)
Dining (205)
Overview
  • Excellent51%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“shopping mall”(60 reviews)
“huge mall”(6 reviews)
“subway line”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Renaissance Shanghai Zhongshan Park Hotel
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Contact Info
Name/address in local language
Offers from Renaissance Shanghai Zhongshan Park Hotel
Special Offer: Member Rates
Hotel packages
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,051)
There are newer reviews for Renaissance Shanghai Zhongshan Park Hotel
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Traveller rating
206
180
48
7
12
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LanguageEnglish
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206
180
48
7
12
Show reviews that mention
All reviewsshopping mallhuge mallsubway linecarrefour supermarketthe hotel sitsdirect accesshongqiao airportnice hotelclub levelbusiness tripthe ground floorconvenient locationhotel lobby ishigh riseguest roomsgreat businesscorner room
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11 - 15 of 453 reviews
Reviewed 15 February 2018 via mobile

Beside an average overall experience, check out was the worst ever. Receptionist was denying the debit of my account done 1 week before, even showing her on my bank phone apps. She was extremely rude and finally gave me a paper supposed to show she...More

Thank redantx
Response from Vivian L, Director of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 22 February 2018

Dear redantx, Warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us. It is disappointing to hear that our FO service wasn't at the level as your expectations.We pledge to improve and provide personal service...More

Reviewed 9 February 2018

What can I say, a quick business trip to Shanghai and looking forward to this hotel as a return guest: The good: -Rooms were very good as always, clean -Breakfast view on level 26 was quite spectacular on a clear day -Very convenient and is...More

Thank Gegangen2008
Response from Vivian L, Dir. of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 11 February 2018

Dear Gegangen2008, First and foremost thank you for taking your time to share your experience with us on Trip Advisor. Your feedback is very important in our continuous search for service excellence. After reading your comments we understand we fell short on your expectations. We...More

Reviewed 29 January 2018

I was recommended to come to this hotel by a partner of mine. The room is very nice, comfortable and clean. I didn't try the food extensively, but those that I tried was decent. I really appreciated the bar because it has a pretty decent...More

1  Thank dswlim
Response from Vivian L, other at Renaissance Shanghai Zhongshan Park HotelResponded 30 January 2018

Dear dswlim, Thank you so much for writing a great review on Trip Advisor regarding your recent visit to Renaissance Zhongshan Park Hotel. We will certainly pass your generous commendations onto our associates who will be very motivated. We look forward to welcoming you back...More

Reviewed 11 January 2018 via mobile

If you don’t have a car then getting around from here is good due to the metro access etc. Disappointed with the staff that are trained to not trust people which is a shame. I found the staff in the restaurant rude and with not...More

Thank jimmgraham
Response from Vivian L, Director of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 12 January 2018

Dear jimmgraham, First and foremost thank you for taking your time to share your experience with us and our future guests on Trip Advisor. Your feedback is very important in our continuous search for service excellence. After reading your comments I understand we fell short...More

Reviewed 8 January 2018 via mobile

I stay exclusively at Marriott affiliate hotels with average 120 nights a year. I can say this the best staffed hotel I stay at, the staff has impeccable service quality, always attentive to guest and on top your requests. Concierge lounge and personnel are Awesome!...More

Thank Stnorris63
Response from Vivian L, Director of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 17 January 2018

Dear Stnorris63, Thank you for your warm and personal compliments to our service team. We will express our gratitude to all the hotel staff that have provided such an excellent level of service for you. We hope to remain to be your first choice of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 124 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Business Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#44 Romantic Hotel in Shanghai
#458 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 124 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Business Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#44 Romantic Hotel in Shanghai
#458 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (798)
Room & Suite (509)
Dining (205)
Pool & Beach (21)
Business Centre & Event Rooms (35)
Amenities (23)
Family and Play Areas (1)
Nearby
Zhongshan Park
The residential and commercial areas around the
beautiful grounds of Zhongshan Park have never been
considered particularly fashionable by a majority of
Shanghai’s foreign residents, but plenty of expats do
choose to live here. The park itself is a huge draw,
providing a pocket of serenity in the middle of the
metropolis. The area has its share of trendy shops
with wares that can’t be found elsewhere, delicious
...More
Questions & Answers
Ask a question
21 March 2018|
AnswerShow all 6 answers
Response from feralolga | Reviewed this property |
Yes they have, however they charge it extra
1
Vote
Google Translation
wen_c82
10 September 2017|
AnswerShow all 6 answers
Response from zuji | Reviewed this property |
Yes, you need to change to Line 2 (Westbound) at GuangLan station from Eastbound Line 2 to continue your trip to ZhongShan Park. Maglev then Line 2 will be more comfortable and take less time.
1
Vote
lrgusd5spd
20 February 2017|
AnswerShow all 2 answers
Response from Z8598UNrobertt | Reviewed this property |
I have stayed here several times, 1 to 5 days at a time, and always found everything to be in good condition.
0
Votes
Room Tips
"try calling hotel for a " corporate rate " I got a better price this way"
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"If the prices allow, pick a club room. Then you will have access to the rooftop bar."
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"Ask for a room with a view and they might obliged!"
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"Club level rooms are better view."
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