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Sheraton Grand Shanghai Pudong Hotel & Residences

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Sheraton Grand Shanghai Pudong Hotel & Residences
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656 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Geelong, Australia
Level Contributor
88 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 days ago NEW via mobile

Pudong side of Shanghai, stayed after arriving and on the way to Suzhou. New hotel and Sheraton standard but some small challenges like the chicken burger I had before bed was more like cardboard than chicken, so wouldn't recommend. Looked like it had a great pool and the gym was well equipped with good quality treadmills and other machines.

Helpful?
Thank Murdy31073
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our Service Culture spirit among the associate in encouraging us going the Extra-mile in Guest Service. More 

Beijing, China
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Hotel is conveniently located opposite the subway station making your journey within the city accessible. Room is big, very spacious as well as the bathroom. The view overlooking the river is good. Wide selection for breakfast. Front desk staff are good.

Helpful?
Thank PEkBJ
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future. More 

Naples, Italy
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Hotel room was very good, huge and a lot of good and useful acessoires. the personal especially in the Club Longe area was always friendly and very helpful. good Job ! also the Location of the Hotel just beside the Metro is good for any interconnection to other parts to the City

Helpful?
Thank pau767
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future. More 

Level Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

You'd expect a good standard of service, accommodation and facilities at Sheraton and this hotel delivers on that - for the most part. The rooms and and public areas are well equipped and clean, the staff are very courteous and try hard to please. The range and standard of food on offer at breakfast is excellent. The only area that... More 

Helpful?
Thank A M
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Speaks for itself. Everyone was very pleasant. Food and drinks were great!!! 5+++ The lounge on the 37th floor was nice and quiet and relaxing and the breakfast and dinner times were laid out quite nicely. Room was immaculate and very spacious👍

Helpful?
Thank amanda h
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

London, United Kingdom
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here for a week. Pluses and minuses to the place. It has a nice pool and gym and a nice Chinese formal restaurant with some excellent food. The breakfast buffet is good too. I'd avoid the buffet for dinner however. Very disappointing selection and most was cold though not supposed to be. Rooms standard Sheraton type. Bar area disappointing.... More 

Helpful?
Thank drdave10
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We highly appreciate your comment as this would help us to better understand customers’ need in order to further enhance and improve our Service and Products. Thank you again for your feedbacks and we look forward in welcoming you again in the near future. More 

Golden Beach, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We really liked our room, we upgraded to 38th floor, fantastic views of the city, and we also enjoyed the club floor access, the was great food, also service, very attentive staff. Our only complaint was that there was no jacuzzi, just pool, sauna and gym. The ( spa ) offered massages etc . (very pricey) but which my wife... More 

Helpful?
1 Thank S4514NVdaniell
Portland, Oregon
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Another hotel that I will stay many nights on my new job in Shanghai. I have a preference to SPG given their great points program. The good: Central located with Tanqgqiao station off line 4 right in front. Gym is 24 hours a day, nice pool, good breakfast buffet included, staff was always attentive. Lots of places local to eat,... More 

Helpful?
Thank thechipmaster
Singapore, Singapore
Level Contributor
92 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 23 October 2016 via mobile

This was a hotel recommended by my friend Derek as he had good experience while staying with them previously. As this is a birthday tour to China, Shanghai being one of our stops, he managed to reach out to the Hotel Manager Joyce to make some special arrangements for my room and cake. These were handled perfectly by Joyce. During... More 

Helpful?
Thank Kenji0710
Will L, Manager at Sheraton Grand Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Grand Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Manson, Washington
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 October 2016 via mobile

I always stay here on business (company has a contract). All the staff is very friendly and try to help when asked. Rooms are clean and well maintained, quiet, and good if you need rest (and who doesn't?). The main restaurant for breakfast is also good, but you have to do a lot of wandering around to find what you... More 

Helpful?
Thank KayceezPeople

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 

Additional Information about Sheraton Grand Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Region: China > Shanghai Region > Shanghai > World Expo
Price Range: ₹ 8,230 - ₹ 17,614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Shanghai Pudong Hotel & Residences 5*
Number of rooms: 525
Reservation Options:
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton
Hotel Style:
#42 Spa Hotel in Shanghai
#76 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#145 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Shanghai Pudong Hotel & Residences staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Grand Shanghai Pudong Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent views from high floors.”
 of 5 bubbles S4514NVdaniell, 4 Nov 2016 | Read review
“If needed one night is ok”
 of 5 bubbles R6824XFjuana, 6 Oct 2016 | Read review
“Get a high floor room for a better view but not to close to the elevators (as they creak in the wind)”
 of 5 bubbles Tippy_Longstocking, 6 Oct 2016 | Read review
“High floor”
 of 5 bubbles Aussiebagman, 3 Oct 2016 | Read review
“Excellent for business travelers. Great free Wifi”
 of 5 bubbles morningstr2, 28 Aug 2016 | Read review
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