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Pullman Shanghai Skyway Hotel

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989 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Geldern
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW

I stayed for the second time in the Pullman Skyway. Their breakfast buffet is unbeatable, the rooms have a good standard and for Shanghai the price is favorable. The location is fine, their are nice restaurants within 10 minutes walk and the Metro is near by too.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Michael B
Mumbai, India
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 days ago NEW via mobile

Spent one night at this property. The executive lounge on the 52nd floor offered great view of the city. Food (breakfast & Happy hours) at the lounge was very good. Breakfast spread was limited. The room was large with a king bed, working table, lounge chair. it was very quiet with bathroom having separate shower and toilet. The bath and... More 

Helpful?
Thank 2coo
Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The staff here were extremely polite and welcomin We all loved the Executive suite on floor 52. The suites we booked were beautifully appointed and properly cleaned daily. The only disappointment was the aged towels in the bathrooms. Would highly recommend

Helpful?
Thank noell977
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear noell977, I would like to thank you for taking your time in sharing your experience at Pullman Shanghai Skyway! We are delighted to hear that your stay was up to your expectations. I will share your comments with our staff as well. It will certainly serve as an encouragement to them as we always strive to improve our quality... More 

Taoyuan, Taiwan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Front desk did a quick check-in for us and they are polite. The suite is big with living room, bed room, shower room and bathtub separately. VIP loung on 42nd floor is excellent to have big spaces for relaxing. It's a package including in our suite to get a free use of conference room. We did use it and the... More 

Helpful?
Thank Robert_jann99
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Robert_jann99, thank you very much for sharing your experience with our TripAdvisor community. We are always delighted to receive such positive feedback. It has been shared with our team and will certainly serve as a great motivation to all of them. We hope to welcome you back in Pullman Shanghai Skyway soon! Best regards, Florian Weissauer Guest Experience Manager... More 

Sydney, Australia
2 reviews
Reviewed 4 weeks ago

very good hotel. i stayed this hotel since 2007 when it started. very nice people and very good services. the only one thing is the air condition never works. you only can adjust fan speed but not temperature. especially in winter, during the day is hot and starts cooler down at mid-night which everyone need warm temp. I complained and... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Hqclever
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Hqclever, thank you for posting your 4-star rating! We are happy to hear that you were satisfied with your stay and enjoyed especially the good service provided by our staff. In regards of the maintenance in your room we will investigate in that with the according departments to ensure a better experience for you next time. We are looking... More 

Hong Kong, China
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2016

Stayed for two nights in this hotel for business. The hotel is close to Dapu Road metro station. The room was large and quite comfortable although not particularly outstanding. Breakfast had a choice of western and Chinese food including noodles and congee. Getting a taxi out of the hotel was non-trivial, which may be common throughout Shanghai but the bell... More 

Helpful?
Thank chunmanl
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear chunmanl, I would like to thank you for leaving your review about your stay with us. Indeed our breakfast offers a wide range of food. Your comment is carefully noted by our team and will be taken into account for further improvements. I hope we will be able to welcome you again at Pullman Shanghai Skyway. If there is... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

Need more staff on fifty second floor. That being said, the young lady working did a fantastic job handling a very busy room. All guest were taken care off in a very professional manner. I stay in other Pullman properties in China and this was my first time at your Shanghai property and I will be back

Review collected in partnership with this hotel

Helpful?
1 Thank 971rdp
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear 971rdp, thank you very much for your 5-star rating. I am happy to hear that you had a pleasant stay in our hotel. Receiving praise for our staff is the best praise we can get. I will assure that our team from the Executive Lounge will receive your comment. We hope to see you again soon and looking forward... More 

Antwerp, Belgium
Level Contributor
292 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 15 October 2016 via mobile

Rooms are big and spacious (especially for shanghai standards) and the rates are quite democratic for what s on offer. Reception : first approach was a disaster some apprentice, who didn't recognise fidelity cards etc... and hardly understood english... just told me to wait for an hour. After that Christine came and gave me a five star welcome... correct information,... More 

Helpful?
Thank Michel C
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Michel C, thank you for your time to give us this extensive review. It is great to hear that you liked your room. I apologize for the bad first impression as we naturally strive for our staff to perform on a good english and service level. It is very important to us that all of our staff is well... More 

A TripAdvisor Member
Reviewed 5 October 2016 via mobile

Disappointed by this place. I was given a smoking room, which was a very bad start. Without this bad point, the hotel is well located with a nice staff. Room was spacious. The restaurant is very average for a French hotel. The equipment of the gym is old.

Helpful?
Thank A TripAdvisor Member
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Anonymus, thank you for taking your time to leave a comment. We sincerely apologize that your stay was not up to standards and did not meet your expectations. To get more details from you I will send you a private message. Once again we apologize and hope your experience with us will not impair you from visiting the AccorHotels... More 

Brisbane, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2016

I used the Pullman Shanghai Skyway for several nights during a recent business trip to Shanghai. The hotel is entirely up to what you expect from a Pullman facility. Service was really good. Restaurant quality, range and pricing was pretty reasonable. In the main, English was spoken throughout the hotel, with only a couple of exceptions. The rooms were very... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Neil F
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Neil F, thank you for your 5 star review! We are happy to hear that you enjoyed your stay with us and that especially our provided service met your expectations as this is very important to us. We are looking forward to welcoming you again and hope to see you soon. Best regards, Florian Weissauer Guest Experience Manager gem@pullmanshanghaiskyway.com More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna. ... more   less 

Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Region: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: ₹ 7,091 - ₹ 13,637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Pullman Shanghai
Hotel Style:
#41 Spa Hotel in Shanghai
#42 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#71 Luxury Hotel in Shanghai
#84 Best Value Hotel in Shanghai
#91 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Shanghai Skyway Hotel staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Pullman Shanghai Skyway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large with huge picture windows for maximum panoramic view.”
 of 5 bubbles noell977, 24 Nov 2016 | Read review
“higher floor is absolutely necessary. Suite must try it.”
 of 5 bubbles Robert_jann99, 16 Nov 2016 | Read review
“High floor”
 of 5 bubbles 26jarrettp, 19 Sep 2016 | Read review
“If you have a choice, please go for a better hotel”
 of 5 bubbles 40helenl, 5 Aug 2016 | Read review
“Check the promotions, the suites may be cheaper than the normal room”
 of 5 bubbles O9002JMthomasm, 4 Aug 2016 | Read review
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