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Mandarin Oriental Pudong, Shanghai

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Mandarin Oriental Pudong, Shanghai
Mandarin Oriental Pudong, Shanghai
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1,053 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Shanghai
Reviewed 5 days ago NEW

First off lets start with location - if you are on business mainly on the Pudong side then its a fine choice (though the Four Seasons and the Shangri-la are certainly closer to the action). But if you are on business in Puxi (me) or a tourist the location is lousy. Its in the middle of nowhere (in what looks...

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Helpful?
Thank esmerelda81
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear esmerelda81 We thank you very much for sharing your impressions of Mandarin Oriental Pudong, Shanghai following your recent stay. I have taken good note of your feedback on our hotel’s location and I am very sorry to hear about the challenges that you experienced with getting taxis. With regard to the hotel location, please allow me to share with...

Taupo, New Zealand
Reviewed 6 days ago NEW

WOW WOW WOW! We stayed for just 3 nights in a Suite. That is a must for all. We paid to be picked up from the airport in a Mercedes and the service was tops from that point right till when we left. They checked us in in the room itself and the assistance was incredible. We have lounge access...

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Helpful?
Thank Zane C
Piedmont, California
Reviewed 1 week ago

Started our Asia vacation here and arrived on Christmas night. Absolutely loved it. Concierge service was top notch, the welcome gifts for our kids (along with a note from Santa) and the location were fantastic. If you happen to get access to The Club Level, it's amazing. And one of the reception people there (don't know his name) was so...

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Helpful?
Thank Roderick A
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Roderick A Thank you for choosing Mandarin Oriental Pudong, Shanghai for your Christmas holiday. We greatly appreciate you taking the time to share your experience with the broader TripAdvisor community. It is great to hear that you found our concierge service top-notch and our location fantastic. We are also very happy to know that you enjoyed the hotel's buffet...

Reviewed 2 weeks ago via mobile

Missed my connection flight and had 1 night and the following day in Shanghai. Booked Mandarin Oriental and extremely happy with my decision. What started with a very stressful night, turned into an amazing stay at one of the coolest hotels. Bruce with the hotel staff was awesome! Not only did he assist me with an upgrade, but provided me...

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1Thank Greg K
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Greg K Thank you so much for sharing your impressions of Mandarin Oriental Pudong, Shanghai following your recent stay with us. We are so happy to hear that our colleagues were able to delight you and that you found our hotel one of the coolest hotels. Your generous words of praise of our colleagues in particular Bruce will certainly...

Shanghai Region, China
Reviewed 2 weeks ago via mobile

I went there as my husband was on business trip. The room is decorated in Chinese style, in the way I like. Room is large and clean. The hotel is located in Lujiazui, but not close to metro or any shopping mall, need to work 15 mins to the nearest shopping mall or metro station

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Helpful?
Thank XinchenVivi
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear XinchenVivi Thank you for staying with us at Mandarin Oriental Pudong, Shanghai and for taking the time to share your experience with the broader TripAdvisor community. We are happy to hear that you liked our guestroom style. In the meantime, with regard to your comments about the hotel location, please allow me to share with you that our hotel...

Reviewed 2 weeks ago via mobile

We stayed at Mandarin Oriental Shanghai during New Year 2016/17 and had a superb experience in a Mandarin Club River View Room to which we had been upgraded. The room was large and had an excellent view. It featured a.o. a large bathtub placed with a panoramic view over the city. The Spa was first class as was the swimmingpoolarea,...

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Helpful?
1Thank spogie
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear spogie Thank you so much for sharing your impressions of Mandarin Oriental Pudong, Shanghai following your recent stay with us. We are so happy to know that you enjoyed your time at the hotel and that you found our colleagues attentive and helpful. Your generous praises will certainly be shared with the broader hotel team in particular Kent in...

San Francisco, California
Reviewed 2 weeks ago

Exceptional business and leisure hotel. Boyfriend was on a business trip and I went along since I'd never been to China. We stayed 5 days and then the weekend for pleasure. Amazing staff, from the front desk to the concierge to the guys at the front of the hotel hailing cabs and the waitstaff at the first floor lobby lounge....

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1Thank tbears2017
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear tbears2017 Thank you for sharing your experiences at Mandarin Oriental Pudong, Shanghai in details with the broader TripAdvisor community. We are so happy to hear that our colleagues were able to delight you during your stay and that you found our colleagues amazing, patient and knowledgeable. Your kind feedback has been shared with the broader hotel team already and...

Reviewed 2 weeks ago

I have stayed in different hotels like Ritz Carlton/Four Seasons/Peninsula or you name it... pretty much most of the hotels in Shanghai. Usually I am not a big fan of Mandarin Oriental especially the one in Hong Kong. But trust me, Mandarin Oriental Shanghai Pudong is the BEST property ever. Service is excellent and super attentive, a special thank you...

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Thank Erin S
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Erin S What a pleasure it is to read your heartwarming message on TripAdvisor regarding your recent stay with us at Mandarin Oriental Pudong, Shanghai! We are so delighted to hear that you found our service top-notch and that we are your favourite hotel in Shanghai. Your kind and positive feedback has been shared with our colleagues who have...

Shanghai, China
Reviewed 2 weeks ago

I am glad to make the right decision on choosing M.O. Shanghai to celebrate the New Year Eve. We had been to the Oriental Kitchen for buffet dinner a few times last year, it was great on their supreme service and delicious quality of food. Even they don't have a huge selection of choices, but each one is nicely done...

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Helpful?
Thank chingyinli
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear chingyinli Thank you so much for choosing Mandarin Oriental Pudong, Shanghai to celebrate your New Year's Eve with the family. We are so happy to hear that you enjoyed your time with us and that your family had a nice staycation at the hotel. Rest assured that your generous words of praise will certainly be shared with the broader...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I am pleasantly surprised by the space of the room. Check-in was smooth and I was given a room with a good view. The service has been tip top. I stayed for 3 days and never get tired with the breakfast. Highly recommend for business visit.

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Helpful?
Thank Carol_Travelling
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Carol_Travelling Thank you so much for choosing Mandarin Oriental Pudong, Shanghai to stay and for sharing your experience with the broader TripAdvisor community. I am pleased to hear that you enjoyed your stay with us and that you would highly recommend us for any business travelers. Your positive feedback has been shared with our colleagues and we very much...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the Huangpu River, amidst the dramatic skyline of the Lujiazui financial district, Mandarin Oriental Pudong, Shanghai redefines luxury waterfront living in Shanghai. With an unrivalled location, legendary service and world-class facilities, the 362-room hotel and 210 fully serviced executive apartments are poised to become Shanghai's most desirable address. The hotel features 318 spacious guestrooms and 44 suites and is also home to the largest and most expensive Presidential Suite in Shanghai, spanning 788 square metres with a sky garden terrace and magnificent river views. The 210 luxury furnished apartments - from studio to three bedrooms - are Shanghai's only fully serviced riverside residences, and are designed to offer the ultimate in luxury and comfort. Chef Richard Ekkebus of the two-Michelin starred Amber at The Landmark Mandarin Oriental, Hong Kong, will preside at the hotel's Fifty 8° Grill, and Shanghainese celebrity chef Tony Lu will be at the helm of Chinese restaurant Yong Yi Ting. All-day kitchen Zest, Qi Bar, Riviera Lobby Lounge and The Mandarin Cake Shop complete the essential dining options for business and leisure. The Spa at Mandarin Oriental Pudong, Shanghai offers guests Mandarin Oriental's renowned signature therapies and advanced beauty and holistic wellness treatments within a soothing Zen oasis. Additional recreational facilities at Mandarin Oriental Pudong, Shanghai include a fully equipped Fitness & Wellness Centre with a Kinesis wall and Maya Fit virtual trainers; a 25-metre indoor swimming pool; and a thermal bathing facility. The hotel is also perfectly placed for exclusive meetings and conferences in Shanghai. A selection of multi-functional event spaces includes a Grand Ballroom hosting 500 guests, an Oriental Ballroom for 250 guests, plus eight versatile meeting rooms. ... more   less 

Additional Information about Mandarin Oriental Pudong, Shanghai

Address: 111 Pudong Road (S) Pudong, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 15,727 - ₹ 27,982 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Pudong, Shanghai 5*
Number of rooms: 362
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Hotels.com, Ctrip TA, Travelocity, Booking.com, TripOnline SA and Jetsetter so you can book your Mandarin Oriental Pudong, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Shanghai
#1 Romantic Hotel in Shanghai
#1 Spa Hotel in Shanghai
#1 Luxury Hotel in Shanghai
#4 Family Hotel in Shanghai
#166 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental Pudong, Shanghai staff and other travellers.
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Questions? Get answers from Mandarin Oriental Pudong, Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a river view only - if you had a room that looked the other way you would see nothing!”
 of 5 bubbles esmerelda81, 16 Jan 2017 | Read review
“We got a corner river view suite. Its a MUST!”
 of 5 bubbles ZaneC, 15 Jan 2017 | Read review
“Best rooms are facing southwest, which provide stunning views of the Huangpu River”
 of 5 bubbles Yiside, 4 Dec 2016 | Read review
“All rooms in the hotel have views of the river I think. The corner suites have the most stunning views.”
 of 5 bubbles purdey21, 3 Dec 2016 | Read review
“beautiful view, nice layout ”
 of 5 bubbles 10langl, 1 Dec 2016 | Read review
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