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Renaissance Shanghai Caohejing Hotel

Hotels.comUS$ 165*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Shanghai Caohejing Hotel
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308 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

As a frequent business traveler, this hotel is at the top of my ranking and preference for comfort and service. The building and rooms are well maintained, they never fail to greet me with warm greetings welcoming me back and making my stay real comfortable every single time. I have been to many executive floor and lounge of many hotels...

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Helpful?
Thank EdmundChong
Reviewed 3 days ago NEWvia mobile

The hotel has two great restaurants which I had tried during my stays. The Korean BBQ and Chinese restaurant serves delicious food. As I am a frequent business traveler in China, the standard of the food is very good. The hotel staffs at the lobby and the counter are very friendly and the check in / check out process are...

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Thank Michelle K
Reviewed 3 days ago NEWvia mobile

What more does a business traveler want and expect except a warm greeting, a spacious room with creature comforts (iron, kettle, TV), an excellent bed and a great shower! Renaissance Shanghai Caohejing ticks all these boxes with elegance. The choice of eating and drinking venues is satisfactory and the staff speak reasonable English. Beware though, this hotel is in a...

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Thank Antony B
Los Angeles, California
Reviewed 1 week ago via mobile

I came to shanghai for a business trip and the Renaissance Shanghai Caohejing hotel was conveniently located to the offices. The facilities were great and very nicely maintained. The gym was fantastic and very clean with good equipment. The indoor pool and spa were great as well. The staff was also very hospitable, nice attentive, and provided excellent service. I...

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Helpful?
Thank faisalrang
Agnes_Tian, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Warm greetings from Renaissance Shanghai Caohejing Hotel! It is a pleasure to read that you had an enjoyable experience. Thank you for sharing this nice feedback, we look forward to serving you again in the near future!

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Services at the executive lounge on the 26th floor were great. Staff went out their way to help, e.g. online booking a train ticket, which is a challenge if you hold a passport instead of a local identify card and/or does not a 11-digit local mobile phone number. Love to go back!

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Helpful?
Thank A TripAdvisor Member
Agnes_Tian, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Greetings from Renaissance Shanghai Caohejing Hotel! We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the excellent service. We do look forward to welcoming you to our hotel again.

Los Angeles, California
Reviewed 3 weeks ago

The hotel room is not so bad, but it's possibly bad location (was told this is in an industrial area) or bad air quality in Shanghai in general. Just entering hotel lobby made me sneeze, also when inside the room, so strange. Can't sleep well bec my nose is already blocked. This hotel should have air purifier for all their...

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Helpful?
Thank cgo987
RenaissanceCaohejing, Guest Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Thank you for staying here with us at Renaissance Shanghai Caohejing Hotel and taking your personal time to leave us quite a valuable comment about your stay here. All the problems you mentioned have been delivered to related departments for further training and follow up. We deeply value your relationship with the Renaissance Shanghai Caohejing Hotel and are committed to...

Arizona
Reviewed 3 weeks ago via mobile

I stayed at Renaissance for business trip. They always provide the great services. I had a chance to meet with Zoee and her team at club 26th floor, they are very professional and friendly. I will back to stay there again.

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Helpful?
Thank JDcomb
Agnes_Tian, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely...

Holden, MA
Reviewed 4 weeks ago via mobile

Very nice hotel in the CaoHeJing section of Shanghai. Rooms are modern and clean. Beds very comfortable. The staff is extremely professional and friendly. The Club Lounge is a great spot for breakfast - very relaxing and a great view. The Club Lounge team went above and beyond to provide exceptional service. Highly recommend.

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Helpful?
Thank Paul K
Agnes_Tian, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely...

Reviewed 18 April 2017

The staff was corteous, knowledgable ready to assist me. The location of this hotel is away from the downtown are and there was not stores, restaurants available. You must be on a tour or have assistance to move around. The food and its presentation was superb. I enjoyed the capuccino served at my table. Healthy chinese food as well international...

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Helpful?
Thank Leo D
Agnes_Tian, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Warm greetings from Renaissance Shanghai Caohejing Hotel and thanks for your time to share your experience about your recent stay. Hotel is located in Caohejing Hi- Tech Park with 2 subways (line 9 & line 12) nearby and you can use the subways to get to the down town which only takes 30 minutes and 3 stops...

Shanghai, China
Reviewed 14 April 2017 via mobile

Excellent service, perfect lounge. The lounge provides small food till 12:00pm. When my family come back we can still have a rest and enjoy some fruit and drink. Any requirement they can fulfill immediately. My wife and children are very happy. Thank you Heather Andrea and Claire for the warm service !

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Helpful?
Thank yan2020
Agnes_Tian, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at Renaissance Shanghai Caohejing Hotel. We are most delighted to have you back again and hope our executive level service will always meet your needs. We look forward to seeing you back at the Renaissance Caohejing.

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04/06/2017 05/06/2017
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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of Shanghai Caohejing Hi-Tech Park in the city’s Xuhui district, the area’s first international brand, a Marriott Luxury & Lifestyle Hotel accommodates both business and leisure guests with 373 Deluxe Rooms, Club Rooms and Suites, including Club Floor and Presidential Suite. Guests additionally benefit from a fully-staffed Business Center, 1,160m2 of fully �C equipped, Wi-Fi accessible meeting and event space; and four exceptional restaurants, Club Lounge and round-the-clock Room Service delivering the best in local and international cuisine. Relaxation and leisure options include 24-hour Fitness Center, indoor swimming pool and professional TOUCH SPA facilities. ... more   less 

Additional Information about Renaissance Shanghai Caohejing Hotel

Address: No.397 Tianlin Road, Caohejing High-Tech Park, Shanghai 200233, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Caohejing Development Zone
Price Range: ₹ 7,522 - ₹ 17,453 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Shanghai Caohejing Hotel 4.5*
Number of rooms: 373
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Shanghai
#17 Luxury Hotel in Shanghai
#22 Business Hotel in Shanghai
#89 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Caohejing Hotel staff and other travellers.
2 questions
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Questions? Get answers from Renaissance Shanghai Caohejing Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need something? Just ask. They are anxious to help!!”
ScottyChicago_IL, 25 Mar 2017 | Read review
“Any floor, rooms are good.”
gchjlfoster, 3 Feb 2017 | Read review
“I am sure that all rooms are opulent and stunning!”
885margaretc, 15 Dec 2016 | Read review
“pay a little bit for the club access room if you can..”
KudosKompliments, 9 Dec 2016 | Read review
“Higher floor suite at the corner”
376billl, 3 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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