We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/12/2017 1/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    12 Hengshan Road, Xuhui District, Shanghai 200031, China
    Save
    Lowest prices for your stay
    31/12/2017 1/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$ 371
    US$ 269
    SAVE US$ 102
    US$ 371
    US$ 370
    Traveller (310)
    Room & Suite (94)
    Dining (23)
    Overview
    • Excellent74%
    • Very good15%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand suite” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 269.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanghai hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "84a31388a9c44fdbacc895bd2e69d2ed", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3258620,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":12,"year":2017},"checkout":{"day":1,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"84a31388a9c44fdbacc895bd2e69d2ed","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":371,"lowestMetaPrice":269,"additionalPartner":false,"highestMetaPriceDisplay":371,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":371,"lowestMetaPrice":269,"highestMetaPriceDisplay":371,"hotelName":"Twelve at Hengshan, a Luxury Collection Hotel, Shanghai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg0YTMxMzg4YTljNDRmZGJhY2M4OTViZDJlNjlkMmVkIiwiQUlLIjoiNGMwZjg1Njk2YTEzNGQ5Y2JkNTY5ZWFkYmMxYTM5ZDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/12/2017", "checkOut": "01/01/2018", "lowestPrice": "US$ 269", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (528)
    There are newer reviews for Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 294 reviews

    Reviewed 24 June 2017 via mobile

    I recently stayed 4 nights in this Luxury Collection hotel and the service level and the perfect location within the French Concession is excellent. The modern and spacious rooms, especially the one facing the courtyard are extremely peaceful and almost serene for an inner city...More

    1  Thank TobyZurich
    Response from Marcom_12HSLC, Marketing Communication Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 26 June 2017

    Dear TobyZurich, Thank you very much for taking the time to share your feedback regarding your recent stay at Twelve at Hengshan, The Luxury Collection Hotel, Shanghai! We are very delighted to hear that you are satisfied with Hotel sevrices, location and amenities. As you...More

    Reviewed 21 June 2017

    The hotel is located at the nice location with great service. However, you cannot expect a great view from your room and it is surrounded by other buildings. The service level at the breakfast restaurant is a bit lower than my expectation.More

    Thank GCheung114
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 22 June 2017

    Dear GCheung114, Welcome to Shanghai! We are glad that you enjoyed your trip at Twelve at Hengshan, The Luxury Collection Hotel, Shanghai. Thank you for your nice remark about Hotel nice location and services. Please accept our apology that not good enough service caused an...More

    Reviewed 13 June 2017

    Just spend a week in that great hotel with unmatched service and fantastic location. It’s right in the heart of the French Concession and you feel like that you are somewhere on the country side. I had to drive every day to Shanghai convention center...More

    Thank 78
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 14 June 2017

    Dear valued guest, We feel so happy that you chose Twelve at Hengshan, The Luxury Collection Hotel, Shanghai and had a nice memory with us. Our hotel is located in Hengshan Road, where is in the center of the City, convenient to reach to shopping...More

    Reviewed 9 June 2017

    Very comfortable guest rooms with all the amenities you would expect. excellent wifi and excellent service from all staff. Breakfast is one of the better selections you will find in Shanghai, but just a bit strange to go down to lobby and have to go...More

    1  Thank ScottSki88
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 12 June 2017

    Dear ScottSki88, Welcome to Shanghai! We are glad that you enjoyed your trip at Twelve at Hengshan, The Luxury Collection Hotel, Shanghai. Thank you for your nice remark about Hotel amenities, good location and services. As you mention, different elevators to rooms and Hotel restaurants...More

    Reviewed 9 June 2017

    Have stayed now second time and enjoy it more and more. Very pleasant atmosphere, very good service, clean room and fantastic breakfast buffet. All in all - experienced great & relaxing stay. Anytime again.More

    1  Thank mjgreutert
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 12 June 2017

    Dear mjgreutert, Welcome to stay in Twelve at Hengshan, The Luxury Collection Hotel, Shanghai! We feel so happy that you like Hotel service, rooms and food, and your good comment will motivate us to keep providing good services to our valued guests. Welcome back next...More

    Regal International East Asia Hotel
    413 reviews
    #95 of 5,161 hotels in Shanghai
    0.5 km
     
    Anting Villa Hotel
    154 reviews
    #136 of 5,161 hotels in Shanghai
    0.3 km
     
    Fenyang Garden Boutique Hotel
    99 reviews
    #153 of 5,161 hotels in Shanghai
    1.3 km
     
    Hengshan Picardie Hotel
    271 reviews
    #169 of 5,161 hotels in Shanghai
    0.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 179 - US$ 295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Shanghai
    • #17 Luxury Hotel in Shanghai
    • #38 Business Hotel in Shanghai
    • #55 Romantic Hotel in Shanghai
    • #156 Best Value Hotel in Shanghai
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Agoda, Travelocity, Hotwire, Ctrip TA, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Twelve at Hengshan, a Luxury Collection Hotel, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Former French Concession / Hengshan Road
    Add Photo Photos
    Traveller (310)
    Room & Suite (94)
    Dining (23)
    Pool & Beach (10)
    Hotel & Grounds (241)
    Bathroom (30)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
    Former French Concession
    While there are technical borders to the area formerly
    governed by the French in Shanghai, the "French
    Concession" of today is an amorphous neighborhood that
    is a favorite of the city's foreign residents. While
    it is mostly within the Xuhui district, residents will
    sometimes include parts of Jing'an and Luwan in their
    mental maps of the Former French Concession. The area
    seems frozen in time, characterized by quiet,
    ...More
    Nearby HotelsSee all 5,161 hotels in Shanghai
    Regal International East Asia Hotel
    413 reviews
    .47 km away
     
    Anting Villa Hotel
    154 reviews
    .29 km away
     
    Hengshan Picardie Hotel
    271 reviews
    .64 km away
     
    Nearby Restaurants
    Garlic
    144 reviews
    .20 km away
    La Bodeguita del Medio
    22 reviews
    .09 km away
    Shari Modern Japanese cuisine
    35 reviews
    .23 km away
    Tops & Terrace
    17 reviews
    .06 km away
    Nearby Attractions
    Shanghai Former Residence of Soong Ching Ling (Song Qingling Guju)
    78 reviews
    .70 km away
    Xujiahui Business Circle
    34 reviews
    .90 km away
    Shanghai Library (Shanghai Tushuguan)
    32 reviews
    .72 km away
    Wukang Road
    12 reviews
    .74 km away
    Ask a question
    Questions & Answers
    macjon
    16 January 2017|
    AnswerShow all 2 answers
    Response from William S | Reviewed this property |
    Our particular rate did not include breakfast during that stay though it was an option. I did have breakfast included in all my other SPG stays in China. I would check your reservation or with your booking agent.
    0
    Votes
    weecolt
    18 November 2016|
    AnswerShow all 2 answers
    Response from GDHotROAD | Reviewed this property |
    I am a traveler not the hotel but they have roll a ways and spacious rooms
    0
    Votes
    Room Tips
    "Court view rooms are nice"
    Read review
    "Courtyard rooms and suites"
    Read review
    "Choose of Balcony room."
    Read review
    "Free Wi-Fi, Center courtyard"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing