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Shanghai Marriott Hotel Hongqiao

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#89 of 4,967 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel Hongqiao
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466 Reviews from our TripAdvisor Community

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There are newer reviews for Shanghai Marriott Hotel Hongqiao
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Showing 251: English reviews
Bozeman, MT
Reviewed 4 August 2011

Good hotel, great breakfast buffet. However, a few important details makes me rate the hotel as "average": First the location: if you want to have a decent dinner (especially if you don't speak Chinese) then good luck. The restaurant in the hotel is extremely expensive. (for a good beer and a good bbq sandwich try Bubba's next door). The bed...

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Helpful?
Thank rovaMT
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear rovaMT, Thank you for your comments concerning you stay at our hotel. We have investigated the service issues you mention and It is unfortunate that you encountered such a situation. Our team prides itself on customer service but clearly you didn’t experience it on this occasion. Our Concierge team is constantly recognised by our regular guests for their exceptional...

hk
Reviewed 21 July 2011

1. very poor reception, put the room key in an envelop on the counter, w/o telling me this is the key, and attended to her own stuff. 2. very old facility, which i understand, but the room was so damp, i am sitting here writing this review and can hardly breathe. the air con is on, so i guess the...

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Thank treatable
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear teatable, Thank you for taking the time to post your comments on Tripadvisor website. Our goal is to provide guests with a comfortable and relaxing atmosphere and therefore it is extremely valuable to receive feedback in order to know how we can improve any part of the hotel experience. We are sorry that you express disappointments but want to...

Melbourne, Australia
Reviewed 24 June 2011

The second time I've stayed at this hotel and I have to say that it's the best hotel I've stayed at in this part of town although I wouldn't necessarily recommend it to visitors to Shanghai unless they have a particular reason for staying this side of the city. For me, it's close to my company's regional office. Rooms are...

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1Thank Richard H
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear RBH58, Thank you for taking the time to provide feedback regarding your stay experience at Shanghai Marriott Hotel Hongqiao. It is pleasing to read that you enjoyed your stay with us, and we are delighted you have chosen to share this feedback through Tripadvisor. It was indeed a pleasure having you as our guest. We are delighted to know...

Chicago, Illinois
Reviewed 23 June 2011

this is a true 5 star hotel in shanghai. i will definately stay here again. great location. great service. worth the money.

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Helpful?
Thank lanceericson
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear lanceericson, Thank you for sharing your kind comments regarding your stay experience at Shanghai Marriott Hotel Hongqiao. We were delighted to read that you enjoyed your stay with us and so pleased that you took time to share this with Tripadvisor’s readers. It certainly sounds like you explored our hotel and got the "Marriott" hospitality. We would love to...

Hanoi, Vietnam
Reviewed 9 May 2011

I was looking for a decent hotel near the Hongqiao airport, and thought i got it right when i booked this hotel.... however, after checking in, the room was very old and the hotel seemed to be an old one... next time i am going to make sure i look at the age of the hotel.... I also paid quite...

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Helpful?
Thank AJ7171
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear AJ7171, Thank you for taking the time to give me your feedback about your last experience. As the first Marriott branded hotel in Shanghai and the closest Marriott hotel near Hongqiao Airport, we have been continuously improving our facilities and services. We are still making adjustments in order to serve our guests better of these years. We do in...

hawaii
Reviewed 28 April 2011

This hotel is probably ok if you can get a decent internet rate (their walkin rate is $282) and if you just need to stay near the airport for one night. Otherwise look elsewhere. Room is adequate but not a good value. Beds very hard. Also noisy with elevated road on one side, school on the other. A short walk...

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Helpful?
Thank divergirl99
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Divergirl, We would like to express our sincere "Thank You" for choosing the Shanghai Marriott Hotel Hongqiao. Since we understand that every guest has different needs, we try to cater to all guests and this being said we do have soft mattresses available upon request. We can also advise that the hotel is currently changing all mattresses to pillow...

Encino
Reviewed 12 April 2011

The Marriott is a decent hotel located 10 kilometers from the City Center. The beds are very hard. For the same price, there are better options.

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Thank EncinoJason
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Jason, Thank you for your comments. Since we understand that every guest has different needs, we try to cater to all guests and this being said we do have soft mattresses available upon request. We can also advise that the hotel is currently changing all mattresses to pillow top mattress by the end of June 2011. Welcome to our...

Gothenburg, Sweden
Reviewed 10 April 2011

Friendly and professional welcome, reasonably fast check-in. Slightly outdated style - however still very nice and clean - and the bed was very good. Good happy hour and reasonable breakfast buffé in the Executive lounge. Walking distance to great food, bars and copy market as well as subway station for easy access to the city center. I was offered a...

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Helpful?
Thank David A
marriott_hq, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Mr. Ai Warmest greetings from Shanghai Marriott Hotel Hongqiao! Thanks so much for posting and sharing your wonderful experience staying with us and in Shanghai.Your description of Shanghai transportation and subway line 10 in front of our hotel were highly appreciated as this is truly help for for other guests get to know better of Shanghai. Thanks again and...

Rochester Hills
Reviewed 26 January 2011

I usually stay at this hotel 1-2 times per year. I have to say that every visit their service and cleanliness has improved. This hotel staff has what it takes to be world class in each aspect. From the breakfast in the morning to the bar staff in the evening, it is a pleasure to visit this property. I will...

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Helpful?
Thank tkmanthor
marriott_hq, Marcom Mgr at Shanghai Marriott Hotel Hongqiao, responded to this review

Thank you for your comment and support! We are very pleased to provide a home away from home with excellent service for you. And finally, we expect you to relax our nely renovated fitness center. Happy year of Rabbit!

Cape Town Central, South Africa
Reviewed 25 December 2010

Although a large hotel, the Shanghai Marriott Hongqiao maintains a solid customer focus and treats its guests with respect and recognition. Guests are warmly welcomed on arrival and shown to their rooms. My luggage had been left behind in Sydney (thank you Qantas) but the hotel staff could not have done more to assist me, including arranging for a staff...

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Helpful?
Thank Worldtravelleraust
marriott_hq, Marcom Mgr at Shanghai Marriott Hotel Hongqiao, responded to this review

Thank you for choosing Marriott Hongqiao! Our highest mission is to provide genuine care, showing passion and always exceeding the expectations of our guests. We wish you a great experinece and looking forward to seving you next time. Happy year of Rabbit!

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes' walk from the nearest #10 Metro Longxi Road station, 15 minutes' drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan' an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. Beginning 10th October 2016, the hotel will undergo an upgrade to part of guestrooms and facilities (daily from 9am to 05:30pm) until further notice. ... more   less 

Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: ₹ 12,773 - ₹ 23,647 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Marriott Shanghai
Shanghai Marriott
Hotel Style:
#75 Business Hotel in Shanghai
#85 Luxury Hotel in Shanghai
#181 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Hongqiao staff and other travellers.
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Wichita, Kansas

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Questions? Get answers from Shanghai Marriott Hotel Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for the price of 1200 rmb you can get a great room downtown it wasnt worth the money at all , and the room was old”
 of 5 bubbles W3352LValberts, 19 Mar 2017 | Read review
“higher floors for better view”
  • comfy bed, nice chair for relaxing, too. Large desk in room as well
  • small area with tea service
 of 5 bubbles joboxer555, 14 Sep 2016 | Read review
“ask back side not on the main road side”
 of 5 bubbles jcmsak1, 10 Aug 2016 | Read review
“pick another hotel!!!!”
 of 5 bubbles 750LisaB750, 6 Aug 2016 | Read review
“Get a room on the inside facing the central court - that will avoid road traffic noise.”
 of 5 bubbles kharland, 21 Apr 2016 | Read review
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