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Grand Mercure Shanghai Baolong

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240 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Shanghai Baolong
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Showing 100: English reviews
Novato
Reviewed 10 January 2016

Baolong Hotel is a very good value hotel at its price. It is located in the older business area of Shanghai. It is not in the general area of current tourist hotels and shopping areas. Baolong is/was a 5 stars hotel. It has a grand lobby area and the rooms are quite big. Time has caught up with the hotel....

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Helpful?
1Thank Phillip N
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Malden, Massachusetts
Reviewed 7 December 2015

It is an older hotels, but it is centrally located, not too far from Metro line. You can take metro from airport to reach Baolong hotel. They also serve quite good breakfast. It is not a 5 star hotel, it needs to be updated.

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Helpful?
Thank keropie2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Reviewed 20 September 2015 via mobile

This was my 5 th stay in this hotel. As always this hotel is best for business travellers who has to mainly visit hongkou district of shanghai. The bathroom is excellent n the toiletries r very good. The breakfast spread is good with lot of options. The staff is good in the restaurant and eager to serve.

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Helpful?
Thank NishantArya
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Chennai, India
Reviewed 13 September 2015

Stayed with a group of 97 guests. Hotel & Staff are good. Breakfast spread was good. Location is little off the attractions but still manageable. Rooms had kettle with tea & coffee sachets. Would prefer to stay again.

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Helpful?
1Thank Shabbir_1404
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Belfort, France
Reviewed 26 August 2015 via mobile

Price is quite expebsive compare some other hotels more located in the city center. Rooms need to be refreshed and have a permanent remainibg cigaret smell. Employees are not really smily and nice with customers. Food at the buffet is poor quality.

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Helpful?
1Thank Baliren80
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest: Thank you for taking the time to tell us about your experience at Shanghai Baolong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Every day, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Cambridge, United Kingdom
Reviewed 27 July 2015

We stayed here for 6 nights for business in the area so the hotel was well- positioned for this, though not for the main attractions. The rooms are clean and comfortable ( if a little worn) and the public areas are impressive. The lobby is spectacular and the buffet style restaurant serves a wide selection of very good food at...

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Helpful?
2Thank Peter M
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in our hotel and having your comments shown here. We are always considering how can we do better service for the guest,it is really our pleasure to here that you have had a good stay with us. Our passions for improving the service quality are boundless,we believe that we would make progress day after...

Manila, Philippines
Reviewed 3 July 2015

Over-all, the hotel's service is impressive. They have clean, spacious rooms, wide selection for breakfast and lunch buffet and polite and helpful staff. They even helped us report the taxi driver who charged us more than double when we arrived from the airport. Location is the major turn off with this hotel. Guests would have to travel around 30 minutes...

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Helpful?
1Thank Xenia A
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Baolong Hotel Shanghai . It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Tehran, Iran
Reviewed 26 June 2015

Rooms are clean and spacious. Breakfast is really good. The only problem is that its location which there is not anything to do. After sunset even those small shops nearby get closed. The neighborhood is really boring. Drinks are very expensive inside hotel.

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Helpful?
1Thank Ali Reza D
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. We are sorry that you felt not satisfied with the location of the hotel,but around 10 minutes' drive away from the hotel there is a good place named Wu Jiaochang where you can do some shopping...

Bangalore
Reviewed 5 June 2015

My wife & I along with a few friends had undertaken 10N/11 Days tour of China organised by Chariot Travels Ltd Bangalore from 20th May to 31st May visiting Beijing,Shanghai,Hongkong & Macau.During the Shanghai leg of tour we stayed in this hotel for 3 nights.It is 4star hotel .The rooms were comfortable with Kingsize beds with complimentary breakfast which had...

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Helpful?
1Thank HemanthPai
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Atlanta, Georgia
Reviewed 27 May 2015

Extremely poor Elevator service. Poor Wi-fi. V.good spread for breakfast.comfortable room.too noisy in the lounge as one can expect. Air conditioning is good.good value for money for a four star hotel. . The service was good. Helpful employees. Of course in China I could not get Google, something one should. expect. The security is good. You have to swipe your...

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Helpful?
1Thank Narsu-atl
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in our hotel and taking the time to tell us about your experience . I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important...

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Staying in Hongkou

Neighbourhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Baolong Hotel Shanghai is located close to major shopping areas, points of interest and cultural centres, including local attractions such as Lu Xun Park, historic Duolun Road and Fudan University. Capturing the essence of both old and newShanghai, this heritage listed hotel has 372 spacious rooms with a warm and elegant decor. Conference facilities, 3 restaurants and 2 bars make this an ideal destination for business and holiday travellers seeking convenience, comfort and luxury. ... more   less 

Additional Information about Grand Mercure Shanghai Baolong

Address: No.180 Yixian Road, Shanghai 200434, China
Region: China > Shanghai Region > Shanghai > Hongkou , Jiangwan / Wujiaochang
Price Range: ₹ 4,491 - ₹ 7,106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Shanghai Baolong 4*
Number of rooms: 321
Reservation Options:
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai
Hotel Style:
#33 Best Value Hotel in Shanghai
#130 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Shanghai Baolong staff and other travellers.
4 questions
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Strasburg, Colorado, United States
over a year ago

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Questions? Get answers from Grand Mercure Shanghai Baolong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a slow walker or difficulty in walking, please request for a room closer to the lifts.”
 of 5 bubbles ashokt570, 29 Aug 2016 | Read review
“None of the rooms I saw were great location”
 of 5 bubbles TravelPasstime, 8 May 2016 | Read review
“Big hotel not very busy when I stayed there. Ask for a better room, you might get it.”
 of 5 bubbles 188phillipn, 10 Jan 2016 | Read review
“If you are a none smoker you need to request a no smoking room. Rooms away from the highway are quieter.”
 of 5 bubbles petermK6300FO, 27 Jul 2015 | Read review
“At least try to get those with overlooking to the street”
 of 5 bubbles Arsham1355, 26 Jun 2015 | Read review
5 of 5