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Pudong Shangri-La, East Shanghai

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#16 of 4,573 Hotels in Shanghai
Certificate of Excellence
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Pudong Shangri-La, East Shanghai
Pudong Shangri-La, East Shanghai
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2,887 Reviews from our TripAdvisor Community

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Showing 1,363: English reviews
Reviewed yesterday NEWvia mobile

To be open. I am quite a fan of the Shangri-la chain and the Pudong member of the family has never disappointed. The staff is friendly, attentive and helpful. The facilities always clean and comfortable. Don't miss the breakfast buffet on the second floor with an assortment second to none.

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Helpful?
Thank Fred M
Hong Kong, China
Reviewed 2 days ago NEW

I used to love the Shangri-la fifteen years ago, and they were the first to enter the China market. But time has changed and with so many international brands, they need to get up to par with time. My recent stay at the Pudong Shangri-la started with a bang but kind of frizzo off. First of all, their staff are...

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Helpful?
Thank clubikon
Vancouver, Canada
Reviewed 3 days ago NEW

Good attention to detail, very friendly staff and warm welcome. The Horizon club is great place to escape and enjoy the views of the city. I always look forward to my stays when travelling here or in Dalian city.

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Helpful?
Thank Clay H
Kemsing, United Kingdom
Reviewed 3 days ago NEW

Superb hotel, great value. Stayed on the Horizon Club floor with use of the private dining room and club bar. Comp drinks and snacks were amazing, and the service was second to none. Superb views over the river to the Bund. My only complaints are the corridor carpets were a little grubby and my business partner was put into a...

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Helpful?
Thank dmiall
Bergen, Norway
Reviewed 4 days ago NEW

Lobby bar not interested to serve European and had to buy a bottle of champagne, if they had at all. Some other restaurants at the hotell was "empty" for both some of the food and champagne. This service was not what a golden cirkle member expected.

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Helpful?
1Thank Helge-Benedikte
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Helge-Benedikte, Thank you for choosing the Pudong Shangri-La Hotel for your recent visit to Shanghai. I would also like to thank you for taking the time to provide us with your valuable feedback. Your comments have been well noted and we are working on the aspects that you have mentioned in order to make our customers more satisfied with...

Haifa, Israel
Reviewed 1 week ago

This has been my 6th or 7th stay with the PU Dong Shangri La. They always improve and surprize me each time. Their facility is tip top clean and well maintained. Rooms are spacious and comfortable. Delicious food, and wonderful service.

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Helpful?
Thank ns0404
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear ns0404, Thank you for choosing the Pudong Shangri-La again for your most visit to Shanghai. As a frequent traveler and reviewer on Trip Advisor I appreciate you taking the time to write your review. I am delighted to hear that you had a fantastic stay with us and found our service exceptional. I am thrilled you enjoyed your stay...

Stuttgart, Germany
Reviewed 1 week ago

It´s always a pleasure if you come back to Shanghri-la and to have this warm welcome of the people especially in the Horizon Club where I checked in. It´s a perfect place to stay in Shanghai! Metro station and a lot of other sightseeing possibilities is very close to the hotel!

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Helpful?
Thank h918
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear h918, Thank you for choosing the Pudong Shangri-La for your visit to Shanghai. As a frequent traveler I appreciate you taking the time to write your review on Trip Advisor. I am thrilled you enjoyed your stya in the Horizon floor and even ranked Pudong Shangri-La as one of the best place to stay in Shanghai, there is not...

Shanghai, China
Reviewed 2 weeks ago

Every time if I stay in Pudong Shangri La I feel me warmly welcomed . You feel that the staffs , especially in the Club ( where check in and out, have breakfast ,...) like the job, are very well educated and help to feel similar to be at home.

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Helpful?
Thank hermann B
TeresaKoh2016, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Hermann B, Thank you for choosing Pudong Shangri-La, East Shanghai on your recent stay, and taking the time to share your feedback with us here. A Shangri-La, we understand that true luxury means quality time well spent, and our team members will do all we can to ensure you enjoy a feeling of always being at home away from...

Vancouver, Washington
Reviewed 2 weeks ago via mobile

Hugh end business hotel close to radio tower. Breakfast was top notch, workout room was great, and room was clean. WIFI was strong and had plenty of English speaking television. Room was comparable to what you could find in the states.

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Helpful?
Thank Jim U
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Jim U, Thank you for choosing the Pudong Shangri-La for your visit to Shanghai. As a frequent traveler I appreciate you taking the time to write your review on Trip Advisor. I am thrilled you had a great stay with us and enjoyed our Breakfast in Yi Cafe and attentive service. Thank you again for your wonderful feedback and...

Toronto, Ontario
Reviewed 2 weeks ago

Everything about this hotel is excellent: great location, friendly and attentive staff, modern and clean rooms, tasty food... I've been staying at this hotel for business for a few times and I strongly recommend it to all fellow travelers.

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Helpful?
Thank sophxu
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear sophxu, Thank you for choosing the Pudong Shangri-La for your most visit to Shanghai. As a frequent traveler and reviewer on Trip Advisor I appreciate you taking the time to write your review. I am delighted to hear that you had a fantastic stay with us and enjoyed our attentive service and savory food. I look forward to opportunity...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention. ... more   less 

Additional Information about Pudong Shangri-La, East Shanghai

Address: No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 13,675 - ₹ 20,915 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pudong Shangri-La, East Shanghai 5*
Number of rooms: 952
Reservation Options:
TripAdvisor is proud to partner with Amex, Shangri-La Hotels and Resorts, Hotels.com, Booking.com, HotelTravel.com, Ctrip TA, Travelocity, Priceline, Agoda, Odigeo and Jetsetter so you can book your Pudong Shangri-La, East Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pudong Shangri-La Shanghai Hotel Shanghai
Pudong Shangri La Hotel Shanghai
Shangri La Shanghai
Hotel Style:
#13 Romantic Hotel in Shanghai
#16 Luxury Hotel in Shanghai
#17 Business Hotel in Shanghai
#23 Family Hotel in Shanghai
#167 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pudong Shangri-La, East Shanghai staff and other travellers.
5 questions
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Wakefield, United Kingdom
Burbank, California
6 months ago

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Questions? Get answers from Pudong Shangri-La, East Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better stick to the "newer wing" called Grand Tower and Bund View...”
 of 5 bubbles clubikon, 7 Dec 2016 | Read review
“Pick the club floors, the river view rooms are very expensive. Use the club bar and sit in the Window.”
 of 5 bubbles dmiall, 6 Dec 2016 | Read review
“high floor”
 of 5 bubbles Helge-Benedikte, 5 Dec 2016 | Read review
“Enjoy the magnificent view.”
 of 5 bubbles ns0404, 30 Nov 2016 | Read review
“Bund view in the upper floors”
 of 5 bubbles h918, 26 Nov 2016 | Read review
5 of 5
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