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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
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    24/12/2017 25/12/2017
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    US$ 190
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    Traveller (627)
    Room & Suite (165)
    Dining (53)
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    Overview
    • Excellent55%
    • Very good30%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (54 reviews)
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
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    The PuLi Hotel and Spa
    1,513 reviews
    #4 of 5,161 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    795 reviews
    #18 of 5,161 hotels in Shanghai
     
    Pei Mansion Hotel
    65 reviews
    #453 of 5,161 hotels in Shanghai
     
    URBN Boutique Shanghai
    613 reviews
    #34 of 5,161 hotels in Shanghai
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,788)
    There are newer reviews for The Portman Ritz-Carlton, Shanghai
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    661 - 665 of 1,194 reviews

    Reviewed 27 March 2015 via mobile

    Very convenient location and spacious room. Efficient check-in and check-out service at the reception. Just that the foods from room service are really terrible. It's either tasteless or of a wrong taste. Luckily there are quite a few good restaurants on the side of the...More

    Thank IrisITL
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 27 March 2015

    I recently spent 3 nights at the Portman whilst travelling on business. From the moment I arrived I was well looked after. The Bell Boy accompanied from the front door all the way to the check in desk and then waited to take me up...More

    Thank Laura W
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 25 March 2015

    Our 5 day stay at the Portman Ritz Carlton was A1! The staff really makes the experience memorable. Any request was immediately handled by whichever hotel staff that you approached. We encountered several interns who were in training there and even they could handle all...More

    Thank Terrence W
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 25 March 2015

    I don't write too many review because frankly, you get what you pay for. However, in this case, this hotel deserves one because they went above and beyond. I have stayed at numerous Ritz Carlton and other luxury hotels around the world for many years....More

    1  Thank TIMSF280
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 22 March 2015

    Although the building itself is a bit dated, it was designed by John Portman and is a great example of his architecture. Inside, it is very updated and luxurious. We stayed on the Club level and couldn't have been happier with all of the great...More

    Thank telwyn
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    The PuLi Hotel and Spa
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    URBN Boutique Shanghai
    613 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 164 - US$ 296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #38 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #163 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Ctrip TA, Orbitz, Agoda, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
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    Traveller (627)
    Room & Suite (165)
    Dining (53)
    Pool & Beach (12)
    Hotel & Grounds (393)
    Bathroom (67)
    Business Centre & Event Rooms (13)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Jing An Shangri-La, West Shanghai
    795 reviews
    .47 km away
     
    URBN Boutique Shanghai
    613 reviews
    .77 km away
     
    Pei Mansion Hotel
    65 reviews
    .17 km away
     
    The PuLi Hotel and Spa
    1,513 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    474 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    263 reviews
    .09 km away
    Element Fresh Restaurant
    586 reviews
    .07 km away
    Big Bamboo Sports Bar & Grill Shanghai
    160 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    134 reviews
    .56 km away
    Shanghai Exhibition Center
    29 reviews
    .45 km away
    Westgate Isetan Department Store
    28 reviews
    .55 km away
    Shanghai Shangcheng
    23 reviews
    .28 km away
    Ask a question
    Questions & Answers
    EuroAsiaJetter
    13 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    r0m8470
    9 September 2017|
    AnswerShow all 2 answers
    Response from WenyiXia | Reviewed this property |
    If you stay at the Club level room, you'll have club lounge access as well as the Complimentary limousine services.
    1
    Vote
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Room Tips
    "hotel staffs are helpful to give youa room with good city view"
    Read review
    "Worthwhile to spend the extra for the Club floor with access to Club lounge"
    Read review
    "City view is nice"
    Read review
    "Highly recommend spending a bit more for a Club Lounge room"
    Read review
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