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The Portman Ritz-Carlton, Shanghai

Expedia.comUS$ 168*
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#55 of 4,968 Hotels in Shanghai
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$ 186*
US$ 168*
US$ 186*
US$ 168*
US$ 186*
US$ 168*
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The Portman Ritz-Carlton, Shanghai
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1,410 Reviews from our TripAdvisor Community

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There are newer reviews for The Portman Ritz-Carlton, Shanghai
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Showing 914: English reviews
Shanghai, China
Reviewed 3 February 2013

Nice hotel, good-sized rooms. We had two double rooms on the club level. The club is a good value - particularly for breakfast. The pool was fine, the lobby was very pretty. The location of the hotel is quite good. I would recommend it.

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Helpful?
Thank Tralmix
Beijing, China
Reviewed 30 January 2013

The hotel is supernice. Me and my friend stayed there and we loved the hotel. It is located nearby Jing'An temple. The rooms are spacious and the area is nice. Very central. Swimming pool and other facilities offered by the hotel are supergood. You can easily visit Shanghai's attractions from there. Recommended.

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Helpful?
Thank rdinbj
Singapore, Singapore
Reviewed 25 January 2013

This hotel is in need of an update but it is still good value for money. The surroundings is super high end and the location is just priceless. Stay there everytime I go to Shanghai and the staff are nice and friendly, it is a place where you will go for business and meet business associates. Surrounded by many eateries...

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Helpful?
Thank paullings
Germany
Reviewed 14 January 2013

We stayed in a normal twin-bed room of the Portman Ritz-Carlton for 5 nights in January 2013. The hotel is well-located in a rather fancy neighbourhood, 5 minutes away from the metro. The rooms are nice – well decorated and functional. They could be larger, but nevermind. The beds are wonderful. Anyway, there are many spots in the room (and...

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Helpful?
Thank monsieur_touriste
Chicago, Illinois
Reviewed 10 January 2013

I have been to this hotel a couple of times in the past weeks in January 2013 to meet a business partner who stayed there. There are some young men standing at the elevators at the entrance. I assume they were customer service/security/luggage boys. The first time I went there, they asked me where I was going to and swiped...

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Helpful?
1Thank atwater5122
Perth, Australia
Reviewed 2 January 2013

Only stayed a few days here, amenities very good but check in and check out were not the best experiences, I would have expected more friendly service for a hotel with this name. Wifi was very fast in the room. Also advice from the concierge was not always spot on, wasted a bit of time because of this

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Helpful?
1Thank Robert W
Wanaka, New Zealand
Reviewed 30 December 2012

Last stayed at the Portman 4 years ago. Location is convenient for visiting the French Concession which is the way Shanghai used to be. A fine place to stay with attention to detail in the rooms and public areas. Service is high quality and as a single traveller, did not feel ignored. Was able to easily get a "to go"...

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Helpful?
Thank Sharon O
Singapore, Singapore
Reviewed 30 December 2012

I stayed at the Portman Ritz for business for two nights. The location is quite good but not as close to the Bund as several other leading hotels and obviously not a smart choice if visiting Pudong given its fair commute with traffic. A number of nice shopping centres near the hotel if you have some spare time. The service...

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Helpful?
Thank RRRP
Alvin J, Quality Manager at The Portman Ritz-Carlton, Shanghai, responded to this review

Thank you for sharing your comments on TripAdvisor, and we are glad that you like our hotel. Our service and facilities have continuously been improved since January 2012 when you stayed with us, and I look forward to welcoming you back very much.

New York City, New York
Reviewed 28 December 2012

This is a classic Ritz. Great service and great decor. I took a cab from the airport to the resort which was a memorable and harrowing ride (Shanghai taxi drivers are some of the world's most notorious drivers). It was nice to find out that most, if not all, of the employees at the Ritz spoke English. Check-in was a...

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Helpful?
Thank Brian O
Anchorage, Alaska
Reviewed 23 December 2012

Former Shangri-La hotel now a Ritz-Carlton and as wonderful as ever. All staff spoke English (and/or multiple other languages). Front desk was the most efficient of any hotel I've visited in China. Rooms are on-par w/other Ritz (or similar) properties. Very large health club with free weights, numerous treadmills, elipticals, etc. Pool and spas under renovation and will re-open in...

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Helpful?
Thank AKroaming

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02/04/2017 03/04/2017
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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Portman Ritz-Carlton, Shanghai

Address: No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China (Formerly The Portman Ritz-Carlton Shanghai)
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: ₹ 9,297 - ₹ 24,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Portman Ritz-Carlton, Shanghai 5*
Number of rooms: 610
Reservation Options:
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Also Known As:
The Portman Ritz-Carlton Shanghai Hotel Shanghai
Ritz Carlton Shanghai
Portman Ritz Carlton Shanghai
Ritz Shanghai
Shanghai Ritz-Carlton
Hotel Style:
#21 Romantic Hotel in Shanghai
#55 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#163 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Portman Ritz-Carlton, Shanghai staff and other travellers.
12 questions
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Questions? Get answers from The Portman Ritz-Carlton, Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to check your room clean before checking in”
 of 5 bubbles kennethmcmullin, 24 Mar 2017 | Read review
“Top floor have an excellent view”
  • view from the Portman Ritz Carlton
 of 5 bubbles HowardKlooster69, 21 Mar 2017 | Read review
“room including breakfast”
  • view from our hotel room
 of 5 bubbles 476jael, 24 Feb 2017 | Read review
“Reserve your room early. This is a very popular hotel.”
 of 5 bubbles aldenbruceb, 19 Jan 2017 | Read review
“If you are going to go with the option of the Club on the 43rd floor you might want to get a floor near that level. Americans, be polite!”
 of 5 bubbles Chzguy, 18 Jan 2017 | Read review
5 of 5
Expedia.com
US$ 168* /night
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Hotels.comUS$ 168
TripAdvisorUS$ 168
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Prices are for 1 room, 2 adults
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