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The Portman Ritz-Carlton, Shanghai

1,883 reviews
#38 of 5,222 Hotels in Shanghai
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Traveller (682)
Room & Suite (225)
Dining (55)
Overview
  • Excellent56%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“club level”(55 reviews)
“hotel complex”(13 reviews)
“din tai fung”(16 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,883)Write a Review
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651 - 655 of 1,251 reviews
Reviewed 19 September 2015 via mobile

Haven't been back to Shanghai for about 10 years and this time around, staying in the Ritz Carlton in the Puxi area. Closed to all shopping locations like Times Square, Reél, Kerry Centre and the historic area of Jung An. A nice place to be...More

Thank Kenneth C
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 17 September 2015

There are several eating places close to the hotel and also a supermarket. The hotel staff were very helpful and cheerful. The room was very comfortable with an excellent shower. This was an excellent start to our Viking tour of China.More

Thank Traveller201023
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 15 September 2015

The type of luxury and comfort you would expect from Ritz Carlton, along with an exceptionally high personal attention to service. From the greeter at the main entrance to escort you to your room and check in, to a quick polish of shoes if needed,...More

Thank Ajoy M
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 14 September 2015

This is a classic hotel, been around for a long time. Stayed there last year. Well kept and up to date. Service is pretty good. Location is great, plus the supermarket right at the hotel property. Given there are so many newly build hotels, this...More

Thank Tsuru-hkg
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 11 September 2015

My husband and I stayed in this hotel as part of a Viking River Cruise in August. It was the first hotel we stayed in, we stayed for two nights. We received a warm welcome on arrival and check in was dealt with swiftly, luggage...More

1  Thank ccmsurrey
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 14 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 169 - US$ 306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#29 Spa Hotel in Shanghai
#38 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#172 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 169 - US$ 306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#29 Spa Hotel in Shanghai
#38 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#172 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (682)
Room & Suite (225)
Dining (55)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
isme_linSS
25 December 2017|
AnswerShow all 4 answers
Response from D0rindaW | Reviewed this property |
You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
1
Vote
isme_linSS
25 December 2017|
AnswerShow all 5 answers
Response from safoura-ari | Reviewed this property |
With the same status (gold members) as we are, the hotel upgrade our room to a beautiful suite but no access to the club lounge.
1
Vote
EuroAsiaJetter
13 October 2017|
AnswerShow all 5 answers
Response from Robertsonland | Reviewed this property |
I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
1
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Room Tips
"Best location, quiet room."
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"Go for the executive floors - use of the lounge is well worth it"
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"Good for business, great meeting spot, Club staff incredible"
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"Ask for a Club Room with a little extra space"
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