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The Portman Ritz-Carlton, Shanghai

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#55 of 4,967 Hotels in Shanghai
Certificate of Excellence
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The Portman Ritz-Carlton, Shanghai
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1,408 Reviews from our TripAdvisor Community

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There are newer reviews for The Portman Ritz-Carlton, Shanghai
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Showing 912: English reviews
Hong Kong, China
Reviewed 9 March 2013

This is an old Ritz-Carlton hotel in Shanghai, its location is in the CBD area with lots of nice restaurants choices. Its surrounded by office buildings and shopping malls, so very convenient for business travelers. The gym is well equipped and comfortable.

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Helpful?
Thank Z C
London, United Kingdom
Reviewed 5 March 2013

Every time I stopped here it was pure pleasure! The hotel is very elegant and luxurious. The rooms are massive, beautifully furnished and have very comfy, enormous beds! Everyone is extremely helpful and friendly. Breakfast is very tasty with a vast selection of global favourites. The area is great for shopping (walking distance or a short taxi ride) with plenty...

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Helpful?
Thank taysiii
Alvin J, Quality Manager at The Portman Ritz-Carlton, Shanghai, responded to this review

Thank you for your comments and we look forward to welcoming you back.

California
Reviewed 26 February 2013

We are traveling here on business and can't imagine staying anywhere else. The Portman staff goes out of their way to make your time in Shanghai comfortable and stress free. We have Club Level access and couldn't be happier with the service. We love that everything can be taken care of on that level including check in/out, small meals, restaurant...

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1Thank Lisa R
Ann Arbor, Michigan
Reviewed 25 February 2013

The Portman Ritz this is a great hotel, especially if you are traveling on the company dime, or if you are a Westerner not used to traveling in mainland China (and thus want access to virtually all the comforts of home.) The location is great (the hotel is directly on Nanjing road, about a 15 minute walk from the Bund,)...

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Thank gambaru_j
Shanghai, China
Reviewed 19 February 2013

It was back to couple of years ago when I was on a mission for CEO event support. I stayed at Portman for couple of days and it might be the greatest experience I ever had in my life. When you check into the room, you suddenly realise what is called SERVICE. The management team is looking into the every...

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Thank Looynne
Geneva, Switzerland
Reviewed 13 February 2013

One of the best hotels I have stayed in. Great location for shopping, dining out and entertaining. The service is excellent - the staff address you by name and are responsive to your needs. Fantastic gym - probably the best I have seen at hotels.

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Helpful?
Thank Manoj N
Alvin J, Quality Manager at The Portman Ritz-Carlton, Shanghai, responded to this review

I would like to thank you for your time in sharing your feedbacks with us, and I am very happy to hear that you enjoy your stay with us because of our responsiveness, warmth and friendliness. We look forward to welcoming you back soon!

Streatham Common Lido
Reviewed 13 February 2013

Was on business, stayed a night. The front desk was good and efficient. One of the more efficient desks and very polite. Rooms are pretty good and well equipped, classical modern design. No complaints about anything. I did not dine in the hotel.

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Thank luke_speedos
Berlin, Germany
Reviewed 3 February 2013

I found this hotel very comfortable. The rooms are nicely furnished and the bed is very comfortable. Bathrooms are spacious with a great shower.The service desk was very professional and friendly. The only slight downside was the buffet restaurant which can get quite overcrowded for breakfast. I recommend to go early. In the complex outside the hotel are also some...

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1Thank Batta83
Shanghai, China
Reviewed 3 February 2013

Nice hotel, good-sized rooms. We had two double rooms on the club level. The club is a good value - particularly for breakfast. The pool was fine, the lobby was very pretty. The location of the hotel is quite good. I would recommend it.

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Thank Tralmix
Beijing, China
Reviewed 30 January 2013

The hotel is supernice. Me and my friend stayed there and we loved the hotel. It is located nearby Jing'An temple. The rooms are spacious and the area is nice. Very central. Swimming pool and other facilities offered by the hotel are supergood. You can easily visit Shanghai's attractions from there. Recommended.

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Thank rdinbj

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Portman Ritz-Carlton, Shanghai

Address: No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China (Formerly The Portman Ritz-Carlton Shanghai)
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: ₹ 9,302 - ₹ 24,237 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Portman Ritz-Carlton, Shanghai 5*
Number of rooms: 610
Reservation Options:
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Also Known As:
The Portman Ritz-Carlton Shanghai Hotel Shanghai
Ritz Carlton Shanghai
Portman Ritz Carlton Shanghai
Ritz Shanghai
Shanghai Ritz-Carlton
Hotel Style:
#21 Romantic Hotel in Shanghai
#55 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#161 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Portman Ritz-Carlton, Shanghai staff and other travellers.
12 questions
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Questions? Get answers from The Portman Ritz-Carlton, Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor have an excellent view”
  • view from the Portman Ritz Carlton
 of 5 bubbles HowardKlooster69, 21 Mar 2017 | Read review
“room including breakfast”
  • view from our hotel room
 of 5 bubbles 476jael, 24 Feb 2017 | Read review
“Reserve your room early. This is a very popular hotel.”
 of 5 bubbles aldenbruceb, 19 Jan 2017 | Read review
“If you are going to go with the option of the Club on the 43rd floor you might want to get a floor near that level. Americans, be polite!”
 of 5 bubbles Chzguy, 18 Jan 2017 | Read review
“upper floors give you a great view of Shanghai providing the polution levels are low.”
 of 5 bubbles ruthl153, 17 Jan 2017 | Read review
5 of 5