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29/10/2017 30/10/2017
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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
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    29/10/2017 30/10/2017
     11 people are viewing this hotel
    US$ 243
    US$ 244
    US$ 243
    Traveller (590)
    Room & Suite (141)
    Dining (48)
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    Overview
    • Excellent54%
    • Very good30%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (52 reviews)
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
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    The PuLi Hotel and Spa
    1,486 reviews
    #5 of 5,138 hotels in Shanghai
     
    ALive Design Hotel Shanghai
    18 reviews
    #1,613 of 5,138 hotels in Shanghai
     
    Shanghai JC Mandarin Hotel
    451 reviews
    #205 of 5,138 hotels in Shanghai
     
    Pei Mansion Hotel
    64 reviews
    #519 of 5,138 hotels in Shanghai
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,709)
    There are newer reviews for The Portman Ritz-Carlton, Shanghai
    See the most recent reviews
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    631 - 635 of 1,139 reviews

    Reviewed 10 January 2015

    This hotel had its "hay days" in the about 20 years ago. It shows its age. The design is clunky, massive concrete pillars on the street side. It looks like an un-inviting fortress. The check-in desk is in the back right corner, and difficult to...More

    2  Thank David R
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 13 January 2015

    Dear Mr. David Thank you very much for your comments to our hotel and we truly appreciate you loyalty choose to stay with us. I am looking forward to welcome you back soon!

    Reviewed 9 January 2015

    I was on a business trip and stayed here for a night. Room: - It was up to standard and well equipped. - Nice view as it's higher than the surrounding buildings. Facilities: - One outdoor and one indoor swimming pool. - Very spacious changing...More

    Thank lollipopcake
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 13 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 20 December 2014

    We stayed in two different rooms during a visit over June and July. The staff where generally very helpful however we had one issue with pre-arranged rooms being reassign, which is not normally a big deal but as we where arriving after a very long...More

    Thank David A
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 December 2014

    Dear Guest, I am glad to know that you will stay with us again on your next trip to Shanghai, and I look forward to welcome you back.

    Reviewed 18 December 2014

    I stayed at Portman Ritz Carlton b/w June 2- 6 in Shanghai 5 minutes walking from the subway station 静安寺. My room was good room with huge window. Jim and pool with sauna were nice. Every morning I enjoyed exercise to make myself strong there...More

    Thank Akiko N
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 December 2014

    Dear Guest, I am pleased to read your comments and proud to know that you were happy with your stay with us, particularly all the smiling staff. I look forward to welcome you back and wish you another success in your business.

    Reviewed 17 December 2014

    From the door staff to reception and the restaurant I found all staff helpful and polite, they are not over bearing and constantly asking if you need anything which can be as annoying as unhelpful staff. I found the hotel reception impressive, clean and bright....More

    Thank mh2111
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 December 2014

    Dear Guest, Thank you for sharing your experience on TripAdvisor, and I am happy to learn that you enjoyed our service and facilities very much. Four floors of our guestrooms are designated as smoking floors, and we will continuously enforce the non-smoking policy to ensure...More

    The PuLi Hotel and Spa
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 184 - US$ 399 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #44 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #163 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Travelocity, Agoda, Marriott, Booking.com, Ctrip TA, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (590)
    Room & Suite (141)
    Dining (48)
    Pool & Beach (10)
    Hotel & Grounds (366)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Pei Mansion Hotel
    64 reviews
    .13 km away
     
    Shanghai JC Mandarin Hotel
    451 reviews
    .15 km away
     
    ALive Design Hotel Shanghai
    18 reviews
    .02 km away
     
    The PuLi Hotel and Spa
    1,486 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    451 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    252 reviews
    .09 km away
    Element Fresh Restaurant
    576 reviews
    .07 km away
    Big Bamboo Sports Bar & Grill Shanghai
    159 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    132 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Westgate Isetan Department Store
    28 reviews
    .56 km away
    Shanghai Exhibition Center
    29 reviews
    .43 km away
    Ask a question
    Questions & Answers
    EuroAsiaJetter
    13 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    r0m8470
    9 September 2017|
    AnswerShow all 2 answers
    Response from WenyiXia | Reviewed this property |
    If you stay at the Club level room, you'll have club lounge access as well as the Complimentary limousine services.
    0
    Votes
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Room Tips
    "2518 is the room I stayed in and I had great view."
    Read review
    "Front has a good view, but can be a little noisy."
    Read review
    "Club level and suits really worth extra"
    Read review
    "Ask for the suite...very spacious and comfortable"
    Read review
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