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The Portman Ritz-Carlton, Shanghai

Orbitz.comUS$ 211*
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#49 of 5,032 Hotels in Shanghai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 290*
US$ 211*
Great Deal
US$ 234*
US$ 290*
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The Portman Ritz-Carlton, Shanghai
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1,539 Reviews from our TripAdvisor Community

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There are newer reviews for The Portman Ritz-Carlton, Shanghai
See the most recent reviews
Showing 1,012: English reviews
Reviewed 31 December 2013

Just great value and great location. 1000 renminbi for a night in a hotel of this quality is a no-brainier, especially when the service at their competitors like the JW Marr is soon poor. Great quality rooms and a decent night's sleep!

Thank Robert P
Reviewed 30 December 2013 via mobile

I stayed in this hotel for our business trip in novembre 2013. This hotel has a perfect location just in the middle of Nanjing Road which is a very colorful road, full of with shopping malls, restaurants and other city attractions. The hotel rooms are very clean and comfortable. After a long working day, a very relaxing bad and a...

1Thank SenaAycilTaskin
Reviewed 19 December 2013

This is a very nice hotel close to all of the high-end stores i.e. Prada, etc. The rooms are roomy and clean. The views from the room windows are very nice. Bathroom has both a tub and a shower stall. Restaurants are pricey in the hotel but just down the street are where local folks eat. Service is excellent and...

1Thank C H L
Atlanta, Georgia
Reviewed 17 December 2013

I normally stay at this hotel because of the proximity to my work office in P66. While a great hotel, it does show its age a bit. The lobby is quite small. The restaurants are way over priced. However, there are other choices right outside the hotel that are excellent. The service is just outstanding. From taking you to your...

Thank SpartanGA
Surrey, Canada
Reviewed 6 December 2013

When you hear Ritz Carleton, what comes to mind? Luxury, opulence, can't wait to open the door to see what is on the other side. The Ritz Carleton Shanghai, on a beautiful shopping street, the street was a glow with lights shaped like stars on the trees. Made it very festive. Nice located within walking distance to restaurants, cafes, bakeries,...

1Thank flatfoot
San Francisco, California
Reviewed 1 December 2013

Right in the heart of Jing An district, so convenient to most places in Shanghai. I booked a suite, which was very large. The décor and furniture seemed a little dated. On the ground floor of the hotel complex there is a small mall with some good restaurants. Looks like the local wealthy folks hang out at them. The service...

1Thank gsbmst
Berkeley, California
Reviewed 28 November 2013

We visited this hotel as a part of a Viking Cruise. The rooms met or exceeded our expectations and the service provided by reception and restaurants was excellent. As expected at this level of hotel, the breakfast was outstanding with Western, Chinese and Japanese foods. About 10-15 minute cab ride to the Bund for local sightseeing. The hotel has an...

1Thank Clubsecretary
Reviewed 25 November 2013

This is very pricy hotel in the center of Shanghai, but honestly it is much overvalued! We paid about 400 per night, but the room cleanliness was much to be desired. On top of that, the room had some kind of unpleasant smell. We complained to the hotel staff, but nothing was done. If we ever travel in Shanghai, we...

Thank kirlak
Reviewed 22 November 2013

Likes: Great Staff! Very Nice rooms. Good location. Problems: The online Ritz reservation system is not communicating with the hotel's system. Made changes and cancelled a room online but on check in, hotel did not hv changes. Staff took care of that smartly.

Thank TinyThots
Vevey, Switzerland
Reviewed 21 November 2013 via mobile

It feels like the Ritz Carlton standard isnt met at this hotel, it is not super maintained and partly not so clean, which bothered me the most. Significant improvements should be made to match my expectations, especially the quality of the bathrooms and the cleanliness.

Thank Petsko

565 photos of this hotel

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Hotel & Grounds (9)
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04/06/2017 05/06/2017
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Staying in Jing'an

Neighbourhood Profile
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood


  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting

Additional Information about The Portman Ritz-Carlton, Shanghai

Address: No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China (Formerly The Portman Ritz-Carlton Shanghai)
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: ₹ 10,056 - ₹ 25,042 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Portman Ritz-Carlton, Shanghai 5*
Number of rooms: 610
Reservation Options:
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Also Known As:
The Portman Ritz-Carlton Shanghai Hotel Shanghai
Ritz Carlton Shanghai
Portman Ritz Carlton Shanghai
Ritz Shanghai
Shanghai Ritz-Carlton
Hotel Style:
#21 Romantic Hotel in Shanghai
#49 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#172 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Portman Ritz-Carlton, Shanghai staff and other travellers.
12 questions
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See all questions (12)

Questions? Get answers from The Portman Ritz-Carlton, Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location in downtown”
travelerINaustin, 19 May 2017 | Read review
“club rooms are the best / higher floors”
Ikram0408, 16 May 2017 | Read review
“Higher the room, better the view.”
  • I recommend room service treats!
jakec277, 16 May 2017 | Read review
“There is a Metro Line close to the hotel, this can be heard on occasion So ask for a room where it can't be heard.”
Seutonious, 9 May 2017 | Read review
“Higher floors are quieter”
JG88GT, 29 Apr 2017 | Read review
5 of 5
US$ 211* /night
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Booking.comUS$ 234
CancelonUS$ 290
Ctrip.comUS$ 211
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Prices are for 1 room, 2 adults
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