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6/8/2017 7/8/2017
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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 186
    US$ 181
    SAVE US$ 5
    US$ 186
    US$ 186
    Traveller (540)
    Room & Suite (130)
    Dining (42)
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    Overview
    • Excellent53%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hotel complex” (13 reviews)
    “din tai fung” (15 reviews)
    “nanjing road” (77 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
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    Four Seasons Hotel Shanghai
    1,089 reviews
    #24 of 5,069 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,499 reviews
    #3 of 5,069 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    727 reviews
    #10 of 5,069 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,450 reviews
    #5 of 5,069 hotels in Shanghai
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,599)
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    There are newer reviews for The Portman Ritz-Carlton, Shanghai
    See the most recent reviews

    11 - 15 of 1,061 reviews

    Reviewed 1 week ago

    The Portman Ritz came recommended from a friend. "Though aging, the Portman Ritz is the flagship hotel of the Ritz brand in Shanghai." And for that reason, I booked a Premier Suite and expected an excellent stay. Boy was I disappointed. I was given the...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank lgmxiii
    Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear lgmxiii, Thank you very much for taking the time to provide us with feedback concerning your recent stay at The Portman Ritz-Carlton, Shanghai. Guest experience is our top priority. Its with sincere regret that this was not evident throughout your stay. and I would...More

    Reviewed 1 week ago

    excellent hotel central position breakfast excellent choice american european and chinese easy steady walking distance to centre for shopping bund old town etc river old central position. easy walking distance to shopping areas. the bund. river. old town etc lovely breakfast. american,european and of course...More

    1  Thank Rogerc333
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear Rogerc333, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that you had a pleasant...More

    Reviewed 2 weeks ago

    First time in China made all the better by this fabulous hotel. We were welcomed with a cup of jasmine tea on check in and we mentioned to Bonnie at the desk that it was my birthday. Bonnie upgraded us to a beautiful room on...More

    1  Thank TpotTravels
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear TpotTravels, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and celebrating your birthday with us. We are delighted to know that the genuine care and personalized service provided by our...More

    Reviewed 2 weeks ago via mobile

    I was in Shanghai while on business with my family. The hotel was perfect for my needs: well-located to my office and ideal for local attractions for my family. My infant daughter was also along for the trip so we had quite a bit of...More

    2  Thank LishyLouLou
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear LishyLouLou, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that you and your family...More

    Reviewed 2 weeks ago via mobile

    It's been a few years since my last stay at this hotel. Location is great as it is very near various shopping malls and restaurants. There is even a supermarket just outside the main entrance. Service is still great at the Club Lounge but rooms...More

    Thank Mabel N
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 weeks ago

    Dear Mabel N, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care...More

    Four Seasons Hotel Shanghai
    1,089 reviews
    #24 of 5,069 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,499 reviews
    #3 of 5,069 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    727 reviews
    #10 of 5,069 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,450 reviews
    #5 of 5,069 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 148 - US$ 271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #47 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #158 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Orbitz, Expedia, Priceline, Hotels.com, Ctrip TA, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (540)
    Room & Suite (130)
    Dining (42)
    Pool & Beach (9)
    Hotel & Grounds (339)
    Bathroom (59)
    Business Centre & Event Rooms (5)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
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    .13 km away
     
    Shanghai JC Mandarin Hotel
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    .15 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    431 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    237 reviews
    .09 km away
    Element Fresh Restaurant
    564 reviews
    .07 km away
    LYNN Modern Shanghai Cuisine
    85 reviews
    .10 km away
    Nearby Attractions
    West Nanjing Road
    127 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    28 reviews
    .43 km away
    Westgate Isetan Department Store
    26 reviews
    .56 km away
    Ask a question
    Questions & Answers
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    2
    Votes
    Annie H
    6 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    aili73
    9 October 2016|
    AnswerShow all 8 answers
    Response from Anne F | Reviewed this property |
    Sorry you can't access Google or Facebook in China
    0
    Votes
    Room Tips
    "Try to get a room higher up, amazing views of the city."
    Read review
    "Club level access rooms are more expensive however views, drinks and food is included so if busy this is..."
    Read review
    "Higher floor rooms has great city view"
    Read review
    "Rooms on higher floors tend to be quieter."
    Read review
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